First I would like to stay would have given 4 rating to the hotel except for the inefficiency of bell desk staff which took 40min - 2phone calls + 3 personal visits to there desk to ensure luggage arrives from room to lobby at 8am (hardly a peak hour).
Checkin - We arrived at 12 noon, got room keys 25 min later as one of the room was still not ready, stayed in 2402/2403 interconnected rooms. Lobby is nice open and airy which i like as most hotels are damp, closed and aircon. Pool is very large and you can enjoy the drinks at the pool bar, chilled beer was nicee.
Room - excellent view of the pool, Rooms are pretty decent size , very clean, daily housekeeping, comfy beds, very clean washroom with both bathtub and shower, good towels, overall no issues at all.
Food - Did not try any meal in hotel so will not be able to rate, dozens of variety food option with in 5-7min walk.
Location - Beach - 5min walk, night street - 8min walk, all facilities with in walking distance overall very good.
Suggestion to management - please do try to give more training to staff on promptness and need of customer, you are doing pretty good can improve with small changes a lot.
- Official Description (provided by the hotel):
- Right at the heart of Patong Seaside, Novotel Phuket Vintage Park is a 4.5 stars resort featuring contemporary mixed South East Asia architecture and modern equipment. The hotel is a few steps away from shopping centers and Patong lively nightlife. The Novotel Phuket Vintage Park offers a wealth of varied activities to ensure that everyone gets the most from the site. From water-based activities in the 2,000 sqm swimming pool to aerobic classes, that cooking class to batik painting, you are free to do as you please and make of you day what you will. ... more less
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- Also Known As:
- Novotel Phuket Vintage Park Patong