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“Good location with spacious rooms”

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Palmyra Patong Resort
Ranked #44 of 331 Hotels in Patong
Reviewed 22 June 2012

My bf and I booked this hotel through Agoda with fairly cheap room rates. We stayed here for 5 days 4 nights and I have to say that we do not have any complaints over this accommodation. Room was spaciously and fairly clean with quite a few channels for the tv. Location wise is good as well. It is about 10-15 mins from the Patong Beach and the main road is a short walk (1-2 mins) from the resort. Lots of seafood, souvenirs and massage parlors along the way. The resort is bout 10-15 mins walk to the Jungceylon shopping mall; the mall did not do much for me. Resort staff are quite prompt with request and the receptionists speak quite good English. Pool and pool chairs are comfortable with cocktails for only 85 baht from 12pm-5pm. Very good deal! The only downside was the same choice for breakfast for all the days. Overall, we are satisfied with the resort and would definitely return.

Room Tip: Request for the rooms at the old Chaba villa (only 3 storeys high). It is more peaceful as it does n...
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  • Stayed: June 2012, travelled as a couple
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Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 June 2012

We are enjoying our last night out of 4 here with our 2 young daughters. We have not enjoyed Phuket, but we have enjoyed our stay here. We have a family villa which is a 2 storey self contained unit with full kitchen and 3 bathrooms. The unit is very spacious, very clean and perfect for us. The pool is beautiful and the garden equally as nice. Its a reasonably quiet place, with access up a long driveway, which is great as it's away from the noise of Patong but still only 2 blocks to the beach.
The staff are fantastic,very friendly and very helpful. The food here is outstanding! Great prices and great food, we ate here every night!! Happy hour with 85 baht cocktails from midday til 5 is well appreciated too!

Room Tip: Family units are perfect for families with any age kids but the pool access rooms look great too.
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  • Stayed: June 2012, travelled with family
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Thank JulesnDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012

I agree with some of the previous reviews, the pictures on the resort website are deceiving! The standard rooms are old, although spacious! They are comfortable but the superior rooms at a fraction more are definitely better. But the good part about the hotel ends there, at least from my experience. The service standards are very poor in the hotel, and most of the staff are either not trained properly or are rigid enough to change their attitude, which is very surprising for Thailand. Thais are generally known for their super service.

The problems we had were; a. There were no laundry bag and price list in our room. Even after letting the reception know about this, I had to tell the HK staff multiple times before getting this. b. The set of glasses kept in our room were dirty, but they were wrapped and kept on the table. That was just awful. c. I went to the reception to ask the staff for some change as I only had a 1,000 baht note. The lady was extremely rude about it, and said, if I give you all the change, how will I work here! A simple No would have done the job! d. Room service was extremely overpriced, a garlic bread was priced at 180 baht!!! e. The breakfast buffet had a good spread, and I ordered a cappuccino which was good, but I was later charged for the coffee! The staff did not inform me about this when I ordered, and when I asked why I wasn't told about it, the explanation was that the staff is new! Ridiculous!

I wouldn't stay here again!

Room Tip: Standard rooms are old, opt for the Superior rooms!
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  • Stayed: May 2012, travelled with friends
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Thank andyph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2012

I booked this hotel via Agoda at a rather good deal. unfortunately I did not get to experience nice hotel like so many others did. Instead of Palmyra Patong Resort I thought I was paying for as shown in the pictures which is newer, I was given a room in Chaba villa, which was either a separate establishment in the same area, or the older sister of Palmyra Patong. There was also no lifts for Chaba villa and my room was on level 3, meaning I had plenty of exercise during my stay.

The room was rather run down, but had everything you need inside. The hotel was buzzing with mosquitoes, at the lobby and at the breakfast area. Bring a mosquito repellant if you intend to stay here (or buy one!). Wifi(chaba) was cranky and disruptive and you had to keep re-logging in.

In busy patong, this is one hotel that you will get a good night sleep as it is located at the end of one street on it's own.The hotel is walking distance from the beach (approx 10 min) and with shopping area just steps away on the main road. The night street (bangla street) is just 1-2 streets away. There are good (clean) massage parlors just outside the hotel which are priced rather competitvely. In short, you get everything you need for your stay in patong steps away.

