If you have to stay in Patong, this might be one of the better hotels, but that’s setting the bar pretty low. One reviewer said only the pool and breakfast were nice. We agreed only with the pool. For western tourists, beware that this is hotel is big among the Russian and young male set, which means lots of noise from rooms with zero noise insulation (even mgmt. said we should call them because of the noise). Also, pay close attention to the reviews (from reviewers who have done more than 1-2 reviews in total) that are for 2-3 stars. We found them credible after our experience.
Location: You stay in Patong to party, and I mean party! The Russians are here to party (we met several nice ones who wondered why we were here) as are lots and lots of young men. If you’re OK with pictures of naked women in sex poses being thrust into your face (OK, I don’t mind that so much) and that of your children (yeah, I mind a lot!), then this is the town for you. And if you are going to stay in Patong, this hotel was in the better location for some quiet. It’s at one end of the bay, and therefore a good mile walk to the center of the party action (which starts a couple hundred meters walk from the hotel). There are plenty of hotels in the center of the party. This one is among the furthest away.
Hotel: OK, most of the rooms are not sea-view in that the hotel blocks its own view from the lower floors. Some upper floors do have a view. There is no free wifi, the first in our entire trip (this was our last hotel). Front desk staff often did not speak English. The restaurant food (not breakfast) was very hit-or-miss, mostly miss, and expensive for what you got. The pool areas (two) are beautiful. The TV / relaxation room had broken AC so couldn’t be used some days. Breakfast was OK if you had nothing to compare, but was the lesser of our different hotels in Thailand. There is plenty to eat, and the obligatory omelet station, so you won’t go hungry. But it’s just not what Thai’s serve elsewhere. Also, the coffee is the worst! You have to order espressos.
Room: These were the worst of our trip, including in India. The beds were board hard. I don’t mean European hard (which we’re used to); I mean the floor started looking inviting. Can’t say why, but the pillows were lousy too. The construction of the rooms themselves was highly suspect. Doors literally had crooked crossbars, as tho made by amateur carpenters. Our sink faucet was virtually unusable bec the spout had been positioned wrong (see pics). The shower was below basic, and had some grime on the wall-attached soap and shampoo dispensers (usually the hallmark of a cheaper hotel). There was zero noise filtering. We were routinely awoken by returning partiers simply talking loudly inside(!) their rooms, and not just the room next door, but down the walkway too.
Service: Checkout was awesome. Um, nothing else was. Check-in took forever, and we had to wait a couple hours for our rooms. Front desk service, apart from one particular gentleman, ranged from spotty/indifferent at best to zero comprehension at worst (and many did not speak English). Cleaning staff also had no English, so we couldn’t communicate even the most basic of needs (like soap). That had to be done with the front desk. Finally, restaurant service and pool service were over-the-top bad. As in set my normally very calm wife off. There was one restaurant server she absolutely refused to speak to by day three. And apparently mgmt. knows it too, because one kept circulating to check on tables and calm ruffled guests.
As someone who literally grew up in this industry (read my profile), I think it safe to say we would not stay here again. Nor could we recommend it for families. Were I 25, post-college, and with a job, this might be an awesome place to stay with my crew. Suffice to say I’ve (re)learned the dangers of “review stuffing” by hotels, and will pay closer attention to those written by guests who have reviewed multiple other hotels and have real comparisons to inform their opinions.
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- Also Known As:
- Seaview Hotel Patong
- Patong Seaview Hotel
- Seaview Patong Hotel Phuket