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“Excellent experience of staying there. Highly recommended”
Review of Nap Patong

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Nap Patong
Ranked #7 of 321 Hotels in Patong
Certificate of Excellence
Johor Bahru
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent experience of staying there. Highly recommended”
Reviewed 2 August 2014

Great hotel reception that enhance our holidaying mood upon arrival, and an ambiance that calm us from the fuzz and buzz of busy Patong. Very clean hotel and room and comfortable.Friendly helpful professional staffs that understand guests needs. Special thanks to Miss Mam who has shown us such great hospitality.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMJC22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at Nap Patong, responded to this review, 3 August 2014
Dear DMJC22

Greeting from Nap Patong, thank you very much for choosing to stay with us during your recently trip to Phuket. Great to read that you were happy with our hotel product and service, especially warm hospitality from Mam one of our service team. I did share your positive feed back to our team to encourage them to continue provide the best service.
Hope to welcome back to Nap Patong again.

Best regards

Panya W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,635 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (290)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
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  • Any
English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2014

We booked the standard room for a 5 night stay and 2 nights at another resort. On arrival, we were greeted with drinks and they surprised us with a room upgrade to the Grand superior room with pool views, for this we are very grateful. The room was spacious and clean with a big balcony and bed. The complimentary mini bar was handy. The location was perfect, away from the busy Patong streets but still close enough to walk. Beach is only 2-5 min walk. Staff are trustworthy as one time I left my purse at the restaurant and it was returned safely. Overall a wonderful and welcoming experience for a first time visit to Phuket and definitely would stay again, recommending this resort to family and friends. It was so good I had to write a review!

Room Tip: Opt for a room with pool views
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank lealings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at Nap Patong, responded to this review, 3 August 2014
Dear lealings

Thank you very much for posting your stay experience on Tripadvisor. It is very nice to read that you were impress with the warm hospitality upon arrival, especially the assistance of our honestly staff found your purse at the restaurant. I did share your comments to our team that woudl encourage them to continue provide the best service to our customer. We are looking forward to welcome back you to Nap Patong again.

Best regards

Panya W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alice Springs
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014 via mobile

The Nap was a wonderful resort, the staff every extremely happy and helpful every day and the main security guard gave the nicest most adorable welcome every time we walked to our room. Our room was big and beautiful and clean with a mini balcony and rain water shower to boot! The separate toilet was great and our private cleaner made our room up to the highest standard every day. The buffet breakfast was lovely and the staff remembered us and never let our coffee cups get empty. The only downfall was the outside bar- there were bees swarming around the alcohol bottles and the bar staff member at that time wasn't very enthusiast to serve as and then charged us a 10% service charge for 2 cocktails. I just felt like this was unnecessary, although a lot of places in Thailand do this (I prefer the choice to tip) I felt as we were guests at the hotel the surcharge was unnecessary. However on saying this the Nap was the best hotel experience of Thailand, the welcome drink when we arrived was so nice and the general white look of the place was beautiful and the pool and spa were magical to. I was extremely happy with the location just a 5 min walk yo Bangla rd- which is a must see and a 3 min walk to the beach! I had an overall wonderful experience and I recommend this hotel to everyone looking for a fantastic place to stay to a very reasonable price.

Stayed July 2014
Helpful?
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at Nap Patong, responded to this review, 29 July 2014
Dear Laura G

Greeting from Nap Patong thank you very much for your time to post on Tripadvisor. We are delighted to read a positive comment of our hotel and service staff. We noted your comment about bees around the the alcohol bottles and bar service. It is important feed back to continue to improve our service. I did share your comment to our team I am confident your positive comments is encourage us to continue provide and improve our standard of service.
Looking forward to welcome you back to Nap Patong again.

Best regards

Panya W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2014

Absolutely amazing location. It is walking distance to the beach and to lots of great food places. I brought my family with me (including my 2.5yo and my 4.5yo) and the kids loved the stone turtles that are found all over the place. I loved the clean and modern decor as well. Staff was also very accommodating and friendly. When I made my booking, I specifically requested adjoining rooms and they arranged it quite easily for me. The pool was great. There was a jacuzzi and a shallow area for kids to swim in. My kids loved the whole experience so much they've been asking to go back to Thailand already. Would love to go back soon.

