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Sonia Lourdes
Singapore, Singapore

An impeccable five days!

5.0 of 5 bubblesReviewed 11 Aug 2019via mobile
Had a brilliant five days here. I would like to commend, Tarn, for her exceptional customer service. She's incredibly helpful, and goes above and beyond to cater to the guests of the hotel. Not forgetting the hospitable nature of the owner, who makes it a point to check in with guests from time to time. 

Location wise, it takes about 10 minutes to walk down to Banzaan Food Market/Jungceylon Mall/Bangla Road/Karon Beach. Along the way, there are many affordable shops and eateries, perfect for those who're looking to escape the crowd. A convenience store is also located less than a minute away from the hotel.

We were also served with a sumptuous breakfast daily. Room and toilet was cleaned daily. No issues with the TV and the abundance of available channels!!

Will definitely come back here if I'm ever in Phuket, again. 
Date of stay: August 2019
Trip type: Travelled with family
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Kellyresidencyphuket, Management at Kelly's Residency, responded to this review
Responded 15 Aug 2019
Dear Cicaaaaak,
Firstly, many thanks in choosing Kelly's for your trip to Phuket, it was indeed wonderful to have you stayed with us. We are very delighted that you have enjoyed your stay and have observed many things too.

Secondly, many thanks for all your appreciation and recommendation, we highly value guest feedback. Tarn is extremely delighted to read your review and joining me thanking you.

Will look forward to see you again and welcome you
Warm regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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5 - 10 of 326 reviews
Reviewed 9 June 2019 via mobile

Summarize with one sentence:felt like home! It was totally an home away from home us. They have amazing staff super friendly, everyone was perfect but Raida was our rock star! We would like to thank from here also. They meet us everytime with their sincere smiley faces and were there whenever we wanted.They served delicious fresh breakfast every monrning. We stayed at the poolside room, it has its privacy and felt like our own pool just open the door and jump in it. The room was super clean and cleaned everyday. The locations was not far away Patong Beach just 10 min walk. And Raj l, the owner of the hotel, he could not be more interested in every detail, every guest. We enjoyed evening talks with you soo much! It was our 6th hotel in Thailand and definitely is the best so far. It was like a boutique 5 star hotel. Don't look for any other just pick Kelly's Residence! Thank you guys it was a pleasure to stay at your hotel and great to know you, see you next time!;)

Date of stay: June 2019
Trip type: Travelled as a couple
Thank Gizem Ü
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kellyresidencyphuket, Management at Kelly's Residency, responded to this reviewResponded 11 June 2019

Dear Gizem,
Firstly, many thanks in choosing Kelly's for your holidays in Phuket. It was indeed our pleasure to have wonderful couple as you staying with us.
We are very thankful to you for your appreciation and review, will most certainly be looking forward to your return sometime soon

Warm regards,
Team Kelly's

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Reviewed 24 April 2019 via mobile

The staff were very friendly and helpful from check in to check out. The nice lady was very accommodating our request to stay an extra 2 days in the same room. The pool was a savior for the summer heat and which was well maintained on a regular basis. The A/C worked like a charm, shower has good pressure, complimentary bottled of water each day, room spacious and nice with safety box and nice balcony view of the city and ocean above Patong Beach. Hotel seconds away from restaurants with minutes away from market food, market shopping, shopping mall (tourist trap no locals shop there too expensive) and 10 minute walk to beach. Bike rentals across the street just tell them where your staying for a deal.

Date of stay: April 2019
Trip type: Travelled as a couple
1  Thank curiousgeorgegal71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raj K, Management at Kelly's Residency, responded to this reviewResponded 25 April 2019

Thank you Curious in choosing Kelly's and we truly appreciate your appreciation and comments. Was indeed wonderful to have you with us and will look forward to see you again with more improvements :)

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Reviewed 11 March 2019

From check in to check out nothing was too much for the Kelly staff, always helpful and nothing is too much for them - arrive early and room was not ready but was given a room to relax/freshen up after a long flight - until my room was ready. Raj the manager has wide knowledge that he is always will to share about which places to visit/buy from etc.

Room tip: I prefer a swimming pool room - direct access from room to pool
Date of stay: February 2019
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Jacques36
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raj K, Kelly's Management at Kelly's Residency, responded to this reviewResponded 19 March 2019

Dear Jacques

It's always a pleasure to have you with us every year and we all here appreciate and admire you the kind of gentleman you are.
Big thanks from the entire team for all the appreciation and your kindness. Will look forward to welcome you again

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Reviewed 27 December 2018 via mobile

We were five nights in Kelly's Residency. I think it was the best of Phuket. View were great on balcony. Stuff was great, especially the owner. I was feeling like they taking care about us. I had a minor accident and they were very helpful. I can't say anything bad about this place. Thank you!

Date of stay: December 2018
Trip type: Travelled as a couple
Thank NooraP88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raj K, Management at Kelly's Residency, responded to this reviewResponded 9 February 2019

Dear Noora
It was wonderful to have you here with us and we are so delighted that you enjoyed your holidays with us and will look forward to welcome you again sometime soon

Warm regards,

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Reviewed 2 September 2018 via mobile

We found this place by accident. We were following google maps on foot in search of a place to stay when we stopped to catch our breath right in front of a what looked liked a hotel way above our budget. But thirst and exhaustion led us inside this hidden gem in Patong.
The hotel was clean and inviting. We were served cool drinks immediately. We got the room facing the pool and enjoyed the tranquility of it a great deal. Raj, the owner, was very personable and informative. We had long interesting conversations. It felt like we were staying at a friend’s home. If we’re ever back in Phuket, we’ll definitely stay there again.

Date of stay: August 2018
Trip type: Travelled as a couple
2  Thank K6773URsaraa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raj K, Management at Kelly's Residency, responded to this reviewResponded 3 September 2018

Dear Sara,

It was indeed wonderful to have met you here and to have you stayed with us, wish you had more days to spend with us and surely many thanks for your appreciation and compliments.

We will look forward to welcome you again, sometime soon

Warm regards,
Team Kelly's

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