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“clean room with free internet”
4 of 5 bubbles Review of Kris Hotel and Spa

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Kris Hotel and Spa
Ranked #256 of 319 Hotels in Patong
travelgrl09
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“clean room with free internet”
4 of 5 bubbles Reviewed 13 February 2009

Pros:
*room was modern and clean
*free internet in the lobby
*friendly staff who knew how to speak english
*nice pool area
Cons:
*located at the end of a seedy dirty street
*Construction of the building with constant loud banging
*no local or hotel information brochures in the lobby or rooms

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelgrl09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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111 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
SE Asia
Level Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 bubbles Reviewed 27 January 2009

THIS REVIEW IS FOR THE NEW KRIS HOTEL IN PATONG (sister hotel to this one)

In two words - forget it

*55 minutes to check in because at first they couldnt find my booking even though I booked three rooms directly with them and had it confirmed and in writing in emails. Then they dont have a double room as booked only one with twin beds. At the same time as I was "checking in" 2 other groups were told that they had no rooms left and that they would be taken to another hotel. And this is with confirmed and paid for bookings.
* Bathroom smelled BAD, real bad. lIke rotting sewerage bad.
* No toiletries after first day for 4 days in a row
* Bed sheets not changed for 4 days. Bedcover just pulled up
* Work still going on in property with loud banging starting at 8.30am.
* No soft cushions for pool lounges ( 4 for whole hotel)
* No pool bar as advertised
* Front desk was shambolic chaos with no idea of what they were doing and continual line of people there to complain.
* Renovations done in a cheap manner and not finished properly

I travel a lot for work and leisure and am really broadminded and easy going normally but this place deserves a warning posted about it. It was so bad that I checked out after 4 days and went to a fantastic brand new hotel I found up the road for even though I had booked for 8 days. If my 2 other friends werent in the hotel I would have checked out on day 2 but stayed to be with them. 1 of them ended up leaving early and coming to the new hotel as well. When i checked out they told me I had to pay for the remaining 4 days and I didnt want to get into an arguement so just quietly paid up and left knowing that I will never step back through the doors of that dump again. The location is down a really really seedy road with run down shops and tailors sweat houses and is not attractive at ll in any possible way, it is nasty.

Dont be fooled. This is not a 24 000 baht a night hotel discounted to 2500 baht a night. It is a 800 baht a night place at best sold up at something that it is not. In any other country in the world you could sue them for false advertising.

Run; dont walk, away from even thinking about staying at this place.

  • Liked — when I checked out
  • Disliked — where do I start ?....
  • Stayed January 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank nonbg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Patong hotels

Gothenburg
1 review
3 of 5 bubbles Reviewed 20 August 2008

Me and my friends stayed at this hotel for 2 weeks in Feb 08 and we had a really good time. It´s pretty close to the beach and the city. The staff was very kind and helpful but their english isn´t the best. The location isn´t the best but it really works, it´s only a five minute walk or something too Bangla Road and all the restarants and bars.

This hotel is more than OK and you really get alot for the money. Hope you have a great stay in Thailand and Patong, a city who never sleeps. Awesome!

  • Stayed February 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DelaTorro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
3 of 5 bubbles Reviewed 20 January 2008

I have went to Puket no long ago and stay in this hotel. Overall the hotel look a bit old but toward the location is quiet accessible as it is 10 min walking distance to potong beach.

Toward the accommodation is quiet problematic as it might be a old hotel or maybe the hotel did not do maintenance regularly, take an example, the air condition in the room always got problem, it might be too warm or too cold without a controller to adjust so you need to ask help from the counter staff to fix it for you, the hotel no safe box in the room but you can rent one from the reception counter and it is free of charge, toward their facility in the hotel I can say not much as they only got a swimming pool, massage service in the hotel and for their breakfast they serve is in buffet style like pancake, hotdog, fried noodle, fry egg and more, around 10 choices but everyday will serve you the same dish.

The staff in the hotel is very friendly and helpful at all time.

Overall I felt that the hotel is not bad toward the price of the hotel, the location and the helpfulness staff at the hotel but no the accommodation.

  • Liked — Location and hotel staff
  • Disliked — Accommodation
  • Stayed October 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank YJ-Advisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
durham
1 review
3 of 5 bubbles Reviewed 25 February 2007

stayed here feb 2007 back again march dont book with hotel direct go through travel agents ( airport has a good one ) i got a junior suite it was beautifull living room two showers two of everything no complaints only 3000 bahts p/n
the staff were friendly ( limited english but enough, hey your in thailand not manchester ) pool is poor so be prepared for that the rest of the hotel was ok rooms in high season 1200 bahts so dont complain. if you travel alone there is a 500 baht fee if you take a guest back, but this can be avoided when you book if you insist on no joiner fee. can't help you with breakfast never made one yet.

Stayed February 2007
Helpful?
Thank todd3014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
83 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 bubbles Reviewed 27 January 2007

Location is about 5 min. walk off the beaten path. It's down a back alley which has a number of restaurants, bars and local houses. Room was fairly large, comfortable and reasonably clean. Given the location and the price, I would say this hotel is best suited for solo travelers and those people who came to Phuket to do things away from the hotel. There is a 500 bhat 'joiner' fee if a friend comes back with you to stay the night.

Stayed January 2007
Helpful?
2 Thank steve15182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kris Hotel and Spa

Property: Kris Hotel and Spa
Address: 25 Ratchapatanusorn Rd | Patong Beach, Patong, Kathu, Phuket 83150 , Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #256 of 319 Hotels in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kris Hotel and Spa 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Kris Hotel And Spa Phuket/Patong

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