I have just returned from 7 nights at the Novotel Vintage Park. We had interconnecting rooms on Level 4 (rooms 4414/4412) and it was a nice surprise that they it was from the first night of arriving.
Location is great, not too far from some great cheap restaurants, markets if you want to shop and Bangla Rd if you want the night life.
Check-in on arrival was very efficient and the young lady (Orn) was very lovely and helpful each time.
The rooms are spacious and clean. We did have a few ants but I fixed this by buying a can of fly spray. Bed was very comfortable and linen was clean & fresh.
Wi-Fi worked well in the room, foyer and near pool bar.
The housekeeping staff during our stay - polite, helpful, friendly and always smiling. Great job!!
Breakfast had a good variety but service needs fine tuning to make this a more pleasant experience. Standout breakfast service by Tong (table service) and Sishi (who I noticed improved immensely over the time of our stay).
The pool is great and never felt crowded. Bar and food service needs attention. Pool bar prices very reasonably. Happy hour is a bit of fun especially if you feel like trying some cocktails and meeting other guests.
It was also a nice touch to be invited to the Guests Cocktail Party with canapés and drinks on offer and to chat to Hotel Management about your experiences at the hotel.
Rose from Guest Customer Service is very approachable if you have questions or have some genuine concerns.
We had a few drinks whilst waiting for our transfer to the airport on the last day and well done to Sakshan (F&B attendant at the Accor Club Lounge who only started approx 2 weeks ago) - great service.
The hotel has room for improvement and I am sure this will come in time.
- Official Description (provided by the hotel):
- Right at the heart of Patong Seaside, Novotel Phuket Vintage Park is a 4.5 stars resort featuring contemporary mixed South East Asia architecture and modern equipment. The hotel is a few steps away from shopping centers and Patong lively nightlife. The Novotel Phuket Vintage Park offers a wealth of varied activities to ensure that everyone gets the most from the site. From water-based activities in the 2,000 sqm swimming pool to aerobic classes, that cooking class to batik painting, you are free to do as you please and make of you day what you will. ... more less
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- Also Known As:
- Novotel Phuket Vintage Park Patong