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“Our Short HolidayMoon”

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Andaman Embrace Patong
Ranked #102 of 329 Hotels in Patong
Reviewed 30 May 2013

We paid only MYR200 for our room for 3 nights on our short HolidayMoon getaway in Phuket. We would come again with our kids next time. Beautiful Swimming pool. 3 minutes walk to the the Famous Patong Beach. 5 minutes to our Tailor,10 minutes to JunkCeylon malls and 15 minutes to Hard Rock Cafe. The best part is we can rest and I can also keep myself updated with the rest of the world with free broadband wifi in the room. Just in case for room #204, the login is :: 204 and the password is :: VEHI. Thanks. Enjoy the trip!!

Room Tip: Most Rooms on the 2nd floor have balconies overseeing the great pool
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  • Stayed: May 2013, travelled as a couple
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3  Thank Myfaiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adison S, General Manager at Andaman Embrace Patong, responded to this reviewResponded 31 May 2013

Dear both,

Thank you for your great review. We are very happy to learn that you enjoyed our great location on the northern beach of Patong. It is indeed more peaceful than the southern part but you have everything you need just around the corner.

Our WI-FI is at complimentary for every guest room and we are trying our best to make sure the internet speed is up to your standard. Wireless router is available on request for room with weak WI-FI signal as well!!

Thanks again for your comments, I am very proud receiving feedback such as yours.

Looking forward to welcome you again in the near future.

Best regards,

Adison S.

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Reviewed 29 May 2013

This was formely known as Club Andaman Beach Resort. It is situated at the top end of the busy shopping strip. Just a beautiful stroll away from the hustle and bustle. We stayed here in September , the buffet breakfasts were amazing. It had everything you could think of, and catered for all nationalities. The resort is situated amogst beautiful landscaped gardens and two swimming pools. The staff always greeted us with a friendly smile. I would definately stay here again, location is great and breakfast great.

  • Stayed: September 2012, travelled with family
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2  Thank dpo-13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adison S, General Manager at Andaman Embrace Patong, responded to this reviewResponded 31 May 2013

Thank you for taking the time to write such a great review of our Andaman Embrace Resort & Spa. We are thrilled that you enjoyed our breakfast variety. We are trying to have everything for everyone: Egg station, Asian breakfast, potato fried, sausages, crispy bacon, salad, fruits, Cold cuts, Toast , pastry and more. After all breakfast is the most important meal of the day!!

Thank you again for your very kind and positive comments – I will definitely share this feedback with my team to ensure we continue delivering the warm hospitality smile.

Best regards,
Adison S.

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Reviewed 19 May 2013

I purchased a voucher from Groupon and due to some bad planning on my part ended up staying after the dates.The hotel whacked on 1000 Bahts penalty for this/per night/per room.I actually talked them down to half of this penalty.I was a little cross with this place before I arrived but I was pleasantly surprised by the hotel.It was still a cheap stay with the penalty.The room was quite spacious-on the 2nd floor.Word of warning-take care on the wet marble bathroom tiles they are very very slippery but this is not the only hotel to make this mistake.The pool area was lovely-we swam every day in it and the breakfast was suprising good for a cheaper hotel-great range and even an omelette bar-varied daily too.Position was fabulous and everything in Patong walking distance.It was in a quiet area but very handy.I enjoyed my stay here and it is good value for a cheaper hotel.

  • Stayed: March 2013, travelled with family
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2  Thank nelsonfamily6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adison S, General Manager at Andaman Embrace Patong, responded to this reviewResponded 22 May 2013

Dear NelsonFamily6,

Thank you for your recent stay and leaving us with your great feedback. It’s definitely encouraging us to carry on our standard of services along with continual improvement.

Please let us know when you are making your way back to Patong and we look forward to have you with again.

Best regards,
Adison S.

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Reviewed 15 May 2013

Wow... That is the first word that I can use to express my stay.
From arrival to departure, everything was perfect!!!
Pick up at the airport was extremely professional, courteous and friendly. He showed us everything around Phuket town and explained a lot about the local culture.
Upon arriving at the Hotel, we were given cold towels, welcome drink and a very nice lady by the name of Fun assisted us, along with the Front Office Manager, to check-in.
On a side note, I must say that Fun is the epitome of hospitality, assisting us in every aspect possible of our stay, going out of her way to be of service, and always with a smile.
Ton, at the swimming pool bar, is also great, very good with drinks and always smiling, also going out of his way to put music we liked and having our drinks ready as soon as he saw us walking towards the pool.
Reception staff were also great. there was not one single time that they did not smile at us when we were merely walking by the lobby.
Breakfast, oh my God, breakfast, that was simply awesome!!! The hours are accommodating for holiday people, and the food is great, wide variety to suit Europeans, Asians, Latin Americans, everybody… We loved it!
As we were walking by, the Managing Director went out of her way, approached us and inquired about our stay. That is when we realized why the staff is the way they are. She is extremely friendly, and very concerned about how guests are enjoying their stay at her Resort. I guess a great leader’s attitude reflects on her followers.
Location is unbeatable, 3 minutes walk from the beach, 7 minutes walk from Bangla Road, but nonetheless, it sits on a quieter street, which means rooms are quiet. Simply perfect!
We will absolutely be back, and so will all of our friends!!!
Thank you Fun, Ton, Salisa and the entire team at the Andaman Embrace for a lovely holiday and for looking after us so well!!!

  • Stayed: April 2013, travelled as a couple
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2  Thank LuizPrebianca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adison S, General Manager at Andaman Embrace Patong, responded to this reviewResponded 22 May 2013

Dear Mr. Luiz,

Thank you very much for your valuable time and posting your charming review of your stay at our resort.