Fortunately for me, I only stayed in this location for 1 night. For the price I paid, it was worthwhile for the location and the sleep quality. Would I return? Most likely not. It is time to renovate Chaba villa to ensure it is consistent with the new building that so many people praised, or at least reflect a true picture of the old building and the new building. Misleading.

  • Stayed: April 2012, travelled with friends
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Thank jayellearezee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012

Stayed for second time at Palmyra resort. This time we booked into a standard room which was probably a mistake. The room was ok but what I didn't notice from the last visit was that there are 2 wings. One is old and the other is new. Its paying the little bit extra to stay in the Superior rooms which are in the new wing. Overall the place is nice and the breakfast is good.

Room Tip: Stay in Superior or better
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  • Stayed: May 2012, travelled as a couple
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1  Thank GeorgePerth72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2012

We spend 4 days at the Palmyra resort. The taxi service provided by the hotel is reliable. The driver welcomed us with a piece of paper with our name as soon as we stepped out of the airport.The check-in procedure is smooth and the hotel generously allow us to check-in at 10:00am.

The family villa is very spacious and clean. The 1st floor is living room, kitchen (with microwave and introduction cooker and spoons, folks, bowl, plates for 4 people), storage room and bathroom (with cold water only). The upper level is two big bed rooms with bathroom. The air cons in two rooms are super powerful.

The staff in the hotel is very nice and helpful from both reception and restaurant. We met an incident in one of mid night. The staff came and helped us sort out the problem within half hour. The staff in the restaurant is also very friendly and work efficiently.

The location is very convenient. Pharmacy, supermarket, restaurant, beach and convenient store are all within walking distance. The reception provides big towel to bring to the beach, which is very useful. The massage shop beside the hotel is super cheap. It only costs 200bah for 1 hour thai massage. It looks like the cheapest in Phuket?

We didn't receive any call to ask us check out during our last day stay. Actually, we realize it's time to check out at 12:15. However, it looks like the check out policy of the hotel is quite strict. The card in the reception said 12:00 - 15:00 500 bah applies, 15:00-17:00 20% of the room rate, 17:00 - 19:00 50% of the room rate. (Not exactly around there)

However, the only downside is that I don't think the villa is suitable for family with small child. The floor in the bedroom is covered with tiles. The bed is quite high. My son fell from the bed and got his forehead injured. Better if bedroom could be covered with carpet. The stairs are steep and the space between banister is big enough for a 3 years old child to go through. The child may easily lock himself inside if playing with the safety lock. So the parents must keep a close eye on their young children.

On the whole, the hotel worth every cents you spent. Definitely will consider during our next trip.

Room Tip: The construction in the next door is still going on. Try to avoid those room too close to the site.
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  • Stayed: May 2012, travelled with family
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1  Thank SmileKitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2012

We stayed here for twelve nights as a family. Check in, they have a very staunch policy of not before two o'clock pm, so plan to arrive at two or after.We booked two standard rooms, one for my wife and I and one for our two teenagers which was meant to be a twin single bed room. Upon check in we were informed that they no longer have twin singles in the standard room section so they set up u single fold up in there, not too big of a deal... standard rooms are in the old chabba villa section which are up four small flights of stairs. (No Elevator in that section) Hallways can become noisy if groups are staying with children, which we encountered. When we asked to be moved, we were assured they would be checking out that day.
Customer service is slightly lacking at the front of the hotel, What really saved this review was the efforts of Wan and the girls and lads in the restaurant and bar area, great staff that always made us feel welcome.
Overall, next time I would stay in a superior room in the new section and pay the little extra, balconies were very small in standard section, Housekeeping always did an amazing job and the restaurant was good food and not over priced.
I would stay here again, slight walk to the beach, bout 5-10 mins. Plenty of options around and close, but far enough away to be relaxing.

Drop into anne's bar for an ice cold beer, left at the end of the driveway :)

Room Tip: Go for superior in the new section
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  • Stayed: May 2012, travelled with family
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Thank MrAdam78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palmyra Patong Resort

Address: 91/3 Rat-U-Thit Rd., Patong, Kathu, Phuket, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#17 Top resorts Hotel in Patong
#21 Family Hotel in Patong
#33 Luxury Hotel in Patong
#40 Romantic Hotel in Patong
Price Range: £42 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palmyra Patong Resort 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Palmyra Patong Hotel Patong
Palmyra Patong Resort Phuket

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