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“Great location, Great service, Great Apartment”
5 of 5 bubbles Review of Swiss Palm Beach

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Swiss Palm Beach
Ranked #61 of 319 Hotels in Patong
Certificate of Excellence
Adelaide, Australia
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location, Great service, Great Apartment”
5 of 5 bubbles Reviewed 21 July 2014

We stayed in room 20, a 2 bedroom apartment it was fabulous it was close to the pool, The decor has a good Thai influence.The beds were hard but I like it that way. They clean each day the fresh sheets were awesome. The air conditioning works a treat in both rooms and downstairs. This is not a 5 star hotel it is is great value for money in a tranquil garden setting 15mins walk to Bangla Rd. If you have any issues let the staff know and they will do the best they can to help. Our shower did not have the best water pressure and a tired looking shower curtain but they would be the only faults we could find even then not even worth mentioning.
Great Wifi, we lived in the pool when ever we were at the hotel first thing in the morning, between adventures and in the evening. We ordered all 4 of the 99 Baht happy hour cocktails my favourite is the Pina Colada yummy. The pool was a great place to meet others and share our Phuket adventures or seek advice on what to see and do.
The staff are so helpful nothing is too much trouble we were always greeted with smiles, Philippe was a great host he was knowledgeable of the local services and made us feel very welcomed. We felt like part of the Swiss Palm Family. We had the best holiday miss you all xxxxoox

Room Tip: We stocked our fridge with awesome drinks from the local food mart and drank around the pool, be spe...
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank FrizzyFuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Dutch first
  • English first
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  • Thai first
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English first
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 18 July 2014 via mobile

I stayed here with a group of 4 other ladies in a 3 bedroom apartment. The beds were extremely hard and I ended up folding out the sofa bed in the lounge to get some comfort. When folded out sofa bed was quiet dirty. The water in the shower is very slow. It was Very hard to communicate with staff at reception, they didn't speak much English at all. Highly recommend if the pool bar is actually open.... Not to drink the cocktails!!! Not sure what was in them but only had 4 and was very ill. On a positive note, the resort is within walking distance to the busy night life and shopping in Patong. But in a quiet area.

Stayed June 2014, travelled with friends
Helpful?
4 Thank Natasha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunshine Coast
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 18 July 2014 via mobile

Enjoyed my time here, very nice restraunt yummy food! Very friendly staff! Nice and tropical and clean. Willing to help you at anything you ask! Great job guys! Enjoyed our time here so much :) everything in walking distance also

Stayed July 2014, travelled with family
Helpful?
1 Thank KyleeSunshineCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 16 July 2014

The resort is very average. The rooms are townhouse style. The shower runs very slow and the whole place needs a revamp. The pool bar is never open. The beds are like concrete. It's good price though to stay and all the staff are beautiful friendly people. The air conditioning is amazing too and the pool is nice. It's location is okay still a far walk to shopping center and Bangla road. I recommend this place if your on a budget and want a quiet area.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kimmy173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woombye, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

My friend and I came to stay for 3 nights. When we arrived, our room had the wrong bed, needed 2 singles. They made up another unit straight away. It was a very clean and well maintained property. The linen was changed every day. The pool was awesome and very clean. We had a ground floor unit which was so easy to come and go from. There are shops and restaurants close by. Beach is a short walk. Very happy with our stay.

Room Tip: Ground floor room was good for easy access.
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank kat109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

This is our second stay at Swiss Palm, last year 14 of us and this year 16. We absolutely love it, I have stayed in both the 2 bedroom and 3 bedroom apartments, they are cleaned and beds changed daily and the cleaners are always so friendly.
Lovely gardens and pool and most of the time we had the whole pool to ourselves. The restaurant staff are fabulous, nothing is too much trouble. When we ordered food they were happy for us to eat in the restaurant or bring it poolside or to our rooms.
Great location, everything you need on the doorstep, beach, mini mart, laundry, ATM etc.
Very safe, with a security guard posted all night, not once did we even lock our apartment let alone even shut our door sometimes when going out for the day.
Thank you to Phillippe for wonderful service and all the staff at Swiss Palm, we'll be back again next year!

  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
6 Thank SallyB61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Arrived at swiss palm on the evening of friday june13 two couples ( a bad omen ) not in the slightest,however the first apartment had a couple of issues within 15 mins we were moved to apartment 18,a two bedroom ground floor at rear end of complex very nice and peaceful,all going well until bedtime both aircons not working well,a must for aussies is cold beer and cold air.Next morning mentioned this to staff then left for most of the day to do the usual things etc.When we returned we were advised airs had been fixed unfortunately not the case and had to mention it again so a second night with no air and the girls are starting to get toey and suggested we move to another hotel.Went out again on the sunday and retuned to find workmen everywhere, had pulled out one unit and replaced with a new one and repaired other aircon correctly how's that for excellent service especially on a sunday can't see that happening in perth. needless to say we remained here for the rest of our trip and enjoyed evey minute of it.We have been to patong many times and stayed in all manner of hotels etc but can honestly say we have never had such great and attentative service as this,we would like to say a special thankyou to Philippe for his attention and all his wonderful staff especially the happy smiling gardner who just does not stop working.We will definately stay again,but remember this is not graceland or the merlin and does not strive to be either, if you have not stayed here you must give it a go you won't be dissapointed,gardens are immaculate pool is nice and clean,and the location is perfect.

Room Tip: we found ground floor single level apartment was best for us
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank srowe1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss Palm Beach

Property: Swiss Palm Beach
Address: 2 Soi Eden, | Chalermprakiat road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 On the Beach Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Swiss Palm Beach 3*
Number of rooms: 40
Official Description (provided by the hotel):
Swiss Palm Beach Hotel in Phuket Thailand is set in a beautiful landscaped garden located in a quiet area of Northern Patong Beach.Stay with us and get all the comforts of home with the luxury of a hotel. A peacefull place to enjoy a relaxing holiday in a friendly atmosphere. Enjoy sunbathing on a white sandy beach, or swimming in the crystal clear waters of the Andaman Sea, only 150 m from the hotel and 500m from the colorful nightlife and excellent shopping. ... more   less 
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Also Known As:
Swiss Palm Beach Hotel Phuket
Swiss Palm Beach Phuket/Patong

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