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“Will back soon”
Review of Burasari Resort

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Burasari Resort
Ranked #8 of 328 Hotels in Patong
Certificate of Excellence
Bhubaneswar, India
Level 6 Contributor
247 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“Will back soon”
Reviewed 21 August 2014

A nice resort in the Patong.Resort just walking distance from the beach.Nice spacious rooms,clean linens definitely make your stay memorable one,Biggest asset is its food ,which is delicious and eye appealing but rate little higher.Clean swimming pool attracts you for taking bath.Staff members are nice and helpful.

  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rcreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (775)
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English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2014

What an amazing hotel, first time in phuket and was extremely picky about where to stay..I kept saying as a 24 year old couple I just want to tan, shop and have a swim up bar! Buarasari exceeded those requirements every minute of our stay! We were within walking distance of the best shopping in Patong Beach and right next to holiday inn which had 2 Very yummy restaurants which we are at frequently! Staff were lovely, location was upbeatable and resort itself was sensational! We had a pool villa for 6 nights and went to phi phi island for 2 nights - which we cut short to go back to Buarsari for our last night.. We then stayed in an elite room which was half the price but just as good if not better!!! Buarsari - Iam a bit hard to please but must say when traveling to Phuket next, there is no where I would rather stay!! Thank you

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessnicole123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luzon, Philippines
Level 5 Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 21 August 2014

Very nice hotel. Room is big and clean. Bathroom is very modern. Mini bar is free. Buffet breakfast is awesome. Lots of choices. Service is great. Very helpful and polite staff. Always welling to lend a hand. Staff are always smiling and attentive. It has a great location. Very near to the beach.And very near to hard rock cafe and hooters. Highly recommended. I will really recommend this hotel to everyone. You won't regret staying here.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovely082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2014

As my title says. The best ever in Patong. A whole lot of luxury for not so much money. Loved it! About 30 minutes buy car from Phuket international and about 2 minutes walk to the beach. If you walk 2 minutes up the street you get to the real shopping district. For such a location the hotel is very quite.

Room Tip: Our room was on the 2nd floor towards the "old" pool and the restaurant and it was very qu...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank MnMAdams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
126 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 August 2014

We’d found Burasari on Trip Advisor over 12 months ago and we were so impressed by the website and reviews that we decided we’d stay there the next time we visited Patong. When the opportunity to book a holiday arose, we found the early bird specials on the Burasari website and booked an elite pool access room. We returned from our trip on Wednesday last week and I’ve been trying to formulate this review in my mind ever since.

The fact is that Burasari is a gorgeous boutique hotel but we were mistaken to think that it is luxurious or 5 star. Our expectations of a high end experience may have come from so many people gushing unreservedly on Trip Advisor but the reality is much more of a 3 or perhaps a 4 star establishment. That’s not to say we didn’t like it, just that we had come to expect more than what we actually received… I don’t think this was really Burasari’s fault.

Firstly I want to say, the staff of Burasari were exceptional at all times. They were all happy, smiling, helpful and lovely to see on a daily basis. The standout’s were definitely the bar staff at the swim up bar. Even though we only had a couple of drinks with them on our first day, we’ll remember them fondly – they were absolutely fantastic.

What really struck us as ‘less than exceptional’ was the lack of maintenance and general design of the facilities. We were in room 3122 and there were many small issues that just took the shine off the room. The issues were things like dirty, damaged tiles in the bathroom, leaking shower, cupboard doors about to fall off, broken toiletries holder in the shower and mouldy, cracked grout in the bathroom and pool. We were also a bit disappointed with the lack of privacy we had on our little pool access patio… there was a selection of wispy plants separating us from reception which could have been dramatically improved with a better selection of thicker plants. As a result, we felt like we could be watched by anyone in reception and at night, we had no privacy whatsoever unless the heavy curtains were drawn.

Sadly, both my husband and I came down with the Flu on our 3rd Day and spent the rest of our holiday sick in bed so we really noticed the details in the room. We also noticed the considerable amount of noise including noise from reception, banging of doors, trolley’s and bins and general chatter day and night (also fireworks every night down at the beach although this is something that Burasari couldn’t control – it’s rampant throughout Patong)… Although this didn’t really bother me too much, I’d read many reviews commenting on noise and I must admit, it was quite noisy.

Finally, we were a bit disappointed in the quality of food on offer in Kantok Restaurant. I’ll detail this is a separate restaurant review but we just felt that the quality of the food just didn’t justify the price – particularly during the buffet dinner we had on our first night at Burasari. We’d normally avoid Buffet’s anyway but we were tired and we’d just arrived in Patong – plus it was raining quite heavily. However for 700baht per head, we were very disappointed and I really wished we’d braved the rain to eat elsewhere.

Although many people have commented very favourably on the breakfast selection, it is really nothing spectacular. If you’re a regular traveller, this breakfast will probably be pretty standard. There is nothing wrong with it but it’s certainly not one of the outstanding ones in our experience.

Having said all this though, there is nothing inherently wrong with Burasari, it’s just a little tired and perhaps suffering from not quite living up to the hype surrounding it. I think that this place would have been exceptional when it was first opened but it’s no longer keeping up with the standards of luxury boutique hotels.

If you’re looking for a relatively cheap, quaint, hotel in the heart of Patong with a few nice features (pool access rooms, nice ambience and gardens, great staff and a pretty good spa) then Burasari is fantastic. If you’re looking for 5 star luxury and attention to detail then keep looking.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank PGPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burasarigroup G, General Manager at Burasari Resort, responded to this review, 20 August 2014
Dear PGPerth,
Thank you for your very detailed review.
It is good to read that you have overall enjoyed your stay here and in particular the friendly staff.
I am sorry to read that you came here with a different perception, we are a 4 star boutique resort, not 5 star luxury.
With regards to your comments on the room, we have already gone through extensive renovations last year and will continue this for the rest of the hotel in the near future.
I appreciate your comment on the privacy of this particular room and will improve that with our gardener team.
We hope to welcome you back to Burasari one day.
Kind regards,
Lukas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 August 2014 via mobile

This is singelhandedly one of the best resorts I have stayed at! The rooms are very comfortable, fridge is restocked every day, the buffet is awesome (it even has some local food and fruit for breakfast) and very well presentes.

The resort also has healthier options in the forms of a juice bar and a salad bar.

The staff is extremely helpful, friendly and a pleasure to worl with, thumbs up every time!

You also have universal plugs in every room, and free wifi throughout the resort, as an added comfort.

Lastly, the resort is beautifully decorated, especially the common areas around the pools.

Stayed August 2014, travelled with friends
Helpful?
Thank 501frederikv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014 via mobile

We were a group of 4 girlfriends who stayed at Burasari for 2 nights. We had booked two pool access rooms. On one day, as we went for our breakfast in the hotel lobby, someone entered from the pool side (the sliding doors weren't locked) and stole a lot of money from one of out wallets.
The hotel staff helped in trying to see the CCTV footage but of no avail.
This is the first time this has ever happened to anyone I know in a hotel.

Stayed August 2014, travelled with friends
Helpful?
3 Thank ankz20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Burasari Resort

Property: Burasari Resort
Address: 18/110 Ruamjai Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Patong
#6 Spa Hotel in Patong
#6 On the Beach Hotel in Patong
#7 Luxury Hotel in Patong
#7 Romantic Hotel in Patong
#8 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Burasari Resort 4*
Number of rooms: 184
Official Description (provided by the hotel):
A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more   less 
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Also Known As:
Burasari Patong Hotel
Burasari Hotel Patong
Burasari Phuket
Burasari Resort Phuket/Patong

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