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“Beautiful little oasis with friendly staff, near all Patong hot spots”
Review of Burasari Resort

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Burasari Resort
Ranked #8 of 337 Hotels in Patong
Certificate of Excellence
Reviewed 4 June 2014

From the refreshing juice and cold welcome towel on arrival, to the relaxing pools and huge free daily breakfast, we couldn't have chosen a better affordable, friendly resort to stay in Patong. Our 8 night stay in a floor level premier room was nothing but a 5 star feeling. The room was quiet at night and all of the staff were amazing and made our stay enjoyable. Burasari is with in walking distance to everything Patong has to offer, no need for a taxi. The streets of Patong can be quite overwhelming at times, so it was always nice to walk back into to the resort, knowing that you can relax and kick back with a nice cocktail by the pool or have a free beer from the minibar and watch a movie in your room. Love Burasari and miss the resort already. You will meet some wonderful people along the way. I can't speak highly enough of Pool Bar employees, Kwang and Joe Prew. They were friendly, fun and very professional and made our stay at Burasari Resort that extra special.

Room Tip: We had a ground floor Premier room, which was massive and had a private court yard out the back. Ver...
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  • Stayed: June 2014, travelled as a couple
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Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,615 - 1,621 of 3,375 reviews

Reviewed 4 June 2014

Just returned on Monday 2nd Jun after a 4 days 3 nights stay. I have no complaints about the resort in general. I stayed in Elite Room 2208. The room size and balcony was big except that the view was mainly the Kantok Rest which i did not really mind. Breakfast and surroundings was okay for me and my wife. Location was good.

However i will not return to Burasari on my next visit. This is the reason.

On the eve of our departure, we received a message from home in the late morning of a death in the family (wife's brother). I then went to the Reception counter and asked a female staff (did not take down her name) if she could help to change for an earlier flight home or help us to purchase new airtickets. She was very negative and just kept replying 'go to internet'. I understand it was a Sunday but i thought she could have been more helpful.

Anyway, we flew on our schedule flight and managed to witness the cremation upon our arrival.

A place that do not help guests when in need, is not a place i would like to be at.

  • Stayed: May 2014, travelled as a couple
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3  Thank anthonykoh2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

Spent 5 nights of our honeymoon there. The hotel location is perfect just 5 minutes from tbe beach and from all patong restaurants. Staff very helpful and always smiling to you. Good food and perfect service.

Stayed: February 2014, travelled as a couple
Thank Shadi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

Transfer booked from airport but no driver, had to pay for taxi and no reimbursement was given. Front desk staff were rude. Wifi signal weak and dropped out regularly. Breakfast selection ordinary and not well presented. Free minibar but had 2 beers only in there. No visitors allowed to rooms...

Stayed: May 2014, travelled on business
5  Thank Desy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burasarigroup G, General Manager at Burasari Resort, responded to this reviewResponded 6 June 2014

Dear Desy77.
Thank you for taking the time for this review.
I am sorry to read about your experience.
The driver unfortunately did not find you at the airport, we do apologize for that and also compensated that with a transfer back.
I am surprised to read your comment on the breakfast, most of our guests appreciate the large spread of Asian and Western food on offer.
With regards to to visitors; of course we do allow visitors, however, if they stay over night, they obviously need to be checked in like any other guest.
Kind regards,
Lukas

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Reviewed 1 June 2014

We stayed 5 nights and thoroughly enjoyed our stay
Everything was good, great location and nice pool and restaurant areas.
Would definately stay there again
Staff were excellent and had a great happy hour around the pool bar

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank shonkyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burasarigroup G, General Manager at Burasari Resort, responded to this reviewResponded 6 June 2014

Dear shonkyone,
Thank you for your review.
It is goo to read that you have enjoyed your stay here.
We look forward to welcome you back home here at the Burasari.
Kind regards,
Lukas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

Burasari Hotel was an experience any value minded traveler desiring four or five star hotels would wish to have while traveling in Phuket. We read about Burasari on Trip Advisor while traveling in Cambodia and decided to book on line. We arrived in Phuket at 11pm and there was no shuttle to the hotel so we arranged a minibus (for $2,000 Baht ($65 USD)) as we had no idea what to expect. A cab from the airport to Burasari costs from $1,000 to $1,200 Baht ($33-$35 USD). The trip is 45 minutes to 1 ½ hours, depending on time of day and traffic. The hotel staff and management were very gracious and accommodating. Everyone was very professional and made it their personal mission to see that you were afforded everything the hotel offered. The Wednesday night buffet is a must if you don’t know the different Thai foods. It offers an opportunity to experience the many different appetizers, entrees, side dishes and desserts enjoyed throughout Thailand. BREAKFAST IS UNBELIEVABLE!!!! In all our travels, Burasari has the best breakfast!!!! It has a buffet arrangement of juices, coffee, tea, fresh fruits, pastries and a station where the chef will cook you eggs (any style), omelets etc. There is French toast, pancakes and different Thai dishes. It is, by far, the biggest and best buffet we have experienced to date. We stayed four extra days, after the management offered the same rate we had paid for our previous ten days. We loved it. If you want luxury at a great value, Burasari is the place to stay while in Phuket!!!!

  • Stayed: May 2014, travelled as a couple
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3  Thank Tom U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burasarigroup G, General Manager at Burasari Resort, responded to this reviewResponded 6 June 2014

Dear Tom,
Thank you very much for this kind review.
It is great to read that you had such a great time here and that the efforts of the team are appreciated.
We are all looking forward to welcome you back to Burasari soon.
Kind regards,
Lukas

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Reviewed 28 May 2014

We searched and searched to find the perfect place to stay for our first time in Patong. We booked the Burasari Resort and were not disappointed.
Our room was large, clean, beautiful. Bed was so comfortable - view of pool - excellent.
The service was as you would expect...lovely people.
We loved that the resort was just steps from the madness of the main street but you would never know it - so peaceful and quiet inside.
I have to mention the breakfast area....we had the best omelette maker - I forget his name but he always greeted us with a smile and knew exactly how to make our order.
Would stay here again!

Room Tip: I think the rooms with pool access would be the best choice if you can get them.
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  • Stayed: February 2014, travelled as a couple
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4  Thank London.dreaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burasarigroup G, General Manager at Burasari Resort, responded to this reviewResponded 6 June 2014

Dear London.dreaming,
thanks for this great review.
It's a pleasure to read that you have enjoyed our service here, I am always happy to share these comments with the Burasari team.
We look forward to welcome you back.
Kind regards,
Lukas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Burasari Resort

Address: 18/110 Ruamjai Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Patong
#6 On the Beach Hotel in Patong
#6 Spa Hotel in Patong
#7 Romantic Hotel in Patong
#7 Luxury Hotel in Patong
#8 Family Hotel in Patong
Price Range: £61 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Burasari Resort 4*
Number of rooms: 184
Official Description (provided by the hotel):
A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more   less 
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Also Known As:
Burasari Patong Hotel
Burasari Hotel Patong
Burasari Phuket
Burasari Resort Phuket/Patong

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