We were more than happy to be at your service and are proud to have enjoyed your company.

It is such a pleasure to know when guests have taken advantage of different aspects of our resort. We love ensuring that everyone have special memories to take home with them and know that every little extra touch makes a difference.

We hope to see you again soon!

Warm regards,
Adison S.

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Reviewed 11 May 2013 via mobile

Our party of 5 adults & 1 toddler arrived a little earlier ahead of check in time and naturally, had to wait for available rooms as house keeping was in the process of tidying after previous guests. Checking in took about 10 minutes as we had prepaid our stay.

While waiting for an available room we decided to have lunch at the in-house Twigs Restaurant. It was deserted when we were there, about 12:30pm and tables were not yet set. Perhaps lunch traffic is slow, given the many dining options available around town. We were just a little taken aback by one female wait staff's lack of warmth and a slightly grumpy demeanor when we eventually managed to get her attention in the empty dining hall so we could get a comfortable seating arrangement. In consolation, another wait staff who took our orders naturally exuded the well known charm & hospitality of the Thai people. On another note, the buffet breakfast was adequate and varied.

Rooms were spacious and clean. There's a minor issue experienced when using the shower in the bathtub - water inevitably splashes and travels around the rim of the tub, eventually flowing down the sides and wetting the floor. The bathroom mat alone couldn't hold all the water and we felt bad for house keeping as we had to use the hand towels under our feet too.

The pool is nice and with different depths for everyone.

The location is a plus - 5 minutes to seafood dinner hawkers, massage centres, laundry drop-off counters, convenience stores, and just a little under 10 minutes stroll to the beach, if you're not waylaid by the gelato stall along the way. It's just a little under 15 minutes walk to Bang La and Jung Ceylon Mall.

The Concierge and the young lady (can't recall her name) handling the tour counter stood out the most during our stay here. I would like to commend them for their warmth, attentiveness and especially to the lady, our appreciation for assistance rendered in arranging golf rounds for my two gentlemen on short notice. These two persons displayed communication and English language skills above average compared to the staff handling Front Desk and the Restaurant; which sometimes caused minor miscommunication and breakdown.

  • Stayed: May 2013
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Thank Chel78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adison S, General Manager at Andaman Embrace Patong, responded to this reviewResponded 13 May 2013

Dear Chel78,

Your informative comments are truly of good value. We do apologize for disappointing your lunch experience with such a poor welcome by our services attendant. We shall seriously keep on improvement particularly for our staff etiquette and attentiveness. In the meantime, we thank for your compliments on the positive services of our young lady at the Concierge. Her name is ‘Fun’. Please rest assured that we shall encourage her as one of our qualified staff to maintain good standard of services in pursuit of excellence.
Best regards,

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Reviewed 1 May 2013

I just love this hotel, mostly because of its hotel room amenities and have a really big room. I just stayed for 1 person just because it was last minutes holiday. Room is overlooking the swimming pool and slight view of the Patong beach. Really enjoyed the sun set from the balcony.
The only thing I have to mentioned is the reception did not refund my deposit upon my checkout until am back in Singapore and luckily my friend were still there to collect on behalf. It was sorted out quickly by the Front office team. Kudos! But, perhaps they could be more attentive on this matter.

Anyway, looking forward to stay at this resort very soon. Thank you.

  • Stayed: March 2013, travelled solo
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2  Thank Auermann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adison S, General Manager at Andaman Embrace Patong, responded to this reviewResponded 3 May 2013

Auermann, Thank you very much for your valued comments and recommendation and please accept our sincere apology for such inefficient checkout process. We’ll try our best to improve our standard of services and we do wish to welcome you back in the near future.

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Reviewed 16 April 2013

The best part about the property was its location. It is just a minutes walk from the beach. And then just another couple of minutes from the main drag where you can pick a different place to eat your lunch and dinner every single day.The hotel itself is clean and well kept. Breakfast served at the Twigs Restaurant was wonderful and the variety and freshness of the spread made me look forward to it every morning. The ambience was super as this restaurant had no walls on three sides. This place is very child friendly so it's really great for families. There is a small kids club and the pool has 3-4 sections for every age and profiency of swimmers. I will definitely be returning.

  • Stayed: December 2012, travelled with family
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1  Thank Maheen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adison S, General Manager at Andaman Embrace Patong, responded to this reviewResponded 18 April 2013

We would like to express our sincere appreciation to your recent visit as well as all good advices on our services. We’re all here looking forward to welcoming you and your family for the next possible visit.

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Additional Information about Andaman Embrace Patong

Address: 2 Had Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Top resorts Hotel in Patong
#31 On the Beach Hotel in Patong
#47 Spa Hotel in Patong
#52 Luxury Hotel in Patong
Price Range: £25 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaman Embrace Patong 5*
Number of rooms: 222
Official Description (provided by the hotel):
Ideally located just a few minutes' stroll from the famous white sandy Patong beach, Andaman Embrace Resort & Spa reflects Phuket's very own Sino-Portuguese contemporary charm with 222 stylish guestrooms including the thatched roof bungalows in a lush peaceful ambiance yet convenient walking distance to shopping and entertainment areas. A stunning pool with a swim-up bar and the in-house Spa & Massage are an indulgence in pure leisure - a perfect place to relax and unwind. ... more   less 
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Also Known As:
Andaman Embrace Resort And Spa
Andaman Embrace Hotel Patong
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Patong Phuket

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