The location is a winner for me, not right on the beach road but not more than a five minute walk away. The hotel is right opposite the Hard Rock Café and most nights the hard rock has a live band playing so don't bother to go to bed early as the noise from the band and from the small bars at the OTOP market (about 40 of them) will keep you awake till the early hour anyway.
If you like to shop then this place is for you, with over 300 market stalls just outside the front door. and with all the small bars the poor husband has something to do whilst the shopper is hard at work. But if amore western experience with air conditioning is your thing the a 15 minute walk will take you to Jungcylon Shopping Mall and Bangla Road
Check in and Staff,
We had booked an early check in for 10:00am but due to a flight delay we did not arrive at the hotel until lunch time ( 12:15pm) The check in was a fast and smooth experience we got the room keys and up we went.
Our room was on the 4th floor and on arrival at the door we found that the maid was just about to strip the room from the last people who stayed there and were told to come back in two hours and it would be ready.
And so back down to reception we go only to be told that we would have to come back 2 hours later and our room would be ready. (As If) We actually got our room about 4:00pm and even then we had no toiletries and all the glass's and cups tea and Coffee were not refiled from the last guest who had stayed. we also had only 1 hand towel and 1 face cloth between us.
Room and Facilities
This hotel is very new and so the décor is modern and bright. But having said that I was amazed at the poor condition of some of the furniture and fittings it the room and in the bathroom. The couch and all the other seat covers along with the cushion cover had so many stains on the we were hardly game to use them without putting towels over them first.
In the bathroom we had a few minor problems, the room below us kept blocking up there toilet and so on the odd occasion we had a flood in the bathroom when we arrived home. The shower head was half blocked up and so when you turned on the water it would go in all kinds of funny direction and never were you wanted it to go. There were other minor issues but I don't want to go on for ever on that.
Roof Top Pool and Bar.
This was a joke and that is being kind.
We went up to the roof top pool and bar for a lazy afternoon swim and some cocktails, and to see the view, and of course work on that all important tan for when we got back home. Boy did we have a shock, the pool area was nothing like the pictures we saw on the website when we booked. All the glass areas and balustrades have been cover with plants (Bogon Villiers) and they have thorns and spikes so you cant get to close to them or you will get cut or tare your clothes.
Another side effect was that the flowers and petals were all over the place and mostly in the pool and it look dirty and horrible. the bar was bare and you could only choose whatever cocktails were on special for the day and that was that.
Food and Restaurant
I can't comment on this as we ate out for all our meal, but people we spoke to said it was not bad food for the price.
Always tried to be helpful were possible and if they had maybe some more mature supervision they would have been able to make more informed decisions on how long things would take and if you could have a item through room service.
On the whole I have mixed feeling about my stay here, but on reflection I have paid a lot more at other hotels for the same level of service offered here. And because of that I would probably stay here agene.
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- Also Known As:
- Ashlee Hub Hotel Patong Phuket