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“Wonderful breakfast, helpful and attentive staff”

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Swiss Villas Panoramic
Ranked #21 of 236 Speciality Lodging in Patong
Reviewed 15 July 2014

We stayed here for three nights in the apartment. The hotel is located 10 minutes on foot from the beach, it is set back from the road and therefore quiet. We stayed here in low season and so got a great deal on Agoda. We were met by a member of staff outside the hotel who carried our bags up the stairs. We were given some water to cool down while we were checked in - very welcoming! To have an amazing breakfast included in the price was such a bonus. The breakfast was freshly made from high quality ingredients. There were croissants, pain au chocolats and homemade bread baked daily on the premises by the Swiss owner. Breakfast also included tea/coffee, fresh orange juice, jams, eggs any style, high quality ham and bacon. Wow! On our first day we asked Nigel the general manager for some advice on where to go in Phuket and he kindly spent 30 minutes with a map explaining what the island had to offer to suit our needs. He has a very detailed and up-to-date knowledge of Phuket. Our room was spacious and comfortable including a breakfast bar and seating area separate from the bedroom. The apartment was kitted out with fitted kitchen (fridge, two ringed gas hob and kitchenware). The hotel also offers a relaxing bar area and swimming pool which was another great addition. Highly recommended hotel.

  • Stayed: July 2014, travelled as a couple
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Thank Sheryl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge M, Owner at Swiss Villas Panoramic, responded to this reviewResponded 27 April 2015

Thanks very much to visiting Swiss Villas Panoramic
We hope to see you again
Best Regards from all the S:V:P: Swiss Villas Panoramic Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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20 - 26 of 79 reviews

Reviewed 28 April 2014

Swiss Villas Panoramic is a family run hotel very close to touristy areas but far enough from the noise. Staff is very helpful and extremely friendly. Rooms are simple but very functional. Pool is a nice perk. A slight issue is a fact that whole structure is located on the side of a hill which is quite steep and one gets quite an exercise walking all those steps. Mopeds that are available for rent are strongly recommended as they allow easy access everywhere and help negotiating steep hill + rental fee is very reasonable. Beware, lower one of the 2 access paths is very steep for a moped and quite challenging to drive on when going uphill and I happened to have a minor accident on the last day there. Although Wi-Fi is supposed to cover whole hotel area I had a constant issue with signal levels in my room (# 8) on my tablet and finally resorted to access Wi-Fi in restaurant area only. You should have a much better luck in other rooms.

Room Tip: if internet access is important to you check signal lever before you settle down in a specific room
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  • Stayed: April 2014, travelled as a couple
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Thank Marcel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge M, Owner at Swiss Villas Panoramic, responded to this reviewResponded 27 April 2015

Thanks very much to visiting Swiss Villas Panoramic
We hope to see you again
Best Regards from all the S:V:P: Swiss Villas Panoramic Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Excellent service, i met very friendly people and got many good advises from the manager for the trip in Phuket. If you are too lazy to go around and check the price for tour, car and bikes renting, you can ask the manager, the price for tour, taxi, bikes in hotel is just a little bit higher than the lowest price I found but you wont complain about the qualities, they are worth.
I like the way they do coz slowly, tranquilly and peace. 300-400m, little bit far from the center but it would be great that you wont be disturb by bars, drunks and noise.

Room Tip: Quiet Good for long stay Nice staff
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  • Stayed: April 2014, travelled as a couple
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1  Thank Duong H P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge M, Owner at Swiss Villas Panoramic, responded to this reviewResponded 27 April 2015

Thanks very much to visiting Swiss Villas Panoramic
We hope to see you again
Best Regards from all the S:V:P: Swiss Villas Panoramic Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014

Me and my wife liked this hotel very much. We've booked a room for a week, but after several days on koh phi-phi, have returned here for one week more. It is in five minutes of walking from the sea, on a hill slope (but it's not really high, walked there without any problems). Rooms and villas are located so that from everyone of each the excellent view of the city and the sea opens. It is located in about 13-15 minutes of walking from Bangla, but we rented a bike right in hotel, so the road took 2 minutes. Rooms tided up daily, the territory clean, well-groomed, the pool also is being cleaned every morning. The staff was very friendly and polite, the manager very much helped us with a choice of excursions and interesting places for visit. Definitely, next time we will stop here.

  • Stayed: March 2014, travelled as a couple
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2  Thank Oleg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge M, Owner at Swiss Villas Panoramic, responded to this reviewResponded 27 April 2015

Thanks very much to visiting Swiss Villas Panoramic
We hope to see you again
Best Regards from all the S:V:P: Swiss Villas Panoramic Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

After reading some very positive reviews on trip advisor, I booked this hotel. However my experience turned out to be pretty bad.

Thankfully, i had not booked this hotel for my entire stay at Phuket. Now when i compare it with my other booking (The Mangrove resort, Panwa), I feel it would have been good if I would have booked that hotel for all 4 days of stay. That place was like heaven and this place was like hell.
Since I was travelling with family, I had made some special requests because the hotel itinerary did not mention basic enmities like an electric kettle for tea/coffee. Instead of fulfilling our request, they up graded our room to an apartment (That was the only pleasant thing that happened in this hotel).