Room Tip: Make requests during booking if you want king sized beds or separate beds
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank RaraSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at Nap Patong, responded to this review, 29 July 2014
Dear RaraSingapore

Thanks for posting on Tripadvisor. It's our most pleasure to hear that you and your family enjoyed with hotel facilities and location during staying here with us. Should you need any assistance for next visit. Please contact me on email hotelmgr@thenappatong.com
Once again thank you very much for your support and looking forward to welcome back to Nap Patong again.

Best regards

Panya W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macau, China
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2014 via mobile

The hotel is very comfortable, clean and quite! Walk to beach only take 5 minutes, but a little bit far to central street, suggest to rent a motorbike (daily rental fee about 200~300 bahts, you can easy to find to rent every where), hotel has free parking for motorbike and car! The spa is good, but can't charge to room and only accept credit card!

Stayed July 2014
Helpful?
Thank nicolen451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at Nap Patong, responded to this review, 29 July 2014
Dear nicolen451

Thank you very much for sharing your experience on Tripadvisor. We appreciated for choosing to stay at Nap Patong during your recently trip to phuket and very nice to read that you had a pleasant stay here with us. Kindly note spa service can be charge to room and guest can settle upon departure. I will double check and retrain our staff accordingly. Sorry for any inconvenience caused to your. Hope to welcome back to Nap Patong again.

With my best regards

Panya W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
1 review
Reviewed 27 July 2014

We stay in this hoter for 28 nights. The location is very good, the staff is friendly and helpful but beware the superior rooms of this hotel are unacceptable, smell mold especially the low levels room and especially in the case of extended stay in hotel like us.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at Nap Patong, responded to this review, 29 July 2014
Dear John

Thank you very much for feed back on Tripadvisor..I am very disappointed to hear that you did not enjoy your stay at Nap Patong regarding room cleanliness.
We are sorry for unpleasant experience which was not your expectation. Your comment is very important feed back to continue improve our standard of service.
Once again thank you very much for bring up this matter to our attention. It has been a serious tropic discussion with the concern manager for future improvement.
Should you need future assistance please contact me on email hotelmgr@thenappatong.com

Best regards

Panya W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2014 via mobile

From the moment We walked into the lobby of The Nap hotel. We were greeted with warm smiles and a sense of welcome from Anna and Nuch front GSO to make us feel important our room number is 602
Very nice unique and huge room.
My boyfriend birthday second day of staying in the hotel Anna and staff from breakfast restaurant serpise him with his favourite big cake with song ..WOW recommend to stay here we will be back here.

Stayed July 2014, travelled as a couple
Helpful?
Thank May097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at Nap Patong, responded to this review, 29 July 2014
Dear May097

Greeting from Nap Patong, thank you very much for your time to post on Tripadvisor. We are delighted to hear that you were happy with our service especially the impression with our warm hospitality and guest recognition by our front desk staffs and team. I did share your comment to our team, I am confident your positive comments is encourage us to continue provide and improve our standard of service and looking forward to welcome you back to Nap Patong again.

Best regards

Panya W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nap Patong

Property: Nap Patong
Address: 5 / 55 Haad Patong Rd. | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Patong
#5 Romantic Hotel in Patong
#6 On the Beach Hotel in Patong
#6 Luxury Hotel in Patong
#10 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Nap Patong 4*
Number of rooms: 136
Official Description (provided by the hotel):
The ultimate HIP HOTEL is just a short stroll to the bustling capital of Phuket’s nightlife, while tucked away in the heart of Patong Beach. Delivering a balance of calm, style and uncompromising quality, The Nap is a chic haven for those in search of a holiday to remember. ... more   less 
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Also Known As:
The Nap Patong Hotel Patong
Nap Patong Phuket

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