Booked a SUPERIOR room with BALCONY on AGODA.com with a true SUPERIOR description of such rooms on AGODA,com Website: BALCONY, SUPEROR BEDDING, in-room safe, free Wifi, etc.... Upon arrival and upon showing my AGODA voucher clearly indicating --SUPERIOR ROOM WITH BALCONY (for which I still have a copy), I was told that all such rooms have already been booked and was taken to Room #405: A smelly, borderline dirty, WINDOWLESS room, without any in-room safe and felt outright UNSAFE! I immediately tried to use Wifi to inform AGODA of this tragic occurrence and to my dismay Wifi did NOT work. After respeated trials to have management reset the Wifi modem (about 3 hours of wrangling that it NEVER worked) I finally surrendered the key and left for another definitely more decent hotel (Sun Shine Resort) and contacted AGODA from their working Wifi. This occurred more than 3 days ago and have yet to hear from AGODA even though in the past AGODA was much faster to respond to much less serious predicaments. The morale of the story is that I prepaid for TWO nights and spent less than 3 hours in my rat-hole room and may never see any refund from Agoda which I paid for these two nights with my VISA card. As for the AsiaLoop Guest House I did wish them a very UNHAPPY Thai New Year, and promised to contact the Tourist Police, upon surrendering the key to the receptionist. I invite the readers to see for themselves the description of the Superior Rooms with Balcony on the Agoda Web site (hopefully still unchanged) and invite them to take a look at Room #405 in the AsiaLoop Guesthouse and report their finding to Tripadvisor.
- Official Description (provided by the hotel):
- The AsiaLoop G-House is Situated on a side street on the southern end of Patong Beach. The hotel is within walking distance to the beach, Jungceylon Shopping Complex and the night life of Soi Bangla, Patong beach Road and Simone Carbaret. The contemporary rooms provide luxurious bedding and wi-fi internet access in every room. Stay fit at the fully equipped rooftop swimming pool and enjoy the Patong Beach sunset. Experience Thai/Italian hospitality at the Asia Loop G-House at Patong Beach, Phuket. ... more less
- Reservation Options:
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- Also Known As:
- Asialoop g-House Hotel Patong
- AsiaLoop G-House Phuket/Patong