Stayed here for 9 night at the end of October with our 2 boys aged 9 and 5...our stay was nice thanks to some wonderful staff. We had some hiccups from the second we arrived at reception staff had me in tears with how rude she was , but all that was very fast fixed ,thanks to the manager Julian, who looked after us very well and made sure our stay was special.
The hotel is beautiful , the views are amazing , our boys loved the pools especially the one with the basketball hoop in it. Ate only at the hotel the first half of our stay and we managed to catch the bug that was around and we got gastro, I can not blame it on the food or breakfast at the hotel because our 9 year old son was fine, he didn't catch anything and he ate the seafood buffet as well with us.
A special thanks to Simon who is doing a fantastic job working from morning to night along staff there making sure all is running smoothly.
Another lovely person was Marinel from front reception, lovely young lady alway smiling and very helpful, we wish her all the best and hope that management will look after her well.
We enjoyed our stay at Novotel.
- Official Description (provided by the hotel):
- The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more less
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- Also Known As:
- Novotel Phuket Hotel Patong
- Novotel Hotel Phuket
- Novotel Resort Phuket
- Novotel Patong
- Patong Novotel
- Novotel Phuket Resort Patong