just left Burasari after 6 nights and to be honest i have very mixed feelings about this place . the premise is really beautiful but worn out and needs maintanance .
i had made abooking through booking.com and i had chosen the option to be able to pay cash in the hotel , but when i got there i noticed that one day before my arrival they had charged my card . so dont bother and if you want to stay here go for a prepaid room .
i also had booked an elite room ( which is supposed to be a good one ) , double bed and also sent them an email asking them to confirm my reservation because i was getting to the hotel at midnight . i never got any replies from the hotel and when i got there i was taken to a room facing the noisiest street and with twin beds !!!! after my objection , we were given another room facing the pool which was nice .
they are keeping this very noisy parrot which wakes you up early in the morning , i am talking 6 o'clock .
the room was specious and refurbished and the nice touch was free minibar . the problem was very low water pressure and also it took them like ages to clean the rooms . sheets and towels were clean but really worn out .
the pool was nice but lacked enough sun beds . i mean only 10 sun beds !!! the attitude of the ppl at pool were really not nice . once i wanted to open the umbrella and asked about four ppl and all passed by me as if they can not hear me .
the breakfast was ok nothing really exciting .
at the check out , i asked a bellboy to get a taxi for us and he told me you talk to taxi driver yourself ?!?!?
the highlight of my stay was the SPA which was a blessing during my stay . i enjoyed every second of it .
anyway , i wont stay there and wont recommend it to anyone .
- Official Description (provided by the hotel):
- A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more less
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- Also Known As:
- Burasari Patong Hotel
- Burasari Hotel Patong
- Burasari Phuket
- Burasari Resort Phuket/Patong