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“A lack of smiles in the land of smiles”

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Impiana Resort Patong Phuket
Ranked #19 of 321 Hotels in Patong
Certificate of Excellence
Shanghai, China
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“A lack of smiles in the land of smiles”
Reviewed 9 May 2012

I was treated to stay at this hotel by a friend and therefore i could not actually tell you what it cost to stay there. But what i can tell you is that it was a distinctly mediocre experience.

Admittedly there was not much that the hotel could have done about the torrential rain that poured down every day, but I felt that some of the staff were not very friendly and did not speak very good English. When I asked for some crisps at the bar it sent nervous tremors around the resort and resulted in an awkward stalemate.

It is conveniently located adjacent to various prostitutes parading up and down the street outside, numerous bars full of pedophiles and more ladyboys than you could hope to come across in a lifetime.

  • Stayed May 2012, travelled with friends
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Helpful?
2 Thank charliewhittaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (162)
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English first
San Diego, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 May 2012

I booked this hotel last minute for our last night in Thailand. We wanted to experience Patong, yet have an ocean front, luxurious room. Unlike most hotels on Patong beach, this one isn't across the street from the beach, it is right on it. The grounds were phenomenal, with lush flora and fauna surrounding the property. The pool was amazing as well, with wait staff to accommodate you as well. Keep the doors closed tightly though!! There are many mosquitoes, and if you have a phobia against them like I do, the housekeeping staff will spray and/or plug in the citranella mosquito repellents. It is right in the heart of the live and popping night life of Patong beach, so a taxi cab is not needed to get to the goods. Great spot, great price (through Agoda), and great location. Would do it again!

Room Tip: We chose the cheapest room since we were only staying for one night, and it was our last. We chose...
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  • Stayed April 2012, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sarah g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 April 2012 via mobile

I stayed here in a garden view room and loved it! The resort rooms are now starting to get a little run down compared to when I stayed here in 2005. Located on the beach, what better way to start the day then to step outside your door and go for a walk along the beautiful beach splashing the warm water. This same beach is also famous for the killer sun sets of an evening which many people flock to the beach to see. The resort pool is fantastic and staff go out of their way to make your stay a great one. Security guards employed there need to learn how to smile and greet guests. For the single man whom brings back a little company, a 2000 tbh applies and additional guest check in as per all the other hotels, however, if there is a chance that the companion you bring back is of the same sex, the staff kindly inform you prior to you checking them in as your guest. Central to the night life and shopping district of Patong, only a 3 minute walk and it's all at your finger tips. Thai traders are always trying to do a deal, it's their way of life, they are fun, friendly and the country has adopted the term " land of smiles" and very true! My package was well priced with breakfast included each day and upon check out, the staff gave me as late of check out as possible, even after that they offered me a shower to freshen up before going to the airport later that night. If there is one thing i had issues with it would be the lack of power the air conditioning has, like most resorts i have stayed at in thailand, the air conditioners really have trouble keeping up with the weather conditions, in order to try and keep the room cool, i had to ask for an additional room tag to keep the power running while i was out, staff had no issue with this. I had room service the first night and also ate at the spices restaurant on site, all meals are very cheap and delicious! If your looking for a resort that is close to everything and has the beach with all water activities on it, I highly recommend this resort.

Stayed April 2012
Helpful?
4 Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 27 April 2012 via mobile

Stayed here for four nights and really enjoyed it. Initially allocated one of three rooms that smelled awful and had no windows. Moved to room 113 and loved it.
I'm not a fan of the nightlife, but if you are, this hotel is right near Bangla road and on the beach. The beach is public not private as are all beaches in Phuket. It was downgraded from a 5 to a 2 star due to sewage in the water. Due to the rain we did not spend much time in the sea so this was no worry to me.
The hotel design is not such that your room will have views at all, as it seems designed to offer quality accommodation near the centre of Patong.
Will come back here if Patong was a place that I wanted to see again, but since ping pong balls now have a very different meaning for me, I've seen all I wish to see.
Still I will recommend this little hotel to anyone daring to take on Thailand's most deprived street. At least you can wash off the adventures in relative luxury ;)

  • Stayed April 2012
    • Value
    • Location
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Helpful?
2 Thank johandl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 April 2012

Great setting just next to the Patong beach. Hotel staff was very warm and helpful. With independent villa style rooms you have privacy. Not to mention great morning buffet. Loved it. Lot of options for water sports right in front of the hotel. Swimming pool is big and great place to just hang out and relax with nice selection of drinks to order.

  • Stayed July 2011, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Amitm83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 April 2012

Hello all, well we are about to head off to Thailand again, our Home away from Home, it will be our forth stay at this resort and each time has been fantastic, yes I can see what some say re the tired room, but these are being done up little by little, and the location realy helps with any of the other concerns. The breakfast selection I have found to be quite good and there restaurants at night both front of resort and on the beach sidfe serve some great meals. So this time we have booked the Royal Suite, Yes ROYAL, we arrive on the 16th so keep an eye on this site for a low down on this suite and some pic's, fingers crossed that Royal means Royal.

Room Tip: The resort is better booked on the ground, you can barter a better room and price
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  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 March 2012

It has a great location and we were able to get it for a good rate via Agoda. We landed there and prices are much higher even through local agents. We weren't sure what to expect but local agents recommended this hotel and it turned out great. The hotel is connected to the beach and the hotel pool is 5 meters away as well. The rooms are all on 1 level and so the view from the room isn't anything great but it does have a nice resort feel to it. Our air conditioner didn't get very cold and we had to be switched to another room which also wasn't cold enough for our liking but is probably acceptable by most people. They make you sign a waiver to charge you 2000 THB if you bring a woman back with you at night, so they do not want to promote prostitution there. It is a great place to go with your partner and enjoy the beach or pool.

  • Stayed March 2012, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Harrycopter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Impiana Resort Patong Phuket

Property: Impiana Resort Patong Phuket
Address: 41 Taweewongse Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Patong
#12 Luxury Hotel in Patong
#12 Spa Hotel in Patong
#32 Romantic Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Impiana Resort Patong Phuket 4*
Number of rooms: 71
Official Description (provided by the hotel):
One of only 3 hotels really on the beach, the Impiana Resort Patong is a boutique resort catering to your every whim and fancy. Offering the best of beach and convenience, it’s located in the heart of Patong with many restaurants, bars and nightlife options within walking distance, including the famous Bangla Road only a 5 minute walk. The rooms and suites offer a tranquil ambiance inspired by local architecture; The beachfront pool is the closest pool to the beach at only 3 m distance. With friendly, proactive and professional staff we are eager to make you feel at home. 4 restaurants and bars and Swasana Spa are open daily to in-house and outside guests. ... more   less 
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Also Known As:
Impiana Resort Patong Phuket Hotel Patong
Impiana Phuket Cabana Patong

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