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“Fantastic as always”

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Holiday Inn Resort Phuket
Ranked #4 of 331 Hotels in Patong
Certificate of Excellence
Reviewed 25 July 2014

This was our 4th stay at this hotel and probably our best stay. We stayed in the main wing.

We are a family with 2 children and we all love staying here. The staff are all so friendly and make us feel welcome. The staff at Kids Club are absolutely wonderful and keep the kids entertained. It was our daughters birthday during our stay and the kids club organised an amazing birthday party for her. She was sooo excited!

Breakfast staff are all fantastic. Nothing is a problem. I did find the variety a little less than previous years however there is still a great variety on offer. A new addition we enjoyed were a variety of shots (containing fruits and vegetables) and smoothies. Yum!

Housekeeping are amazing. They are always happy and smiling. Not only were the beds made but the kids soft toys were placed neatly on their bed. We also loved received a flower on our bed each evening.

Another highlight for our children (and secretly for us too) was searching for frogs in the evenings. The pond area is lovely and relaxing.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Family_Cat_of2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 26 July 2014

Dear "Family_Cat_of2"

Thank you for your "fantastic" review and I am delighted to read that after four stays we continue to delight you with the service and facilities within the resort. It is especially good to note that the kids have received such excellent care and that your daughter's birthday celebration has been so well recognized. Your further comments with regards the great breakfast selection and the high standard of service from our housekeeping team are gratefully received and we look forward to seeing you all for stay number 5!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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1,304 - 1,310 of 3,866 reviews

Reviewed 25 July 2014

We were here with my 2 years old son,and stayed in a studio room in Busakorn wing. The room was excellent, lot of space for my son to run-around. Pool was great, and great spa as well. Kids play-area and pool are great as well.

Location is excellent, get out on one side of resort to patong beach, and other side to market. Loads of eateries and shops around, with easy transport to anywhere.

The holiday couldn't have been better. Only two suggestions to management: The pathway when we enter the Busakorn wing from main wing gets dark in night, there are lights to light up plants, and they look beautiful, but there should be lights lightning the path, on the ground as well. And, since we were traveling with my 2 years old, a covered dustbin in the toilet would've been great.. for the diapers...

Overall, great stay and all good things to say about the hotel. We booked the hotel car to fetch us from airport, but while going back, we tried a taxi from outside, and realized that we should've used hotel transport, as it was marginally extra money , but was much more comfortable.

Room Tip: Chose Busakorn wing. Worth the extra charges.
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Cyborg17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 26 July 2014

Dear "Cyborg17"

Thank you for taking the time to share such a detailed and very positive review. It is great to note that you have found our Busakorn Studio rooms to be both spacious and comfortable and that you and your family have been able to make such good use of our extensive pool and kid's facilities. Your comments with regards the lighting of the walkway and the bathroom waste bin are very well received for our further discussion and action and we look forward to welcoming you all back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed 25 July 2014

We stayed in Holiday Inn Resort Patong once again with my wife and 2 small kids after a great first stay. This time we were also very satisfied with the service and our stay.
This is a very good Family-Hotel within Patong. Great Breakfast-Buffet, nice and clean Kids-Club & Kids-Pool. We stayed in the Busakorn-Wing and our room was nice and big. The older (4y) could sleep on the sofa which they turned into a bed and our younger (2y) got a toddler-bed.
Around the hotel are a few restaurants and small shops (7eleven) and it’s not too close (but also not too far) from the crazy bangla-road .
The beach is just opposite the street and I was amazed that the Hotel-Wifi still works there (and quite fast).

If someone is travelling with small kids and wants to stay in Patong that’s the Hotel to be in.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Yves H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 31 July 2014

Dear "Yves H"

Thank you for your very kind review and it is wonderful to note that you and, especially, your kids have enjoyed such a fantastic stay! Your further comments on the convenient location and the excellent breakfast buffet are very much appreciated and we hope to see you all back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed 24 July 2014

Was in Patong for 2 nights of my trip in Thailand and by far was this the best hotel I stayed in. Actually let me say that this is the best hotel I have ever stayed in. Not only was the room and bathroom fantastic but we also got courtesy bathrobes. I wish i kept mine! The hotel is right on the beach front and is about 5 minute walk away from the nightclub strip. Looking forward to staying at Holiday Inn in the future.

