Stayed at the Apsara Residence for 7 nights in June. Overall our stay was good, it was reasonably priced and the day staff were really friendly. Good location and very clean rooms. We only had one negative that I think needs to be seriously addressed. One of Apsara's policies is that you must leave your key at reception every time you either go out or leave your room. When we were first told about this we were very hesitant leaving our key on the desk at reception but we did so. We were promised that someone would always be there to ensure no one took our key or had any access to our room. On our first night we had gone out for a few drinks and returned to Apsara at about 11pm, not only was the guard fast asleep but our key was on top of a bench in plain sight to the public. The guard didn't wake and we proceeded to grab our key and go to our room.
Along with our key there was 4 other keys. If I was a thief I could have robbed every single room in the space of 20 minutes whilst the guard was fast asleep. If Apsara is going to implement this policy they need to ensure one the guard is awake and not asleep and second of all keys are placed in a safe and out of sight from the public.
Overall I really did like Apsara but something seriously needs to be done about this other wise people are going to get a lot of things stolen.
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- Also Known As:
- Apsara Residence Phuket/Patong