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Novotel Phuket Resort
Ranked #11 of 331 Hotels in Patong
Certificate of Excellence
Reviewed 24 December 2011

I had the chance to spend 3 days of ma honeymoon trip. Was very pleasurable. Our breakfast was part of the package and was a good spread. The internet which was complementary was very useful. There were lots of facilities which were very good.

The tennis court, swimming pool, beach view, complementary drops to the gate, and the best of all was the drop to the nearby mall which was also complementary. They have a desk were u cud book your trips to various places around Phuket. They keep running some or the other offers for the evening buffet with some sea food specialty.

Over and above all this I had broken one of the water bottles and they let me go for it. Nice people. Very friendly and smiling all the time.

Room Tip: Make sure you get a sea view one for if you r luck the sun rise/set wud get some awesome views from...
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  • Stayed: December 2011, travelled as a couple
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Thank shanki1107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,980 - 1,986 of 3,098 reviews

Reviewed 23 December 2011

1. Service was acceptable.
2. The upgraded family rooms ( 2 that we booked) that were given to me, 536 and 537. One of the rooms has a bad smell. Read in one of the comments under the tripadvisor and experienced this. The management should have noted and improved on this but didn't. When asked to changed, I was given two smaller rooms, in which the bed was smaller than the family room and good for 2 adults only. My kid has no bed to sleep. Only later, when requested a bed was provided.
3. Location was at the end of the Patong beach, need to walk for about 5-10 mins to the "happening" spot.
4. Liked the swimming pools but disliked the walk up and down the hill to the lobby.

  • Stayed: December 2011, travelled with family
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1  Thank Joseph Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

This resort was wonderful, the staff were so friendly and happy. We stayed in Rooms 308 and 309, deluxe rooms near the pool, the best rooms in our opinion. Not only did we have great rooms, we could walk out our rooms and jump into the pool. Not sure why people complain about the breakfast, breakfast was a buffet and catered for all cultures and should have been quite satisfying to everyone. The 3 tiered pool was fantastic, sitting at the pool bar watching the sun set was awesome...what more do you want for a relaxing holiday. We can highly recommend the Novotel for a family holiday, more so for families with teenage kids (and older) who want to be near the hustle and bustle of Patong whilst not being right in it. What a wonderful two weeks we had....massages by the beach, facials, pedicures...now we are back in the real world!!

Room Tip: Ask to stay in rooms 308-314 - near the pool and pool bar without having to walk up the hill
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  • Stayed: December 2011, travelled with family
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2  Thank Jeanie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2011

Well i was in Novotel just couple of days back in first week of Dec and let me tell you it was a excellent experience.
I was on my honeymoon and i was worried if i had taken a right decision to stay at Novotel after reading certain reviews on the site but i think i did make a good choice.
Once i arrived i was amazed at the location and the way the hotel was placed though i had seen pics of it while booking but still seeing yourself is believing.
I would give full marks to the location and the view from the hotel. One thing over here is that always ask for rooms on the higher floors if you really want to enjoy the view.
The staff is very kind and helpful and let me add prompt as well.
Overall wonderful experience and i would definately ensure that i stay at Novotel next time i am in Phuket

Room Tip: One thing over here is that always ask for rooms on the higher floors if you really want to enjoy th...
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  • Stayed: December 2011, travelled as a couple
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Thank Rahul201082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2011

Good hotel with friendly and helpful staff, beautiful rooms, spectacular views and located at quieter end of Patong beach. Shuttle service to Jungceylon Mall and back was convenient. Many steps because of location on hilltop but we were forewarned. Only complaint is poor food quality for room service.
We were extended family with 2 young children. All had enjoyable stay. Loved restaurants across the road. Pricey but exquisite food!

  • Stayed: December 2011, travelled with family
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1  Thank SSLSoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2011

My wife and I recently stayed at the Novotel on our honeymoon, we loved it, we had an ocean view room with a balcony looking over the Patong beach, sunsets were astounding! The staff at the Novotel were so friendly, they always greeted us with a smile and couldn't do enough for us. The room was well fitted out and clean, the king bed was very comfortable as well as having chiropractic credentials. We honestly could not find any problems with the hotel, the three restaurants, room service, pool bar, and lounge bar were all great! I would recommend the Novotel to anyone who would like to stay away from the hustle and bustle in the middle of Patong but be within walking distance of all the activities and restaurants.

  • Stayed: December 2011, travelled as a couple
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Thank SJDinnage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2011

Nice hotel, friendly staff, good location. We had just come from an 8 night stay at the Village Coconut Island where they were still trying to find their feet and sort out various customer service/ communication / OH&S/ electricity and water issues. At Novotel everything was smooth sailing and fine tuned. We also felt safe there and had a wonderful view from our room.

Stayed November 2011

Room Tip: good location
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  • Stayed: February 2011, travelled with friends
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Thank savageguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Phuket Resort

Address: 282, Phrabarami Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Romantic Hotel in Patong
#9 Luxury Hotel in Patong
#13 Family Hotel in Patong
Price Range: £69 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Official Description (provided by the hotel):
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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