I booked this hotel based on the positive reviews online n photos of rooms i saw online .
The booking process was smooth , we arrived without a hassle , lovely area , nice hotel decor (lobby area) , there's a lift too . We were allotted rooms and at 1h of the A/C being on , there was 20% cooling , this continued till 4hours then 8hours n that night we were sleepless , the room just wouldn't cool more than a 40% or so . Phuket weather in April is a braveheart's task .
What i liked is , their trouble-shooter Poy from next door immediately offered to shift us , she said 'What matters to me is you guys get good sleep,we'll see in the morning' .
we obliged , the cooling was def better in this room but there is a weird positioning of Airconditioners in almost all rooms n hence the rooms wouldnt cool completely .
Let me get to one of the Front Desk guys , he is such a mess , not sure what the attitude is about> mind you i am not referring to a kind hearted female attendee 'Monicha' who is much much better n knew her job well .
I would have never booked this hotel had anybody mentioned about the A/c issues in the rooms , i mean with the price we paid that was the least we expected . I'm sorry to say this but look no further than the 4-5 properties just next door ,your money would be more well spent .
Coing back to the good - The Location is amazing , the thai massage place upfront n the Cafe is a blessing , the Bike Rental Guy 'Ho' became our friend and was very very kind throughout .
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- Also Known As:
- The Gallery Hotel Patong
- The Gallery Hotel Phuket/Patong