We stayed in Patong for the third leg of our trip for 2 nights. My husband had booked the premium pool access room as it looked wow in the pics n had a free mini bar so we decided to indulge ! the room was great, modern n classy furniture with a private mini courtyard that had a couch and steps leading to the pool. It was quite nice. Our mini bar was loaded with softdrinks, oreo cookies and beer! However, since the moment we checked in, we realised that neither the receptionists nor the housekeeping staff were comfortable interacting in English and they hardly could understand a word of what we said. We had stayed in 3 star properties in Kata and phi-phi but did not face language barrier at all, so it was hardly expected from a 4 star property located right in the center of the tourist hub. But they could not undertsand simple words like tea or shuttle service etc. At one point, there was a small snail in our room and it was quite a struggle for me to explain on the phone that there is an insect in our room that we want removed. Help ultimately came in with a blank face and laughed when she saw that i was referring to a snail which she picked up and left. Apart from that, no other issues with the services at all. The property has a cutesy yet luxurious feel with lots of trees and plants planted around the pool. The breakfast layout was huge with lots of veg options which was a pleasant change. Also, the location is just wonderful as it is hardly 2 mins from the beach and the market area, road to jungleceylon n bangla soi is just a 5 min walk. At the same time, once inside the resort, you dont fel ur in a party place and the feel is cosy and personal. my husband loved loved loved the outlay of the resort and we especially took time out from our shopping n beach activities to come back and spend time in the pool or the couch overlooking the pool. It was great to unwind here and though Patong as a place did not live upto our expectations as our kata and phi-phi experiences were way better, however our stay here was quite worthwhile !
- Official Description (provided by the hotel):
- A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more less
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- Also Known As:
- Burasari Patong Hotel
- Burasari Hotel Patong
- Burasari Phuket
- Burasari Resort Phuket/Patong