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“great location”

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Holiday Inn Resort Phuket
Ranked #4 of 328 Hotels in Patong
Certificate of Excellence
perth
Level 4 Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“great location”
Reviewed 5 April 2014

Great location right across the road from the beach, close to all the night life and shopping.
We wish we had have known about the other pool out the front of the complex though. When we got there they told us the pool was out the back of the hotel on the beach side and didn't know until the night we left there was another pool, which was bigger and better.
The rooms where comfortable and staff where friendly.
I would stay there again especially for the location.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Balibagus2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 15 April 2014
Dear "Balibagus2"

Thank you for your very kind review and I am sorry that there has been some miscommunication with regards the resort's pool facilities however, it is good to note that overall you have enjoyed your stay. Your comments with regards the convenient location and the high standard of service from the team are very much appreciated and we hope to see you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (845)
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Ankara, Turkey
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 4 April 2014

Except that the approach of the staff in reception, hotel was excellent; however due to the technical problem arising from Booking.com, the hotel staff didn't help us regarding price. Although he had a power to give us the room as the same price as Booking offered, he didn't. Unfortunately really, because of this upsetting reason I could't give high points this excellent hotel. On the other hand; the location of the hotel is incontestable, cleaning of the hotel is perfect, the rooms are wide and comfortable. Lastly, the food prepared for breakfast are various and delicious. However, as I said above, you should be careful regarding shrewd staff of this hotels.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Sterlitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 15 April 2014
Dear "Sterlitz"

Thank you for taking the time to share your feedback and I am sorry to read that your experience with us has been somewhat disappointing. While we are always keen to present different accommodation options to our guests you are correct that we need to do this with the best interest of the guest in mind and I will certainly discuss this further with the team. We do hope that you will be able to visit Phuket again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nottingham
Level 5 Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 4 April 2014

My wife and I just spent 10 nights here as part of our 40th wedding anniversary trip to Thailand. We loved it. The room was incredibly spacious, the huge bed was the most comfortable hotel bed I have ever had and the aircon was quiet but effective. Breakfast was excellent and the staff cannot be faulted.
The hotel is quiet yet walk through the pool area and you are on the main beach road. The mayhem of Bangla Road is about 15 minutes away.
We found a wonderful Thai restaurant about 7 minutes away called Lair Lay Tong. Turn right on the beach road and in 5 minutes turn right again on Soi Dr Wattana. There are also signs for Magnifique Tailors. The restaurant is at the end of this dead end road on the right hand side. It is excellent and amazingly cheap.
If you fancy a massage, I can recomment Wanida, also on Soi Dr Wattana, about 100 mtrs up on the LEFT side. We went there 4 times and always came out refreshed.
Just one word of caution...taxis. Arrange to be collected from and returned to the airport BEFORE you arrive. Every single taxi driver in Phuket is interested in one thing only- ripping you off. They really are a menace and will charge at least double the normal fare for any journey.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank nottinghampaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 14 April 2014
Dear "nottinghampaul"

Thank you for your "perfect" review and I am delighted that this very special celebration holiday has been everything you were expecting and more! Your comments with regards the comfort of the guest rooms, the convenient location of the resort and the excellent breakfast buffet are all very much appreciated and we hope you will have the chance to travel and stay with us again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heidelberg, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2014

I have just returned from my first trip to Thailand, and this hotel was amazing.

A group of mates stayed together in the Busakorn Wing, and the rooms could not have been better.

The staff were brilliant and friendly and the eateries around the place were first class.

I cannot wait to come back and experience all of this again!

Thanks guys!!

Room Tip: Request a room on the ground level in the Busakorn wing to step right out of your back door into the...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 14 April 2014
Dear "David B"

Thank you for taking the time to share your feedback and it is great to note that your first stay with us has been both enjoyable and memorable! I am pleased that the staff have taken such good care and that you and your friends have been able to make such good use of the facilities. We look forward to seeing you all back again on your next visit!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Astana, Kazakhstan
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 April 2014 via mobile

Took a minute to write one more review since we are staying in this hotel right now.

We have been here already a couple years ago, we liked it so much then and we know much about it, so emotions are not as sharp as the first time.

The hotel has changed. And I am glad that it has become even better. The service is much better. Reception staff are more attentive and polite. Waiters are are fast and are always there. The security guard stops traffic for you to cross the road. It all may seem not that important but when you sum it up it all feels comfortable and special, we felt like we came home.