  • Stayed: December 2013, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Luke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 25 July 2014

Dear "Luke S"

Thank you for sharing your feedback. I am very pleased to read that you have enjoyed such a great stay and that you have found the rooms to be so comfortably appointed and the resort so conveniently located. We do hope you will have the chance to stay with us again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed 24 July 2014

I stay at holiday inn every year, location is amazing infront of the beach and near everything. Service is great excellent staff very helpfull and cheerful. Breakfast is the best with wide varieties for all ages especially the kids. I cant wait to go again

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank hamzoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 25 July 2014

Dear "hamzoz"

Thank you for taking the time to share your review. As a returning guest your feedback is especially valuable and I am delighted that we continue to impress with our excellent breakfast buffet, kid's facilities and excellent service throughout he resort. We are looking forward to seeing you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed 24 July 2014

This is my 2nd stay at Holiday Inn, but this time we choose The Busakorn Wing Villa's. When checking in we were asked if we wanted to up grade to the pool entry room at an extra cost which we thought why not considering we had read reviews and all said they were worth it. Absolutely fantastic holiday. You cannot fault the service from anyone which includes reception, breakfast staff, house keeping and the general help they all offer. While staying there I celebrated my 50th birthday and they made a beautiful cake and a lovely card. I would like to thank everyone for making this a very memorable holiday.

Room Tip: Pay the extra and try the Busakorn villas. Peaceful and relaxing.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Muppet64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 25 July 2014

Dear "Muppet64"

Thank you for taking the time to share another wonderful review, in addition to that already provided for our Sam's Steakhouse. I am really pleased to read that you have so enjoyed your stay in one of our beautiful Villa Pool rooms and that you have received such friendly and attentive service from the team throughout the resort. It is great to note that your special occasion has been well recognized and I will be sure to share all of your comments with the team! we look forward to seeing you back again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

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Reviewed 23 July 2014

Taking kids to Phuket for the first time meant being close to whatever we needed whenever we needed it and not too close to that "other" side of Phuket.

The Holiday Inn was the perfect choice.

The property is on the main beachfront road making it simple to just walk across the road to the beach. 24 x 7 security at the gate made it so much more comfortable.

The property itself is lovely. Lots of open air and space for sitting by the pool, in the garden courtyard, in the bar (seafront of lobby area) and a great choice of restaurants.

Being beach people we didnt use the pool but saw lots of others doing so, being low season it certainly was not crowded.

The rooms are excellent. Good aircon is essential anywhere in Southeast Asia and the aircon in the rooms was perfect. Beds were so comfortable it was hard to get out of them in the morning for the obligatory beach walk, but we made the sacrifice. Bathroom is well equipped with plenty of hot water, amenities and towels. Each room has its own balcony but not recommended after dusk due to the crazy mosquitoes. Internet worked perfectly (and on the beach too!)

Perhaps the best feature though of this hotel is the staff. From the security guys at the gates to reception to the restaurant staff and housekeeping, they were all incredibly friendly and attentive to our needs. Cant speak highly enough of them.

Oh and the Holiday Inn has an onsite nurse, amazingly we had to use these services twice in our stay and on both occasions the advice and treatment given was excellent. Top marks for this.

We'll be back next year.

Room Tip: Rooms at the front of the hotel (not in the main building) are probably the quietest, I can see why...
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Aegisint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
layberry, Manager at Holiday Inn Resort Phuket, responded to this reviewResponded 25 July 2014

Dear "Aegisint"

Thank you for your "fantastic" review and I am delighted that you and your family have enjoyed your first visit to Patong. Your feedback on the comfort of the guest rooms and the convenient location of the resort and is greatly appreciated and I will be sure to share your very positive comments on the high standard of service you have experienced with the team. We hope you will have the chance to travel and stay with us again soon!

Morgan Layberry
Executive Assistant Manager
morgan@holidayinn-phuket.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Phuket

Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Patong
#2 Top resorts Hotel in Patong
#3 On the Beach Hotel in Patong
#3 Romantic Hotel in Patong
#3 Family Hotel in Patong
#3 Business Hotel in Patong
#3 Luxury Hotel in Patong
Price Range: £94 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 398
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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