This hotel is conveniently situated between the beach, Jung Ceylon shopping center and Soi Bangla;
First of all the staff at the desk. It has been mentioned before on this site and I can confirm one of the male staff is a complete disaster. Totally unmannered, indifferent, grumpy, arrogant etc. Very un-Thai and an emberassment for the industry as a whole. My impression is that he is either family or well related to the owner of this place or he is the owner. Otherwise I cannot imagine why someone would have a person like that chasing away so many customers. The other staff are actually quite friendly but no one exceeds average.
The rooms are ok, the beds and shower even very good, but not very clean. Upon arrival my bathroom was stained with several brown spots of water and muddy stuff. Dust was all over the place and my over all impression is that general indifference of the Gallery crew causes this hotel to wear of sooner than it has to. Yesterday my room was cleaned and I found my sheets full with stains. To prevent myself from trouble I made some pictures of it to have some proof when needed.
The pool in the lobby is a joke. It's nothing more than an oversized bathtub. The same goes for the balcony, if you have one. I moved to another room because I didn't have one and then found out the balcony was a 1 square meter crampy place where the aircon motor was blowing out it's hot air. Not a very nice place to have your late night beer and / or cigar(ette)
Several hotels I have stayed in in this area proof that service can be much better as well as cleanliness and overall experience.
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- Also Known As:
- The Gallery Hotel Patong
- The Gallery Hotel Phuket/Patong