We have just returned from our second stay at this hotel, both stays were in Elite Pool access rooms.
This time, the rooms seemed particularly dated (furniture and bathroom tiling really need an upgrade).
The location is still fantastic. A 7/11 next door, cheap laundry only a few doors away, OTOP markets and beach just a quick walk away. Plenty of restaurants close by.
Most staff are friendly and competent. The signature massage at the spa (included in a special booking deal) was very good.
The pool access rooms are hugely convenient, and housekeeping are generous with pool towels. The free mini bar was good. Breakfast had a good selection.
And now for the cons....
Apart from being dated, my parents were not given the bottle of wine that was included as part of their package, we just could not be bothered to pursue this. Tea and coffee are no longer served at breakfast - there is now a machine for this, however the tea tasted like coffee. The mosquitoes are really bad, and seem to be worse than our last visit. We bought bug spray for the room and survived only by being coated in repellent. We could not leave the door open in the room. We had a late flight home, and I could not book a late checkout, or book an extra night directly through the hotel due to the hotel being "fully booked". I was able to book one online albeit for a different room category though. Once I did this, I was able to magically stay in my elite pool access room - go figure. The wifi, whilst freely available, and useful for browsing, could not cope with the uploading of a simple photo onto facebook or Instagram.
We noticed quite a few people using the pool and sun beds (and wifi) that were not guests of the hotel. This was never queried by staff.
Overall, it was a good stay and still worthy of a very good rating, but no longer excellent. The pros certainly outweigh the cons. Is worth noting that some of the cheaper rooms have a view over rooftops or walls.
Whilst I had booked 2 elite pool access rooms, on check in, only 1 was available. My parents were "upgraded" to the Glam Splash Mood Collection room. Make no mistake, the room is nice and large. But, it is very, very, very dark even in the middle of the day. The pool area is also dark, a light is needed to read by the pool and has an even bigger mosquito issue than where our room was. I would not ever choose to stay in this room over an elite pool access room for this reason.
Would I stay again? Maybe....
- Official Description (provided by the hotel):
- A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more less
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- Also Known As:
- Burasari Patong Hotel
- Burasari Hotel Patong
- Burasari Phuket
- Burasari Resort Phuket/Patong