We stated in the hotel with our two small kids for 2 nights in July.
This hotel has all the ingredients to be a superb place as it has a great location, good pool, kids club and many restaurants. Nothing to complain except it it lacks is the characteristic Thai service. In general the staff looks indifferent and going through motions. Guest service is not the biggest priority. We thought this was because the hotel is divided in two blocks and guests staying in the main building might not be experience the same level of service as the once in more premium Busakorn wing where regular rooms are not given to guests if they are traveling with more then one child. We went to the Thai restaurant in the Busakorn Wing and only two tables were occupied we overheard the other table complaining about the service and then we left our dinner mid way as there was no one to even refill the water.
Over all a good place but we could not experience the characteristic Thai hospitality.
- Official Description (provided by the hotel):
- “Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more less
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- Also Known As:
- Holiday Inn Resort Phuket Hotel Patong
- Holiday Inn Phuket
- Holiday Inn Patong
- Patong Holiday Inn
- Holiday Inn Resort Phuket Patong