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Amari Phuket
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Reviews (6,883)
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Reviewed 7 July 2014

stayed here for 5 nights mid-june, and am happy to report that it far exceeded my expectations. the staff from top to bottom were very efficient and very friendly, very nice room ( deluxe ) overlooking the beach , king size bed and a very nice bathroom . the buffet breakfast was excellent with a wide variety of food on offer. the resort has 2 pools, the main pool overlooks patong bay on 1 side and a lovely bush backdrop on the other. . its an easy 20-25 min stroll into patong ( bangla rd ) or you can take the tuk tuk, always 200 baht 1 way , but hey business is business., the resort has a variety of bars on offer and usually a happy hour every night. just had the 1 dinner at the resort , the thai set meal which was excellent i have to say.. all in all we had a great time here and would highly recommend this resort.

Room Tip: deluxe or superior ? superior cheaper , but smaller, but both have great views overlooking patong bay i believe.
  • Stayed: June 2014, travelled as a couple
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2  Thank gazzaonetwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 9 July 2014

Dear Gazzaonetwo,

Thanks for selecting Amari Phuket, we are delighted to learn you enjoyed a fantastic stay.

We sincerely appreciate you taking your valuable time writing us about your experience. Thank you for your great comments about staff, room, breakfast and pool.

We all look forward to welcome you back to Amari Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

My 14 year old daughter and I had a wonderful stay at the Amari all of last week. We stayed in a deluxe room on the second floor and there's no point my including a photo of the translucent blue sea and palm trees framed in our balcony view as it's identical to the photos on the web site, which is a pleasantly rare occurrence. Likewise, the pool area looks EXACTLY as fantastic as on the web site.

Our room was faultless in cleanliness and attention to detail, and I'm not a newcomer to international travel, so have experienced the full range. I'm unsure about a few of the references in other reviews to variable service, as we were blown away by the attentiveness, professionalism and willingness to make our stay comfortable and happy. The staff were, across the board and without exception, world class, in our experience (special thanks to Jarunee).

The range of local tours and operators is vast and confusing. Do yourself a favour and just ask the tour desk. All sorted! They even gave us a discount we wouldn't have got had we booked ourselves.

We found the food to be great quality and very fairly priced. (Just as well, as taxi fare to town was unexpectedly very expensive!). I'm not usually one for hanging at the resort and ordering room service, but this proved to be a great option, especially given the views by day and by night.

We tried the spa out (very well priced deal on massage and body wrap), and it was also excellent.

The Amari is a great place to relax, unwind and enjoy the gorgeous surrounds. Just fabulous! Thanks!!

Stayed: June 2014, travelled with family
1  Thank Brislin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 9 July 2014

Dear Brislin,

Thanks for selecting Amari Phuket, we are delighted to learn you enjoyed a fantastic stay.

We sincerely appreciate you taking your valuable time writing us about your experience. Thank you for your great comments about the room, the staff, the food and Spa.

We all look forward to welcome you back to Amari Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

This is a great property. The hotel was nicer than our expectation. We stayed for a week and the hotel was awesome. It was a great location, walking distance to Patong, but just far enough to get away from the city life. The rooms were very nice we stayed in two deluxe rooms. Very clean, great view, the service was very good. If you want a nice place that is in close proximity to the town, then this is the place. We chose it because of its proximity to Patong and the value, it exceeded our expectation. It was nice to go into town to try the different restaurants and could easily try different spa experiences in town.

Room Tip: Defintely the deluxe rooms, close to the pool. There are lots of stairs, so be prepared to climb, it is on the side of a hill.
  • Stayed: June 2014, travelled with family
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1  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 5 July 2014

Dear Andrew,

Thanks for selecting Amari Phuket, we are delighted to learn you enjoyed a fantastic stay.

We sincerely appreciate you taking your valuable time writing us about your experience. Thank you for your great comments about the location, the room and the service.

We all look forward to welcome you back to Amari Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

It is always worrying when going to a new hotel - you just hope that the reviews you have read are accurate. Well, all the ones I had read about this hotel were spot on - it is a spacious cool, modern with all rooms facing the sea with access to the beach from the gardens.The staff are so friendly and helpful - nothing is too much trouble for them.

When you come back from a day trip etc you are given ice cold cloths and a cold drink of something - not sure what but it tastes delicious and is very welcome after the heat outside.

We only ate a dozen times at the hotel for lunch/dinner and the food is fabulous everything cooked fresh and more often than not in front of you. The breakfast service is amazing - there is so much choice and just about every nationality is catered for - although I'm not sure I want curry for breakfast lol The selection of drinks is also very good with lovely long cocktails both alcoholic and non and they go down very well whilst lying by the pool

Patong is walking distance although I don't recommend doing it in the midday heat like we did - make sure you carry a bottle of water with you :-) the Tuk Tuk service is an experience you have to do - from the hotel to Bangla Road is 200 Baht as is a return journey. Make sure you agree the price before getting in

I could rave for hours about this place - I will be back :-)

Room Tip: we had a room right at the end of the hotel near the spa on the ground floor - would definitely have one of those rooms again
  • Stayed: February 2014, travelled with family
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Thank HelenPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 9 July 2014

Dear HelenPC,

Thanks for selecting Amari Phuket as your preferred holiday destination during your recent visit to Thailand.

Thank you for taking your valuable time writing us about your experience, we are very happy to learn you enjoyed your stay. Thanks for a great comments about the room, the staff, the breakfast, the food and the cocktails.

We all look forward to welcome you back to Amari Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

After an intense search for accommodation for my first visit to Thailand including a search of The Lonely Planet guide my friend found online the Amari Phuket. The internet photos and facilities read well however I know that most photos overstate the qualities of hotel assets. On this occasion I was pleasantly surprised. I was amazed at the ocean views from the room balcony, the ocean views from the lobby bar, the ocean views from both of the beautiful pools, and the rainforest walk to the jetty. Also the service was excellent. Particularly the guest service relations skills of one of the staff called Patcharee. However the food at the Rim Talay was not of the high standard of the rest of the hotel excluding the evening dinner where the chefs provided seafood to order on the BBQ. Which was the food highlight of my stay. Thank you Amari Phuket.
BradR

Room Tip: Choose an ocean view room.
  • Stayed: June 2014, travelled solo
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Thank Brad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 4 July 2014

Dear Mr. Brad,

Thanks for selecting Amari Phuket as your preferred holiday destination during your recent visit to Thailand.

Thank you for taking your valuable time writing us about your experience, we are very happy to learn you enjoyed your stay. Thanks for a great comments about the location, the view and the
service.

We have well noted your feedback about the food at Rim Talay Restaurant. Please rest assured that I have shared your experiences with our team and we will make it a priority to improve
on the area mentioned.

We all look forward having the opportunity to once again welcome you back to Amari Phuket.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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