I would definitely stay at this hotel again and hope to sooner rather than later. I booked a discounted special that included breakfast. I’ve stayed at other hotels where I was treated like a “discount customer”. But here I was not. When I got to the hotel, I was bumped up to the next level room, and to say it was generously sized is quite a bit of an understatement—especially in Asia where space tends to be condensed quite a bit from what most Westerners are accustomed. I was one person and had a king bed and a daybed. The room was fabulous, had a pool view, and a huge balcony with two comfy chairs in which I spent quite a bit of time lounging. There was also a large flat screen television, a vanity, a full sized dresser, a desk, and a bathtub. The bathroom did have the open design that’s kind of characteristic of hotels in Thailand, but it also had shutters that could close it off somewhat. Still, for a family or anyone who prefers privacy in the bathroom, it might not be the most desirable arrangement. But, like I said, it’s pretty standard of Thai hotels, so I guess a similar arrangement could be expected at most hotels in the area. I love really firm beds, so I was elated by the bed. But those who prefer softer sleeping surfaces may find it a bit too firm. The mini bar is included in the price of every room. It’s really nothing to write home about—a few soft drinks, a beer or two, some chips, and Oreos--but it makes for great refreshments to toss into your beach bag.
I’ve stayed in a lot of hotels with paper thin walls, but the walls absorb quite a bit of noise in this hotel. I heard nothing of either of the rooms next to me. I could occasionally hear housekeeping carts rolling down the hallway outside my room, primarily when I had my television off. I was pleasantly surprised to find that even though my room was next to the elevator, I heard no noise from that. I’ve stayed in rooms next to elevators in other hotels in which I’ve suffered sleepless nights from the constant noise of the dings and people shuffling on and off. But I heard nothing here. I must say that noise from the pool does carry somewhat when you’re sitting out on the balcony, so if you’re wanting peace and quiet while sitting outside, you might not get it. But when I was in my room with my patio doors shut, I couldn’t hear anything from the pool area. With this hotel positioned at the intersection of two busy roads, I expected to hear a lot more traffic than I did. Perhaps it’s because my room was more toward the back of the hotel or maybe the courtyard style of the pool area blocks the noise from the street, but I heard very little reminiscent of traffic when sitting outside. Late at night, music sometimes carried from the local outdoor bars, but not to levels that I found intrusive. I’ve read other reviews complaining of mosquitoes. I don’t know if I just wasn’t there during mosquito season or if mosquitoes don’t like me, but I encountered none.
The location of this hotel couldn’t be better. It’s right in the middle of everything. If it takes you a full minute to walk to the beach, it’s only because you have to wait to cross the main road due to traffic. Otherwise, it’s a straight walk, probably not more than a few hundred feet. The breakfast buffet is more than adequate, although go early if you don’t like crowds. The restaurant is also partially outdoors and if it rains, as it did during my stay, it can get kind of wet. The food is protected, but skipping over puddles on a wooden floor and getting dripped on as you pass through archways can somewhat ruin the ambiance of an otherwise beautiful restaurant.
I thought the beach bag with the towels the hotel supplied was a nice touch and the toiletries are not in tiny bottles but fair sized containers. I loved the shampoo so much that if it wasn’t for the 3 ounce/100 ml liquids rule that the airlines have these days, I would have taken it with me when I left. I also enjoyed the bathrobe and slippers, although those are pretty standard fair at most nicer hotels.
I found the staff to be a little inconsistent. Some of them can seem a bit aloof, but I’m convinced that this is due more to difficulties with language barriers than any real intent to be inattentive, as those staff members who spoke English somewhat fluently were more than friendly and helpful. The spa prices are very good as far as spas attached to resorts go. If you’re willing to take a short walk and don’t mind sacrificing atmosphere for value, you can get services that are just as good for about half the price at several places along the main strip. But if convenience and mood are important to you, you could certainly utilize the Burasari spa services without feeling guilty about what you’re doing to your bank account balance. A half day of first rate services there costs approximately $125 U.S., which is expensive for Thailand but a bargain to anyone used to paying spa prices in the States. Three hours of services for less than $100 U.S. feels like a steal.
I have only one minor complaint about this hotel and it is a very minor one. I found the placement of the outlets in the room a bit inconvenient. There was one next to the desk in my room, which made sense and was perfect for plugging in my laptop. However, there was a vanity on the other side of the room that I would have loved to have used, but there wasn’t an outlet in sight to plug in my curling iron nor was there was there one in the bathroom. So I had to plug the curling iron in by the desk, which is on the opposite side of the room from any of the mirrors. Like I said, minor and definitely not a deal breaker but a tad frustrating, nonetheless.
- Official Description (provided by the hotel):
- A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more less
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- Also Known As:
- Burasari Patong Hotel
- Burasari Hotel Patong
- Burasari Phuket
- Burasari Resort Phuket/Patong