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“Amazing Villa - Comfortable & Clean” 4 of 5 bubbles
Review of Club Bamboo Boutique Resort and Spa

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Club Bamboo Boutique Resort and Spa
Ranked #158 of 319 Hotels in Patong
Mumbai (Bombay), India
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazing Villa - Comfortable & Clean”
4 of 5 bubbles Reviewed 12 June 2014

The villa is amazing and suitable for 5 people. It has a private swimming pool. It is very spacious and worth the rent. The rooms could have been a little bigger but I am not complaining. The bathrooms are big. The stay was great.

Room Tip: You should either book deluxe bunglow or Villa.
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dearchintu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this review, 13 June 2014
Dear Sir and Madam

Thank you very much for your wonderful review to Club Bamboo Boutique Resort and Spa.

I am delighted to hear that you had a very positive experience at our resort and specially to hear about your comment about private pool villa
Your comments will be shared with all the team

Should you plan to visit us again, Please allow us arrange the booking for you ,Some special offers are available for our returning guests
You may contact us at info@clubbamboo.com
Kind regards
Club Bamboo Boutique Resort and Spa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

513 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Manchester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

Stayed at club bamboo from the 1st - 7th of june.
The staff at the hotel are so helpful, they will literally do anything to help you and are always really welcoming and friendly.
Don't understand why there has been so much criticism on here, we stayed in the pent house suite and it was pretty absolutely fine. If not better than fine considering the price was £11 a night!! I would say you get more than you pay for.
The hotel offers a free bus which goes down to patong at 12, 4 and 7.. which was really helpful. Just paid for a tut tut back which is only 200bhat, which is nothing.
One thing I would say is that sometimes the water was a funny colour.. only on occasion and wouldn't stop me from going back again.
The supervisor Aoy was amazing as well, beyond helpful! Even brought my boyfriend a birthday cake on his birthday and helped us sort out some amazing day trips at disscounted prices!! For the price you pay this hotel is a absolute gem, if I was to return to patong I would definitely stay again and recommend to
Anyone I knew who was going.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hpopcon123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this review, 10 June 2014
Dear Sir and Madam

Thanks for the nice review. It was a pleasure as ever having you stay with us again. Your comment regarding our staff will be well received by them. We like all our staff to see the all the reviews as it a good motivator and lets them know how good or bad the guests perceive their performance.
Regarding water color effect from rain during back wash water
However has been fixed

Should you plan to visit us again, Please allow us arrange the booking for you ,Some special offers are available for our returning guests
You may contact us at info@clubbamboo.com
Kind regards
Club Bamboo Boutique Resort and Spa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

I am quite a traveller but usually don't review hotels. I visited Thailand last week and stayed at Club Bamboo in Phuket. This resort is so amazing that I just had to write about it! It is calm, beautiful, value for money. Their staff is courteous, the restaurant/cafe food is delicious, their housekeeping is flawless, spa is to die for. I totally recommend this to anyone who ever visits Patong/ Phuket!

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SakshiGambhir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this review, 1 June 2014
Dear Sir and Madam
Thank you very much for such wonderful review of our property.

It is a pleasure to hear you had a fantastic time, especially on this very particular occasion. I will take this opportunity to thank the entire team on your behalf, especially the service and kitchen teams at the restaurant,

We thank you once again for choosing Club Bamboo Boutique Resort and Spa
Should you plan to visit us again, Please allow us arrange the booking for you ,Some special offers are available for our returning guests
You may contact us at info@clubbamboo.com
Kind regards
Club Bamboo Boutique Resort and Spa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 31 May 2014 via mobile

After reading the reviews I thought it can't be that bad. All the bad reviews are correct. I don't know where to start with my review. One good thing is the staff they are always helpful and pleasant. The management replies are always positive but things will not changed at this hotel for some time.

Stayed May 2014, travelled with family
Helpful?
Thank Walter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this review, 1 June 2014
Dear Sir and Madam
Greetings from Club Bamboo Boutique Resort and Spa
thank you for your wonderful feedback. We are delighted to note that you liked the friendly staff, and helpful
However Hotel have plan to renovate our property for more impress
All comment very important to develop
Should you plan to visit us again, Please allow us arrange the booking for you ,Some special offers are available for our returning guests
You may contact us at info@clubbamboo.com
Kind regards
Club Bamboo Boutique Resort and Spa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Patong hotels

New Delhi, India
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

The price that we paid per room for four nights through a travel website were simply unbelievable. When booking it online, we assumed that the pictures would be misleading and the place wouldn't be anything worth mentioning and actually intended on spending no time in the hotel other than to sleep. We were pleasantly surprised when we got there. The rooms are basic and simple but spotlessly clean. The bathroom was basic but clean and functional too. The safe worked and the tiny step out balcony overlooked the pool which too was far far nicer than we thought it would be . The mini bar in the room was well appointed and surprisingly and delightfully inexpensive as was the cafe/restaurant which did some pretty good food as well.
The hotel is a 15 min walk from the main Patong beach/touristy area which is great because its close enough to walk and far enough to not be bothered by the noise and hustle bustle of the area.
The hotel reception was great when we needed some help to book a quick trip to koh phi-phi and maya bay etc and set us up with an inexpensive and efficient tour company for the trip which was great. The staff was very friendly and helpful throughout our trip and that just added to surprising delight of the place.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kartik86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this review, 28 May 2014
Thank you very much for your positive feedback. It was a pleasure to read how much you enjoyed your stay at Club Bamboo Boutique Resort and spa
I have shared your feedback accordingly,
Should you plan to visit us again, Please allow us arrange the booking for you ,Some special offers are available for our returning guests
You may contact us at info@clubbamboo.com
Kind regards
Club Bamboo Boutique Resort and Spa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trang, Thailand
1 review
5 of 5 bubbles Reviewed 24 May 2014

Great hotel for the price bracket. Room was appropriately appointed and clean enough.The hotel is beautiful and lovely. Care looks like everything is good and more places. Swimming pool was very clean.Is a good place to relax.

