We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 star experience , great for families, Celebrity treatment”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Avista Hideaway Phuket Patong, MGallery by Sofitel
Ranked #6 of 328 Hotels in Patong
Certificate of Excellence
Seattle, Washington
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“5 star experience , great for families, Celebrity treatment”
Reviewed 17 November 2013

We checked in @ 2am , the reception staff greeted us with an awesome cold concoction called "lemongrass tea" and cold towels. We had arrived from the airport via the phuketshuttle (booked at phuketshuttle.com for 1400 baht). We reserved a Family vista room for a two week stay@ $170 (US$) per night. I was initially dissapointed at the blandness of the room with its grey wallpaper, but the neat LED lighting effects of the room, open floorplan, great aircon, superior bathroom and Large beds won me over. Free bottled water in the rooms daily, plus if you need more, there is a mini fridge full of complimentary bottled water @ the game room ,where you can play pool , ping pong, or just chill and watch tv. We all brushed our teeth with tap water and no one had any issues with getting sick. Ive stayed at many hotels, the service at this one was second to none, the staff at every level was always spot on, to the point where I felt under dressed in my beach clothes, simply because I was treated like a celebrity at all times. The main restuaraunt had a fantastic and wonderfully diverse gourmet FREE breakfast buffet every morning, with many cooks stationed around to make anything from omlettes to fried noodles. You could also order any type of gourmet coffee concoction, If it is an option to get this free breakfast, take it, it is well worth it and is open from 0630 to 1030 every day. Dinner in the restuaraunt was a classy affair every time, and as an american, the prices in this 5 star resort were very reasonable. There are three pools, we spent all our time at the main pool, its fantastic and the swim up pool bar drinks are priced at about 4$ each for anything you want. The hotel has a free shuttles leaving every few hours to Patong or paradise beach. One drops you off at Jungceylon mall , or you can request to get off early along the route. Id take advantage of the shuttle to Paradise beach also (100baht to get in, includes beach chair), wonderful private beach, fantastic snorkeling, GREAT food and again, 5 star service for almost pennies at a beautiful location. Avoid Patong beach, unless you enjoy ENDLESS hassling from roving merchants trying to fleece you out of your money, and the ugliest beach on phuket.This Hotel is a 5 minute ride from the craziness of Patong, but far enough and high enough up a hill to be safe and out of the way of any potential issues. You can feel safe to let your kids wander the property and pool area. We left them in the room to order room service on several occasions and went out to see the bangala road craziness. If you want to keep your own schedule, there are taxis standing by 24/7 that will take you to patong for 300 baht (about 10$). Once in town there are thousands of TUK TUKS to bring you home, you should pay anymore than 300 baht for 4 people, less for 2 people. Find and take a musical / led lighted tuk tuk , they are a blast!! (youll see what i mean) . If you do any tours, book them in town at any tour stand, and like anything else in patong NEGOTIATE!! Despite all the different brochures, the boat tours ARE ALL THE SAME company, and only vary by destination (phi phi , james bond, similans etc), we booked the 1 day PHI PHI trip for 4000 baht TOTAL for 4 people, its the same tour they sell / advertise at the front desk for 8000 baht. ALL TOURS are very crowded and I highly recommend you bring some dramamine for seasickness with you. Dont worry if you book the tour in town at some random tour stand, rest assured, they will be there to pick you up when they say they will, its all very efficient and well run. If being packed in a boat with 45 of your new closest friends is not for you, there are other less crowded tours that you can google search (simba seatrips, etc). Avoid some of the other non-boat tours as you can hire a taxi and go yourself for much less hassle and expense. For example, we hired a taxi for 800 baht and went to see the big buddah, and on the way right before you get there, there is a small bar on the side of the road with baby monkeys to play with, for our kids, that was the highlight of the trip, watch out, they bite!! Another good monkey watching / feeding site is Toe Sae Hill in Phuket Town, sometime referred to as Monkey Hill. Google it, good free entertainment, with some awesome restraunts there also. Anyway, feel confident in your decision to stay here, im glad I did.

Room Tip: The higher floors are easier to get to.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank j f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, 18 November 2013
Dear JF,

We are delighted with your detailed feedback and glad you had a great stay at the Resort.

The team remains sensitive to all our guest requests and ensures a consistently efficient service at all times. I am happy that you liked your room and chose to mention the specific features.

Chef Tim and his team takes great pride in ensuring that our guests start the day with an excellent culinary experience hence the large breakfast buffet with a bakery selection, live egg station, health section and an Asian section. The dinner service and other meals are just an extension of the same passion to ensure our guests have an excellent dining experience at all times.

The tour desk is an outsourced facility, however we do ensure that the tours booked through the hotel desk are of the highest quality and our guests get a great experience, so the prices are marginally higher than at the counters in town.

We understand that all our guests may not be interested in Patong beach, so in addition to our periodic shuttle service to Patong, we also offer shuttle to the Paradise beach.

We do take special care of our young guests and have ensured their safety in the Resort. Also the Kid’s section in the Resort is a world in its own for the children with story books, toys, games and many more activities to keep them happy and give you some quality time away.

We look forward to have you stay with us again.

