Hotel location is good, around 5 min walk to the beach and 10 min walk to party Bangla road (party street). Cleaning is very basic, seem they don't change the sheets for us for few days and sometimes missing towers. The Thai woman staff is very friendly, good English and helpful but not Russian management guy who seem to own the hotel. Hotel also has a lot of Russian guests. If you want to book a day trip to Phi phi island, make sure you will get the children price, dont choose the Sea Angel Cruise (which all time recommended by agents or hotel staff, probably due to higher commission).
We would rate the hotel good but unfortunately incident at the last moment check out let us down and did not really trust this hotel anymore. We had flight at 8pm and the friendly staff told us can stay up to 2-3pm free of charge, but later on when we checked out, they said due to management saw us checked out late, they asked for addition charge 500 THB and did not provide us even the receipt until we asked. So while enjoying staying there, keep in mind that not all things you can trust..More