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“First & not the last”

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Horizon Patong Beach Resort & Spa
Ranked #39 of 322 Hotels in Patong
Melbourne, Australia
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“First & not the last”
Reviewed 26 June 2014

This Resort was not what we were expecting, we really, really, were blown away by the experience, as first time travellers to Thailand, our heartfelt thanks goes to the staff, our rooms done every day, (Big thanks xx), Breakfast superb, Table waiting staff couldn't have done enough to make sure we were happy, Chef's,,, well done,keep up such an awesome job,,,,,,,, someone criticised them for no BAKED BEENS, hello,go home,,,,,,
Having had such a wonderful breakfast their was no need for lunch, we dined at the other restaurant on site, and that also was very good, we went for a drink at JIMMYS BAR, disappointing, get rid of the pool tables and put in some comfortable furniture, was going to watch sports on tv, not for two hours on a high chair, thanks,,,,,,,,,
Swimming pool great, especially the swim up bar,,,,,,,,,, however continue reading,,,,,,

Downside>>>>>>>>
> children unsupervised, at the pool, not good
>parents not around , not good
>2 hours AND MORE,,,,,, not good

BAR STAFF had to cope with BRATS.......NOT GOOD (AND NOT THEIR JOB)

I would recommend this place without hesitation, especially in the off season, as thats when we went, thanks to everyone for making our stay SO ENJOYABLE.
John and Barbara Martin xxxxxxxxxx

Room Tip: we stayed in a room by the pool, however, music from bar a bit loud, but finished at 7pm.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank huiabird1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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843 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (242)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
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English first
Melbourne, Australia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2014 via mobile

From the minute we stepped into reception(late at night)till the minute we left the resort,the staff here were excellent,very attentive!this was our first time at the resort,won't be our last!! Clean,comfortable and close to everything!!

Stayed June 2014, travelled with friends
Helpful?
1 Thank wannatravel11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2014 via mobile

First time we had stayed here . We will be back next time in Thailand. A bag of mixed reviews on TripAdvisor but our stay was the best we have ever had. Started with a great welcome with drinks and then show en to our room. The room was spacious and spotless with the porter showing us everything we needed to know . in the morning off to breakfast with smiles and good morning from all staff. Half way through the breakfast the manger approached all tables and asked how where the rooms and food,this happened every morning,this doesn't even happen in a 5 stars in Australia . the tour desk was a great help and we used them for every trip as their prices where better than bartering. From the manger down to the porter they all made us feel special and apart of their Thailand family. Australian hospitality hotels can learn a lot from this resort. Again thank you so much for having mel and I at your resort,it was a pleasure.
Regards Wayne and Melissa.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CCGOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 June 2014

Perfect Location, away from Bangla Rd, butclose enough to walk down and visit the Nightlife

Entrance is from back and front, Rooms are good size, clean, cleaned everyday, Good Breakfast everyday, lots of variety of foods, service was top, Speak good english at the reception which is helpful have stayed her 8 times, price is very good

Room Tip: Deluxe right next tothe pool
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jobro157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 June 2014 via mobile

First, my husband refused checkin bc they claim his name not on booking. A friend was with him and was told she's not even allowed up to the room because her name was not on the booking. Security later was called to keep her from re-entering the room and told they will call the police if she even steps on the property and that she must leave IMMEDIATELY. She wasn't even allowed to retrieve her bag from the room.
So if you plan to ever have a visitor (family, friend or otherwise) that's not on your booking, think twice before booking this hotel. They claim it was hotel policy yet refused to show me any written policy stating such things when I arrived 2 days later

Stayed June 2014, travelled with friends
Helpful?
Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2014 via mobile

Prime location value for money, 2 adults 1 couple & myself daughter 21years old rollaway bed.
Beds were hard but they have extra foam to make soft if wanted, same as pillows and they will spray room daily for mosquitoes if you ask. Breakfast good variety also had cream for pancakes unlike Sheraton 5 star hotel. Staff great English, Kar-ran waiter was great at breakfast.
Nice pool with bar, kiddy pool. Playground, expensive spa, fitness room, games room.

Stayed June 2014, travelled with family
Helpful?
2 Thank Dior W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 June 2014 via mobile

We spent 5 nights here at the horizon. We arrived late at night around 11pm we got shown our family room which was located on the right as you walk in. We asked to move straight away as right out side our room was a extremely noisy generator, you could here it in the room. We went to ask to move rooms and after a long conversation/argument we got moved to the other side which was much quieter. The rooms was a good size and clean and the shower was hot and powerful. The pool was nice with the pool bar, but there isn't many sun beds and it looks nothing like the pictures.
The lady was very nice at the pool bar, always checking if you wanted drinks and having a laugh with us. The breakfast was good a big buffet with a lot of choice which was also halal. The only bad point I have here is one of the people we were with got one t-shirt and expensive flip flops ruined by some sort of bleach or pool disinfectant. The staff we told at the reception were very dismissive that it wasn't there fault and were not very helpful with the situation, this angered me as we had spent a lot of money at this hotel and they were very rude to us on the last day when this happend. It completely ruined his clothes so be aware when around the pool

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kieran_elise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Horizon Patong Beach Resort & Spa

Property: Horizon Patong Beach Resort & Spa
Address: 64 / 39 Thaweewong Road, Soi Kep Sap, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Top resorts Hotel in Patong
#24 Spa Hotel in Patong
#30 Romantic Hotel in Patong
#43 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Horizon Patong Beach Resort & Spa 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located just across the road from Phuket's finest west-coast beach, Horizon Patong Beach Resort & Spa offers two swimming pools with a baby pool, kid's club, fitness centre, internet and games room, massage corner, reading area, 24 hour room service, sports bar with pool table, coffee shop, Italian restaurant and restaurant serving Thai, continental and the best Indian food on the Island. ... more   less 
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Also Known As:
Horizon Patong Beach Hotel Patong
Horizon Patong Beach Resort And Spa
Horizon Patong Beach Resort & Spa Phuket

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