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“Love the Busakorn”

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Holiday Inn Resort Phuket
Ranked #4 of 321 Hotels in Patong
Certificate of Excellence
Melbourne Australia
Level Contributor
104 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Love the Busakorn”
Reviewed 10 July 2014

My husband and I love the Busakorn, this was our fifth stay lived up to our expectations. The room was lovely, the pool and grounds are very well maintained and the food is first class. Would thoroughly recommend this hotel to any couples that are travelling to Phuket. Towards the end of our stay my husband became ill and had to be admitted to hospital. We would like to thank Sandra, Morgan and all the staff for their care and concern during this difficult time.

  • Stayed March 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank joybell27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 24 July 2014
Dear "joybell27"

Thank you for your review and I am really pleased that, in spite of the very stressful experience with your husband falling ill, that you have enjoyed your overall stay yet again. We do hope that he is by now fully recovered and we pass on our very best wishes to you both! Please stay in touch when you are planning your next visit and let us know how we can help!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (833)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2014

Holiday Inn are a worldwide chain so you don't expect a cheap stay but you are right on Patong Beach and they have a good pool. They have a really upmarket section which must cost a lot more because the punters in the cheaper side are not allowed to use their pool. The drinks and food at their bars and restaurants are not cheap either, but there are plenty of cheaper places all around to eat and drink. Try the Banana Bar which is about 5 minutes walk towards the Juncelon Shopping Centre on the street behind the beach which is the back part of the Holiday Inn.

The Banana Bar has great food really reasonable prices and all day happy hour on the cocktails which are really nice.

The hotel also has shower rooms available at no charge for when you check out, if you have hours until your flight you can use them to hang out or just freshen up before you go to the airport. Really great idea.

  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Alistair T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 24 July 2014
Dear "Alistair T"

Thank you for sharing your review and I am pleased that, overall, you have enjoyed your stay and have found the location in particular to be so convenient. Your feedback with regards the pricing within the resort is very well received and while we will never be able to offer the same prices as the independent local bars and restaurants on the road side, we do feel that we remain highly competitive in consideration of the quality of service and products that we offer. We look forward to seeing you back again soon for another wonderful stay!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 July 2014 via mobile

Was there w my 11yo son for 3nights stay. He had a good time in the pool and kids club. In the kids club, they played games, dancing etc
Thru the pool exit is the bustling patong beach where you could shop, eat and massage. Room is clean and big. At night, the housekeeping will convert the couch to bed for my son with cartoon duvet. Breakfast selections were good, they even have a kids section of food. Would recommend this resort for family holiday.

Stayed February 2014, travelled with family
Helpful?
1 Thank EllaLeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 24 July 2014
Dear "EllaLeow"

Thank you for taking the time to share your review. It is great to note that you and your son have had such a great stay and that, in particular, have appreciated the family focus throughout the resort. We look forward to seeing you back again soon for another memorable stay!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballarat
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2014

Another great stay can't say enough good things about this resort - all restaurants amazing food service spot on - staff amazing they heard my son was not well on our second last day they bought him flowers and a card! Nice touch. Stayed in Busakorn Wing again and again very happy. Position is just great can't wait to retun

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Alicia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 24 July 2014
Dear "Alicia R"

Thank you for taking the time to share your feedback and I am really happy to read that your third stay has been so enjoyable and that we continue to delight our returning guests! I am especially pleased that the team have taken such good care of you and your family and I hope that by now your son is back to full health! We hope to see you all again soon!

Morgan Layberry
Executive Assistant manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigan, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2014

We go to this hotel every year and have done since 2005. The staff are amazing and so friendly. The hotel is in my opinion 5* plus. The food is great, lovely surroundings couldn't ask for a better holiday destination. The Sam's steak restaurant is also fantastic, very tasty again unbelievably friendly staff. Really good kids club. Excellent location, just need to cross the road and you are on the beach. You will not be disappointed if you if you stay here it is heaven.

Room Tip: All rooms are more or less the same. All to a very high standard. Room service is also very reasonab...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank HughesJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 24 July 2014
Dear "HughesJL"

Thank you for your "five star" review, all the more valuable and appreciated coming from a many times returning guest! Your comments with regards the service throughout the resort, the convenient location and the excellent kid's facilities are all greatly appreciated and I will be sure to make special mention of your feedback to the team in Sam's. We look forward to seeing you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2014

This is my second stay with the hotel and I must admit the service from the time you check in to the time you depart have been excellent.

We booked a standard room but was upgraded to a deluxe room over looking the outdoor swimming pool. Check in was a breeze and we were personally accompanied to our room. Complimentary fruits and welcome drinks were also provided. We booked airport transfer and were met and driven to the hotel in a very comfortable limousine.

Our first visit was the Spa and we booked ourselves a treatment for the following day. The reception at the Spa were equally friendly and efficient. Our experience at the Spa was superb.

Rooms facilities and standard was beyond 5-star in my opinion and it was certainly value-for-money.

We also had dinner at one of their restaurants and the Thai food were scrumptious and delicious. Our food was served in less than 10 minutes. Amazing.

Although we only spent three days and two nights at the hotel, we thoroughly enjoy our stay and we will hesitate to come back again.

Thank you Holiday Inn Phuket.

Room Tip: Ask for a room far away from the streets. The noise and music being played goes beyond midnight.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank terenceyaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 24 July 2014
Dear "terenceyaw"

Thank you for your very kind review and I am really pleased that your second stay with us has exceeded your expectations! Your feedback on the high level of service you have experienced throughout the resort is greatly appreciated, as are your further comments with regards the great experience you have enjoyed in both our Tea Tree Spa and our Charm Thai restaurant. We look forward to seeing you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2014 via mobile

Excellent hotel with a good location, delicious breakfast buffet, beautiful rooms and bathrooms and amazing amenities! Very friendly staff. Booked the standard room and it was amazing. We were given delicious complimentary fruits on check in.

Stayed June 2014, travelled as a couple
Helpful?
Thank Rida S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this review, 24 July 2014
Dear "Rida S"

Thank you for your "excellent" review. It is really delightful to read that you have found every aspect of the resort, including the service from the team, to be of such a high standard and we do hope you will have the chance to travel and stay with us again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Phuket

Property: Holiday Inn Resort Phuket
Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Patong
#2 Top resorts Hotel in Patong
#3 Business Hotel in Patong
#3 Luxury Hotel in Patong
#3 On the Beach Hotel in Patong
#3 Romantic Hotel in Patong
#3 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 398
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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