The Patong Merlin Hotel is simply superb! Situated across the road from the beautiful Patong Beach, it is close enough to the action but not so close that you can't escape. After staying there for 10 nights across March and April, here is my opinion:
Patong Merlin is situated on the quieter side of Patong Beach; about a 5-10 minute walk to busy Bangla Road. We enjoyed being on the quieter end, but were never far away from all necessary amenities - shops/restaurants/bars etc.
The grounds are immaculately well-kept, with beautiful palm trees everywhere and luscious green lawns. You feel as if you are nestled in the jungle at times, instead of in the middle of one of Phuket's busiest areas.
There are 4 swimming pools in this resort, all a very decent size. My only complaint is that three of the four pools were not kept cool enough to be refreshing on a hot day. Given that March is a very hot and humid month in Patong and all pools are not shaded, this can probably be overlooked. The fourth pool (in the new wing) is very refreshing because it is in the shade. All pools and pool areas are kept immaculately clean, and even though the resort was pretty busy while we were there, we were always able to find a sun lounger.
My boyfriend and I stayed in a superior room in the older wing that overlooked the pool. For the price we paid this was a very good room; spacious clean and comfortable. The shower was better than our shower at home and the king size bed was very comfortable. The balcony that overlooked the pool was the perfect spot to relax in the afternoon. Unlike other Patong resorts we have stayed in, our room didn't come with a DVD player. The room was made up every day by a very friendly lady who went out of her way to make our stay as comfortable as possible.
Before booking this hotel I read a few reviews that complained about the attitudes of Patong Merlin staff and I hate to say it, but their comments were spot on. Aside from the friendly lady who cleaned our room, the staff at Patong Merlin are definitely not nearly as friendly as other resorts. Hardly any of them smile which is very unusual for Thailand, but they do manage an occasional greeting or thank you. Luckily, the lack of friendliness doesn't wreck your stay because the atmosphere in the resort still manages to be terrific.
The breakfast buffet was delicious every morning. The breakfast area is huge, so there's always a chance of a comfortable table. There are also plenty of staff on duty during breakfast, and although unfriendly, they do serve you well. There is great variety in the breakfast (fruit, bacon, eggs, pastries, Thai dishes, salads, French toast etc.) and everything is steaming hot or fresh.
My boyfriend and I found the quality of other meals at the resort to be mixed. While the poolside lunches are delicious, the room service meals are very average - weird considering they probably come from the same kitchen. The hotel also serves up a dinner buffet every night (extra charge) which was pretty disappointing. We wouldn't recommend it as the food was bland and we both felt a little crook the next day.
I would definitely recommend the Patong Merlin Hotel to anyone looking for a reasonably priced, comfortable, high-quality resort in Patong. Whether you're travelling as a couple, family, or group of friends, the Patong Merlin will suit your expectations.
- Official Description (provided by the hotel):
- The Patong Merlin Hotel is an international holiday resort in the heart of Phuket's exotic Patong Beach. Nestled amongst acres of swaying coconut palms and flowering gardens, the Merlin weaves its way around three beautiful aquamarine sculptured swimming pools in a labyrinth of curved walkways and meandering paths.There is easy access to the sparkling sandy beach and the quaint street markets.An enchanted ambiance and smiling attentive staff ensure your visit to Phuket's playground in the sun is as memorable as it is magical. ... more less
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- Also Known As:
- Merlin Patong
- Patong Merlin Hotel Phuket