Even more. They now have some kind of promotions which give you 1300 Baht to spend for food and beverages for free per day. I Don't know yet how it works but sounds good to me.

They found room for my family just like we wanted. And walked us there. Pools are clean, toilets are clean so is everything else. As always.

That's it for now. Time to drink watermelon juice at pool bar.

Stayed April 2014, travelled with friends
Helpful?
Thank Mikhail T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 14 April 2014
Dear "Mikhail T"

Thank you for taking the time to share your wonderful review. All of your feedback with regards the service from staff throughout the resort, the high standard of cleanliness and the convenient location is very greatly appreciated and we look forward to welcoming you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Centurion, South Africa
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 April 2014

After doing extensive searching for a kids friendly hotel in Patong, we finally settled for the Holiday Inn Resort Patong. The hotel is ideally located accross the road from the beach in the heart of Patong. Bangla road is not too far away and if one uses the back entrance to the hotel, Jungceylon Shopping centre is about a 15 minute walk away.

Peter, the Guest Services Manager who took us through the check-in process, walked us to our room and took the time to show us around. The rooms were spacious, clean and adequately equipped just as was promised when I booked online. All the basics were available including a decent wi-fi connection. Even with the high humidity levels the rooms still felt fresh and airy and was always a welcome retreat whenever we got back from the beach, walking around Patong, a long day out touring or after some intense shopping.

There were some renovations going on during our stay but noise level were kept to a minimum so it didnt really bother us at all. The hotel has a very calm and friendly atmosphere and there are activities for the kids during most of the day. The kids loved the play area which kept them entertained for hours.

Unfortunately during our stay, both our kids became sick with food poisoning after eating some fruit at one of the restaurants in Patong and the staff at the hotel went out of their way in assisting us in any way that they could. There is a nurse at the hotel at specific times during the day and she was also dispatched to our room to check on the kids during this time. She provided helpful advice and assistance during this time at no charge.

It was really an enjoyable stay at this hotel and I would advise any parent going to Patong with kids to seriously consider staying at Holiday Inn Resort. We have spoken to some parents with kids staying at other hotels and almost every one of them said that they would rather spend the little extra the next time and stay at Holiday Inn. It is part of a group that can be trusted and with an international footprint in the industry and with a reputation that is very important to them, they will not disappoint you. Well Done!

  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Mohammed V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 14 April 2014
Dear "Mohammed V"

Thank you for your very positive and detailed feedback! It is wonderful to read that, overall, you and your family have so enjoyed your stay and that you have been well looked after by the team throughout the resort. I do hope your kids are by now feeling 100% better. Please stay in touch when you are planning your next visit and let us know how we can help!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandra Headland, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 April 2014

Stayed at Holiday Inn Patong for 3 nights after being in Nai Harn with my husband and two girls aged 4 and 3 years old.

We stayed in a Kids Room which had a bunk bed nook incorporated into a normal superior room. This did make the space in the main part of the room quite small but was good for the kids as it gave them a bit of a novelty and a place to play. The cost was quite a bit more almost double a normal room without double the space.

Pools were good with a kids pool and slide all shallow but the main pool was also good with a spa area and deeper parts.

We ate in the restaurant for breakfast all mornings, one lunch and one dinner all very nice layout and lots to choose from and at a reasonable price.

This hotel is very close to the main shopping area in Patong so just walk out the gates turn left and walk about 100 meters and your there. With lots of little bars for having a drink or two after shopping.

Overall the hotel was very clean, staff were all very helpful and friendly.

If I went back I would probably give the Kids Suite a miss and either get two standard rooms or the Family Room just for the extra space. For the three nights the Kids Suite was fine.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Narelle75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 14 April 2014
Dear "Narelle75"

Thank you for taking the time to share such a positive and detailed review! I am really pleased that you and your family have enjoyed your stay and have been able to make such good use of the kid's facilities and pools. Your comments with regards the high standard and variety of dining options, the cleanliness of the resort and the convenient location are all greatly appreciated and I will be sure to share your feedback with the team. Please do stay in touch when you are planning your next trip and it would be my pleasure in assisting in making the right choice of room at the best rate for your family!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
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Additional Information about Holiday Inn Resort Phuket

Property: Holiday Inn Resort Phuket
Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Patong
#2 Spa Hotel in Patong
#3 Business Hotel in Patong
#3 Romantic Hotel in Patong
#3 Luxury Hotel in Patong
#3 Family Hotel in Patong
#3 On the Beach Hotel in Patong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 398
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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