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“Ideal location for family relaxed holiday”

Review of Baan Heaven

Swimming Pool
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Swimming Pool
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5.0 of 5 bubbles
Excellent
39 reviews
Swimming Pool
Swimming Pool
BAAN HEAVEN SEA-VIEW
Master Bedroom ( Third floor ) with en-suite bathroom
Game area & Computer Area
Fourth Bathroom ( Second floor )
Third Bedroom ( Second floor )
Baan Heaven: Entrance Gate
Third Bathroom ( Second floor )
Second Bedroom ( main floor )
Kitchen: Modern Western-style kitchen
Fourth Bedroom ( Second floor )
Kitchen: Modern Western-style kitchen
Dining Room: Lounge & Dining Area
Outdoor Sala ( main floor )
View Garden
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Overview
Villa -
5 Bedrooms, 5 Bathrooms, Sleeps 15
Patong, Kathu, Phuket

Reviews from our community

 of 5 bubbles
5 of 5 bubbles Excellent - based on 39 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Adelaide
5 of 5 bubbles Reviewed 10 October 2013 for a stay in October 2013
2
people found this review helpful

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Brisbane
5 of 5 bubbles Reviewed 9 October 2013 for a stay in October 2013
2
people found this review helpful

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Australia
4 of 5 bubbles Reviewed 2 August 2013 for a stay in July 2013
2
people found this review helpful

4 of 5 bubbles Value 4 of 5 bubbles Rooms
4 of 5 bubbles Location 5 of 5 bubbles Cleanliness
4 of 5 bubbles Check-in / front desk 4 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Czaghini
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Absolutely Stunning!!”
5 of 5 bubbles Reviewed 31 July 2013 for a stay in June 2013
2
people found this review helpful

Well what can I say, this property was everything we expected plus more. Ric is an awesome guy with lots of valuable information regarding Thailand! I have nothing negative to say, we had a great 10 days in this beautiful villa. I would recommend this to anyone that is interested and so cheap too! I hope one day to stay at this villa again, we had the most relaxing holiday anyone could ask for. Thanks Ric and also Non you guys rock.

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How helpful were the directions to the property?
5 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
5 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 5 of 5 bubbles Other facilities & amenities
5 of 5 bubbles Service
Liked best: Outdoor entertaining area and pool!
Liked least: Leaving!
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Te Puia Springs Aotearoa NZ
5 of 5 bubbles Reviewed 23 July 2013 for a stay in July 2013
1
person found this review helpful

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Helsinki
5 of 5 bubbles Reviewed 13 May 2013 for a stay in May 2013
2
people found this review helpful

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jenny H
Miri, Sarawak, Malaysia
1 review
“memorable stay”
4 of 5 bubbles Reviewed 6 May 2013 for a stay in April 2013

Stayed at this villa with family total of 12 persons. Had a delightful experience with our family reunion. The owner Ric is really nice and helpful! Overall the villa is fantastic especially the swimming pool!

Negative experiences bout this villa:
1. some of my family members and i experience the bed and mattress had a wet smell
2. too much mosquitoes around
3. the wifi coverage is not strong enough
4. the water supply for master room is weak (if all the downstairs people are using the water, I couldn't bath at all (recommend to install water pump to resolve this problem)

However, we enjoyed our stay there!

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How helpful were the directions to the property?
5 of 5 bubbles How easy was key pickup/access to the property? 4 of 5 bubbles Overall condition of the property
4 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 4 of 5 bubbles Other facilities & amenities
5 of 5 bubbles Service
Liked best: swimming pool
Liked least: water supply not strong in master room
Travelling group: Extended Family
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 May 2013
Dear Jenny ,

First I would like to tell you that I am really happy about the feedback that you gave us so we can improve ourself for future guests. It´s always well appreciated when guests gives us any kind of information on their stay at Baan Heaven.

1. Sorry that you experienced a wet smell, we couldn´t find the reason for this. I hope everything was to your satifaction after we changed the bedlinens.

2. During your stay is was the begining of the rain season and unfortunately this means more mosquitos.

3. A bad connection happends sometimes here due to eletric failure or that local standards and conditions are often of a less developed nature in a remote resort location than in most urban environment. Even if we offer the best internet on the market here in Phuket we are always looking for ways to improve and upgrade our internet to the highest standard.

4. We will calibrated the pumps and increase the water pressure

With best regards

/ Ric
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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