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“Value for Money !”
Review of PGS Hotels Patong

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PGS Hotels Patong
Ranked #254 of 321 Hotels in Patong
Singapore, Singapore
1 review
“Value for Money !”
Reviewed 16 February 2010

Location -- The hotel is located at the end of small street. There is always sufficient light and I found it quite safe. A walk to the beach or to Bangla Road is around 10 minutes. A walk to family mart is 2 minutes.

Check in -- The man at the reception was not very proficient in English. He was not able to find our reservation in his computer. He still allotted us a room and told us that he will check with his manager in the morning. GOOD !

Deluxe Room -- Big room with mini bar, tv and air con. No wifi in the room. Bathroom was rather small. The shower is just big enough for you to get wet. The view from the balcony was not great, but quite open.

Spa -- Not bad . Foot massage was amongst the best I had in Phuket (I tried 4 places including Salaspa). Thai massage was ok. The best part is that I go to right back to my room and sleep. :)

Pool -- The pool was smaller. but as everyone is on the beach, there are not many people in the pool.

Internet -- Free internet. there were 4 p.c. in the internet room. one of them was broken. internet speed was decent.

Lift -- 2 lifts, one of which was under maintenance, but was repaired soon after.

Overall -- Not a bad place to stay.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Himalaya9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
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English first
Athens, Greece
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 February 2010

Kriss Hotel is a rather new (or newly rennovated ?) Hotel not far from the centre of Patong (10 min. walking) and the beach (less than 10min.) The rooms are good in size and clean .The lounge , the pool and their breakfast are also good so the price is fare I think.
Problems ? There are some also : most the stuff is speaking really poor english , there is no wi-fi at rooms (though a room in the lobby equiped with 4 Pc 's was for free use of customers) the Fitness Room is also poor and finaly...there is a charge of 500 baht for guests ;-) .
For those who are complaining for "too much noise from construction works. I guess that were right but at the time I was there (end Jan.2010) the demolition of the buildings oposite the hotel were finished so everything were quiet. I really don't know if new "construction works" will begin later.

Stayed January 2010, travelled with friends
Helpful?
1 Thank anastassiosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelgrl09
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2009

Pros:
*room was modern and clean
*free internet in the lobby
*friendly staff who knew how to speak english
*nice pool area
Cons:
*located at the end of a seedy dirty street
*Construction of the building with constant loud banging
*no local or hotel information brochures in the lobby or rooms

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelgrl09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE Asia
Level Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 27 January 2009

THIS REVIEW IS FOR THE NEW KRIS HOTEL IN PATONG (sister hotel to this one)

In two words - forget it

*55 minutes to check in because at first they couldnt find my booking even though I booked three rooms directly with them and had it confirmed and in writing in emails. Then they dont have a double room as booked only one with twin beds. At the same time as I was "checking in" 2 other groups were told that they had no rooms left and that they would be taken to another hotel. And this is with confirmed and paid for bookings.
* Bathroom smelled BAD, real bad. lIke rotting sewerage bad.
* No toiletries after first day for 4 days in a row
* Bed sheets not changed for 4 days. Bedcover just pulled up
* Work still going on in property with loud banging starting at 8.30am.
* No soft cushions for pool lounges ( 4 for whole hotel)
* No pool bar as advertised
* Front desk was shambolic chaos with no idea of what they were doing and continual line of people there to complain.
* Renovations done in a cheap manner and not finished properly

I travel a lot for work and leisure and am really broadminded and easy going normally but this place deserves a warning posted about it. It was so bad that I checked out after 4 days and went to a fantastic brand new hotel I found up the road for even though I had booked for 8 days. If my 2 other friends werent in the hotel I would have checked out on day 2 but stayed to be with them. 1 of them ended up leaving early and coming to the new hotel as well. When i checked out they told me I had to pay for the remaining 4 days and I didnt want to get into an arguement so just quietly paid up and left knowing that I will never step back through the doors of that dump again. The location is down a really really seedy road with run down shops and tailors sweat houses and is not attractive at ll in any possible way, it is nasty.

Dont be fooled. This is not a 24 000 baht a night hotel discounted to 2500 baht a night. It is a 800 baht a night place at best sold up at something that it is not. In any other country in the world you could sue them for false advertising.

Run; dont walk, away from even thinking about staying at this place.

  • Liked — when I checked out
  • Disliked — where do I start ?....
  • Stayed January 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank nonbg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about PGS Hotels Patong

Property: PGS Hotels Patong
Address: 25 Ratchapatanusorn Rd | Patong Beach, Patong, Kathu, Phuket 83150 , Thailand (Formerly Kris Hotel and Spa)
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #254 of 321 Hotels in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — PGS Hotels Patong 3.5*
Number of rooms: 129
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Also Known As:
PGS Hotels Patong Phuket

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