Stayed for 4 nights.
Breakfast was good
Rooms were weird but ok I guess.
Some of the workers werent welcoming.
Why am I writing this review?
Checking out at 630am in the morning I was told that 100baht will be deducted from our bond because something was used or consumed from the mini bar. This was a bottled mineral water which apparently was "open". Me n my.mate confirmed that we did not touch anything from the mini bar and only drank the complimentary water which looked completely different to the water u had to pay for.
I told them in all honesty that we did not touch or open any of the bottled water but they coudlnt care lesss to this and only wanted us to pay for it. I was initiallyy speaking to an employee and then the manager who was worse.
For Christ's sake, I wouldn't open a drink and not drink it. Nor would me best mate. And no we didn't get drunk and unintentionally open a bottled water without drinking it
Yes our room was a bit messy with plastic bags on the floor and water spills in the toilet but I dont think we deserved to be cheated.
I am.100% sure we both did not take anything from the mini bar.
We had just come back from vietnam and had 3 diff3rent hotels. No dramas then until today.
Even though its only 100baht. One bad customer service overrides 10 greatcustomer services, especially from the manager.
Email will be sent to this hotel in regards to the above but I just wanted you readers to know what I've experienced here. Thanks
Definitely not coming back to this hotel next year with me mates
- Official Description (provided by the hotel):
- Situated right in the heart of charming Patong Beach, West Coast of Phuket Island, Thailand The first hotel on the fabulous 3 km. Long sparkling powdery Patong Beach, bordered by the emerald Andaman Sea, Patong Beach Hotel is proud to present excellent service, intimate privacy and charming decor, a distinct land of east and west. Perfectly in its natural setting you will be delighted with the unique elegance of this place ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, Agoda and TravelUp so you can book your Patong Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Nh Hotels Patong
- Nh Hotel Patong
- Patong Beach Phuket
- Patong Beach Hotel Phuket