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“Modern n luxurious”
Review of Burasari Resort

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Burasari Resort
Ranked #10 of 321 Hotels in Patong
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Modern n luxurious”
Reviewed 10 December 2013

We stayed in Patong for the third leg of our trip for 2 nights. My husband had booked the premium pool access room as it looked wow in the pics n had a free mini bar so we decided to indulge ! the room was great, modern n classy furniture with a private mini courtyard that had a couch and steps leading to the pool. It was quite nice. Our mini bar was loaded with softdrinks, oreo cookies and beer! However, since the moment we checked in, we realised that neither the receptionists nor the housekeeping staff were comfortable interacting in English and they hardly could understand a word of what we said. We had stayed in 3 star properties in Kata and phi-phi but did not face language barrier at all, so it was hardly expected from a 4 star property located right in the center of the tourist hub. But they could not undertsand simple words like tea or shuttle service etc. At one point, there was a small snail in our room and it was quite a struggle for me to explain on the phone that there is an insect in our room that we want removed. Help ultimately came in with a blank face and laughed when she saw that i was referring to a snail which she picked up and left. Apart from that, no other issues with the services at all. The property has a cutesy yet luxurious feel with lots of trees and plants planted around the pool. The breakfast layout was huge with lots of veg options which was a pleasant change. Also, the location is just wonderful as it is hardly 2 mins from the beach and the market area, road to jungleceylon n bangla soi is just a 5 min walk. At the same time, once inside the resort, you dont fel ur in a party place and the feel is cosy and personal. my husband loved loved loved the outlay of the resort and we especially took time out from our shopping n beach activities to come back and spend time in the pool or the couch overlooking the pool. It was great to unwind here and though Patong as a place did not live upto our expectations as our kata and phi-phi experiences were way better, however our stay here was quite worthwhile !

Room Tip: The pool access room if ur looking for luxury n indulgence !
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saakshi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 December 2013

me& my wife stayed for 6 days in our honeymoon trip. we get free upgrade to elite pool access.excellent location and you feel like home. amazing quite hotel i didn't want to leave it. room was nice, clean but over used i think it's time for renovation. breakfast was limited for Muslims. staff was wonderful helpful and especial thanks to my friend wat in reception.. over all we enjoyed our stay & i recommended it without hesitation

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayman K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 December 2013

Stayed here for 2 nights in November with my boyfriend. We liked this hotel because it is a 5 minute walk to the beach, close to all of the action but not right in the thick of it, so you can sleep if you choose. I have summarized my opinion of the pros and cons of this hotel below.

PROS
1. Nice well-equipped rooms.
2. Pretty hotel. (Lovely sunbeds on the balconies. Lush pool, although not many lounges, but really who sits at the pool when the beach is just around the corner.)
3. Delicious breakfast buffet. There is so much variety to satisfy all preferences.
4. Good service. All hotel staff were friendly and would do their best to make your stay as enjoyable as possible.

CONS
1. Hotel drinks are a little expensive (by Thailand standards) and the hotel guests are a bit older. Therefore, if you are looking to party but stay in a nice place, this is not the hotel for you!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caitlin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 December 2013

Mum & I came to Thailand for a holiday. Dad found the resort via a virgin airlines booking agent. This place is amazing , a paradise that feels like home. The staff are personable, friendly, and go above and beyond what we expect. We breath a sigh of relief when we walk through the doors. The little parrot that sings daily makes us smile. We have been here nearly 2 weeks. Thankyou to the special team from the cleaners , especially Da, the team in the restaurant like Laura & Koy and many many more. You all made our time so very special, relaxed and totally enjoyable. We hope to be back one day with our families. Thankyou to everyone that has helped us have the very best holiday a mother and daughter could have.

Room Tip: Pool side in elite rooms have a great balcony and view of pool
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  • Stayed December 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rachael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glebe, New South Wales, Australia
1 review
Reviewed 5 December 2013 via mobile

Stayed only one night after 3 weeks of backpacking around the Thai Islands, decided to treat myself on my last night. Amazing, amazing staff were wonderful, had pool access from my room and it was heavenly
I didn't want to leave, wish I could have stayed more than one night, next visit to patong I will be staying here for a few nights definitely. Definitely worth the visit and so close to the beach!

Stayed December 2013, travelled solo
Helpful?
Thank Mikela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alameda, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 December 2013

We had a great 3 night stay at Burasari. Welcome juice and towel was served when we arrived. We stayed in the premier room at the old wing. It was very noisy during the day due to remodeling but it didn’t bother us at all.

One thing I need to complain is their bell boy. During check out I was told from reception that our taxi fee is 500 baht for our transfer to Kata beach. Then when our taxi arrived our bell boy said it cost 600 baht, but I was ok with it. When we sat in the car I saw the taxi driver gave him 100 baht!!!! We totally got scammed by our own hotel staff. We were afraid to say something because we don’t know what will happen to us! We are just 2 females!

Although the hotel is lovely but I will not stay here again. I will definitely go back across the street to Holiday Inn Resort next time.

Overall:
Room: Good
Elevator: Need improvement
House keeping: definitely need improvement (they talk very loud you can hear them from the hallway)
Reception: Excellent
Bell boy/concierge: poor
Breakfast: average
Location: across from the beach
Pool: small
Room: Cute, clean

Room Tip: Ask for the new wing.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alwayzconnected
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 December 2013

Ours was the pool view room which the hotel gave us upon our request. The view was spectacular. However I didn't know that the bathroom doesn't have bathtub, so I was a bit dissapointed. The flooring somehow "sweat" whenever we set the aircon temp higher so must keep it cold always. The pool was nice the ambience is relaxing and romantic at a quiet good location. Only minus point was there were many mosquitos!! better dont stay late at the pool at night..
Walking to patong beach is 3 mins, to Bangla road and local restaurants ~15'. We really enjoyed our stay here.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Huong Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Burasari Resort

Property: Burasari Resort
Address: 18/110 Ruamjai Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Patong
#7 Romantic Hotel in Patong
#7 On the Beach Hotel in Patong
#7 Spa Hotel in Patong
#8 Family Hotel in Patong
#9 Luxury Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Burasari Resort 4*
Number of rooms: 184
Official Description (provided by the hotel):
A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more   less 
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Also Known As:
Burasari Patong Hotel
Burasari Hotel Patong
Burasari Phuket
Burasari Resort Phuket/Patong

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