Hotel was missing some basic things:
1) No hair dryer
2) No electric kettle
3) No clock
4) breakfast is only served after 8:45 AM. Yes you got it right, so you will end up having no breakfast as you would be interested in exploring places and islands around.
5) No room service
6) Terrible breakfast. first of all you are very likely to miss it as it is severed only after 8:45 AM. Secondly, you have to eat what the lady owner has cooked for you. We asked for just basic omelette and we got 2 half fried eggs. grrrr... And on top of it all the breads were so stale that you would break your teeth.
7) No telephone to call reception (You have to walk up to the reception to talk for small small things)
8) You wake up by the sound of roasters and mosque around. Yes you got it right, roaster and ducks belonging to slaughter house downstairs.
9) Water and drinks are kept in refrigerator and no one informs that they are paid (please note owner is cleaner and receptionist himself/herself, so no point of communication gaps)
10) Intentionally booked a trip to phi phi for us at double the price (by the owner). So felt very cheated as the inmates on the trip from other hotels were charged 400 Baht less per pax. So this guy misguided to make his 1200 baht (3*400).

This place is best described as an old age home. There was nothing like a hotel feeling here. There was not even a single person staying at this place besides us (during peak season). No surprises that our room was upgraded to apartment.

  • Stayed: March 2014, travelled with family
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1  Thank PradeepDhawanIND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge M, Owner at Swiss Villas Panoramic, responded to this reviewResponded 25 March 2014

In our 15 years as hotel owners we have NEVER had a bad review. All TripAdvisor reviews are either “Very Good” or “Excellent” and come from Senior Contributors and Top Contributors such as “Doctormoo” (57 Reviews). All our Agoda reviews are also very good. The latest ones are 9/10, 9/10, 9.3/10 and 10/10. Agoda reviews can only be made by people who have actually stayed here. Check them out for yourself.

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Reviewed 22 November 2013

SVP is a small establishment located on a hill. The climb wasn't too bad, once we got to our rooms we were amazed at the impeccable cleanliness, modern furniture (including a nice couch) and space! We were told that the rooms were just renovated too.

The place doesn't come with many bells and whistles, but you can't mistake the charm of their home-made fixtures and warm hospitality of Mol (pronounced Mon) and Serge. Only drawback is the walks to Bangla that will take you realistically about 20 mins (I'm assuming people who say 10-15 mins are doing power walks)

Speaking about Mol, she went over and beyond what was required. She even offered to help us book our tours and cab rides and made sure we were not ripped off with tourist prices. Most of all, the point to drive home is that she OFFERED without solicitation.
The fact that we did not have to explicitly request only to be given unhelpful answers was a refreshing and pleasant experience for us travelers.

On our first night, we actually had drinks together, shared laughter and conversations. Thanks for making it a memorable stay.

Oh, did I mention she makes a mean Thai meal as well?
For the really fair price we paid during peak period of Nov (1,500 baht), you really can't go wrong here.

Room Tip: We stayed at room 2, it's great and cozy.
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  • Stayed: November 2013, travelled as a couple
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1  Thank GideonYong8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge M, Owner at Swiss Villas Panoramic, responded to this reviewResponded 22 March 2014

Thank you for your review. We are very happy that you had a good time at Swiss Villas Panoramic. We hope to see you back again soon. :)

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Reviewed 26 September 2013

We have stayed in SVP three times. It is our favourite for a number of reasons, so I'll be brief:
1. Great location, away from the noise of inner Patong; but still only 10 minutes walk to Bangla roads
2. Close to the beach- 5 minute walk
3. Excellent value for money. The rooms are spacious and very clean.
4. Staff are amazing. Very friendly people, who know us by name and are happy to see us each year. Housekeepers are attentive and honest, and do a great job.
5. The pool is beautiful and the whole area is well maintained, with lots of seating and a beautiful view from the top.
6. Food is excellent- Molly's Pad Thai, yum yum!
5. We always feel safe and looked-after here.
7. Happy to organise scooter hire.

The only downside the GIANT hill you need to walk up! But, if you have a scooter then it's no problem to ride up!

Oh, and there are some lovely ladies that run a laundry at the bottom of the hill- fast, cheap, friendly service.

Last year we went to Patong on our honeymoon and thought we'd stay somewhere else...disappointed. We will be back again!

  • Stayed: February 2013, travelled as a couple
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2  Thank DoctorMoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge M, Owner at Swiss Villas Panoramic, responded to this reviewResponded 18 March 2014

It was a great pleasure having you here once again. We will be very happy to see you next time you visit Thailand.

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Additional Information about Swiss Villas Panoramic

Address: 220/3 Prabaramee Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Sweet Bar 2 & Villas)
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #21 of 236 Speciality Lodging in Patong
Price Range: £20 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss Villas Panoramic 3*
Number of rooms: 17
Official Description (provided by the hotel):
Swiss Villas Panoramic offers 3 types of accommodation, Deluxe Rooms, Apartments and Villas. All are contemporary design and include facilities such as comfortable beds, air conditioning, FREE Wi-Fi internet, safe deposit box, refrigerator, hot & cold shower and LCD cable TV. Swiss Villas Panoramic is located in a quiet and scenic part of Patong Beach but within easy reach of everything. The beach is just a few minutes away where you will find 3.6 Kilometers of beautiful white sand and clear water with stunning panoramic views over the Andaman Sea. ... more   less 
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Also Known As:
Swiss Villas Panoramic Phuket/Patong

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