1 week before my stay, I sent an email to Absolute Bangla Suites requesting for airport transfer and I received an reply email from their marketing department that they have arranged for the airport transfer when I arrived. However, to my dismay, there was no vehicle waiting for me and when I tried to contact the hotel, they say they received no request of airport transfer and told me to make my way to the hotel. I would expect the very least that they could offer for the airport transfer but sadly no. In room jacuzzi was dirty with dust all over and I had to clean it throughly before using it. More outreagous was that during the 2nd night of stay, the housekeeping cleaned up my room and when I return in the evening, there was no clean towels provided, not even one face towel. When I call the housekeeping, they still tell me "Why you call so late !", I was so angry that I hanged up the phone and call the front desk instead. Another issue is during check out, I told them that the air dryer was already in the room when I check in, but the front desk insist that it was different type of air dryer placed in the room and also insist that there was laundry bag provided in the room even though I said don't have. They still dare to give me those despise look as though I am a thief. This is absolutely ridiculous and I will never stay there again !
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- Also Known As:
- Absolute Bangla Hotel Kathu
- Absolute Bangla Suites Phuket/Patong