Room Tip: Below room Silent.
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jame2557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this review, 25 May 2014
Dear Sir and Madam
Greeting from Club Bamboo Boutique Resort and spa
we appreciated for being our loyalty customer. It is our most pleasure to read the positive comment from you on Tripadvisor. I am confident your positive feed back will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and looking forward to welcome
Club Bamboo Boutique Resort and Spa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 22 May 2014 via mobile

I booked the 2-bedroom Ananthara Villa with private pool for the 9th to 11th April 2014 after seeing its spectacular view in the Asiarooms.com.

Prior to arrival, I emailed them for airport transfers, enquiries for halal food and early check-in. When they replied on the airport transfers however, they did not answer my enquiries. Strange but i did not think much of it.

When my parent in laws, wife, daughter and myself arrived at the resort, I realised that many guests were waiting at least two hours to check in & they have pork in their menus. Bingo!

So we waited almost two hours like any guests but one by one the guests asks the reception whether they could leave theirs bags & belongings at the resort lobby and go for lunch outside. We did the same as my 19 mth old daugther is getting restless. After we came back from lunch a few hours later, the room is still not ready yet!

Finally they were ready to check in us and we were being herded to a truck that brought us to our villa. When we arrived at the villa entrance, the area was full of spider webs as if it was not occupied for some time.

This was when the unpleasant experience began. As we entered, I expected to see the villa amidst green hills. I was horrified beyond belief to find a dozen construction men from what seem a newly erected construction beams staring back at us! Not only that, the whole villa is literally broken. Broken tiles in the swimming pool and lightings, the walkway, the wooden outdoor chairs,

The tiles in the swimming pool and lightings, the walkway and the wooden outdoor chairs were in deplorable state. The patio was partially flooded with stagnant water. The lawn,bushes & trees was unkept. Dead leaves all over. And they even dump pail, water hoses, pain brushes etc behind walls on the villa rooms!

The interior of the villa smelt like burning wood. Many of its walls had cracks probably from nearby construction. The decaying wooden sliding doors to the interior is a serious security concern. Some of the parquet floorings was dangerously protruding out. The telephone was unusable and we we given cellphone in case we needed anything. The TV channels werent set properly. Too many hugebuddha paintings & statues in every corners causing stress & trauma to my daughter. Finally, the last straw before we decided to call them to change to other rooms: the aircon in the two rooms is NOT working! The temp was registering 35 deg celcious. Believe you me.

Even we got two rooms for the price we paid for the villa, service was at best satisfactory. The place was in dire need of an overhaul. The hotel was quite a distance from the beach. Not family friendly. Staff were ok but need basic spoken English skills. Not to mention the two hours power trip on the last of our stay. Bad omen!

It was my first time in Phuket, my first time tagging along my in laws and first time getting a villa. It was a devasting experince personally because all the hotels we booked were mostly fantastic and worth coming back.

Word of caution: Stay away from booking the villa. Find another hotel totally.

Stayed April 2014, travelled with family
Helpful?
2 Thank teffyfy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bamboo B, Guest Relations Manager at Club Bamboo Boutique Resort and Spa, responded to this review, 23 May 2014
Thank you for your detailed feedback. I am truly sorry to learn that your experience at the Resort failed your expectations
We're sorry to learn that you did not like the food, particularly in our menu
However we do for international food should included pork ,cause if not eat pork can request chicken instead
All request in booking subject available ,standard check in time at 14.00 PM
All Comment very important to hotel for improvement in future
Hotel have plan renovate all at villa soon
Cause construction next door not belong to hotel we can not control
All Mention for staff ,hotel training staff English skill and service mind for more satisfied

Kind regards
Club Bamboo Boutique Resort and Spa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Bamboo Boutique Resort and Spa

Property: Club Bamboo Boutique Resort and Spa
Address: Nanai Road 247/1-8 | Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#31 Top resorts Hotel in Patong
#47 On the Beach Hotel in Patong
#57 Spa Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Club Bamboo Boutique Resort and Spa 3*
Number of rooms: 47
Official Description (provided by the hotel):
Club Bamboo is a small boutique resort located in the best part of Phuket, Patong Beach. Situated in a jungle garden, on a foothill overlooking Patong Bay, this resort offers the chance to be close to the most lively night life and, at the same time, welcomes you in its quiet oasis of exotic green for an intimate relaxation. At night you can dine at the poolside restaurant and enjoy the fine traditional Thai cuisine hearing crickets and looking at the stars. ... more   less 
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Also Known As:
Club Bamboo Boutique Hotel Patong
Hotel Bamboo Boutique
Resort Bamboo Boutique
Club Bamboo Boutique Resort And Spa Phuket/Patong

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