Warm Regards,

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,946 reviews from our community

Traveller rating
    1,282
    414
    161
    46
    43
See reviews for
316
1,139
54
17
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (404)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Muscat, Oman
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2013

We staying in a club room, it was very private, the rooms are very modern and clean, the pool excellent and room service prompt.
The hotel itself represents great value, it is relatively new and comparative hotels in the area probably cost a lot more.
The grounds are well manicured the facilities are very good and the pools are great.

Room Tip: Ask for a room around one of the pools, you can step out of your room straight in to the pool, the v...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SamuiMuay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, 18 November 2013
Dear SamuiMuay,

We are glad you had a good stay. We have ensured that with each room the essence of being in a ‘Hideaway’ continues, hence our concern for ensuring privacy and a separate ‘adults only’ pool for the Guests staying in Club Vista and Suite’s.

We have some unique facilities at the resort such as the roof top putting green, library, private dinning, games room, Spa and three beautiful swimming pools with bars.

The ground in and around the Resort enhances the feel of the ‘tropic’ and adds to the serenity at the Resort.

We will be pleased to have you stay with us again at the Avista Hideaway Resort and Spa, Phuket.

Warm Regards,

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 November 2013

I stayed at this resort for four nights, and thoroughly enjoyed my stay. It's literally a hideaway as it's located atop a hill (fortunately there's a shuttle, though that can afford to be more frequent), and the resort has a very interesting/complicated layout making you either feel like you're in a maze or there's always something new to discover. If all you want to do is party at Patong, this isn't the resort for you.

Breakfast had a decent spread, but the variety and quality was rather disappointing compared to some of the other resorts in Phuket.

Room Tip: Just a practical word of advice, choose your room type wisely. I stayed in the standard room for the...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChesterChua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, 15 November 2013
Dear ChesterChua,

We are glad you enjoyed your stay with us. Our location is our advantage, we are close to Patong yet nestled on the hilltop we are a world away from the crowd, thus an ideal ‘Hideaway’. The frequent shuttle service to Patong ensures all our guests can conveniently travel to and from the resort.

Our breakfast spread is appreciated by all our guests and Chef Tim and his team do their best to meet the culinary preferences of all our guests. I do understand that occasionally we might not be able to meet individual preferences in a buffet setup but a quick word to the chef or any team member in the restaurant is enough to have a special preference served in reasonable time.

The Jacuzzi suite with its private Jacuzzi on the terrace is ideal for people on a romantic getaway or to celebrate a special occasion. The choice of room/Suite does remain a personal preference and with an array of rooms and suites we are able to meet all requirements.

We look forward to having you stay with us again and I will ensure you have your preferred room.

Warm Regards,

Avista Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 November 2013

We stayed it this hotel 4 nights, we arrived late to the hotel but at moment of entrance the staff behavior was very kind with us, they knew how tire we are and prepared every thing to lead us to our room immediately, within 1 minute as check-in they prepare lovely pillow according to our request, the shocking surprise was when we entered to the room, the provide a beautiful cake, champion and fresh fruit.
It's new modern and stylish hotel, every thing is designed perfect in detail with spacious room. Hotel is located in deserted area 10 minutes drive from Patong (cost 200 Baht) but there are free shuttle bus to and from Patong, I suggest to book it a day ahead. there are a lot thing to do in Phuket that will take all your day time so relaxing in quite area is please and Avista Hideway is exactly it.
Staff and service is out standing, there is a kind staff who is care of you for help with smile at any moment. many buggy help you to reach the rooms although the hotel is big. We didn't have dinner in hotel so I can't say any thing about cooking and prices, really numerous of great restaurant in Patong even don't let us thinking about eating in Hotel. but the breakfast was prefect especially the with tag which is mention Halal for some of them that is very great for Muslim.
All in all we really enjoy our stay here and it's my choose for next trip to Phuket.

Room Tip: ask for near room to the loby
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Moji256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, 8 November 2013
Dear moji256,

Greetings from Avista Hideaway Resort & Spa.

We are delighted you enjoyed your stay with us and we met all your expectations. We know travelling can be very tiring and therefore always try to ensure we look after each guest well allow them to enjoy the quiet tranquil setting.

Chef Tim is glad you enjoyed the breakfast, we do realise that many guests have specific eating preferences according to diets and religion and therefore do try to offer as much choice as possible to ensure we cater for everyone. Our Chefs are also happy to prepare any food which a guest prefers if it is not available on our standard menu.

Thank you for your feedback, we have shared your comments with all the staff and look forward to seeing you again in the future.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
angalore
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 November 2013

a good place with great views..it is situated on the hill top...you can see pattaya beach from the resort...situated very close to the busy street....but still this place very calm and quiet...truely a hide away..you will love your stay..

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank siyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, 8 November 2013
Dear siyana,

Greetings from Avista Hideaway Resort & Spa,

We are so glad you enjoyed your stay with us. We are certainly lucky to be in such an ideal location on the mountain overlooking the ocean and only 5 minutes from the heart of Patong. we do feel we have a truly unique property.

Thank you sharing your experience, we have passed your comments on to the team and hope to see you back again in the future.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 November 2013

The moment you walk in one recieves a complimentary non alcholic drink and a fresh towel. A form to fill out of your choice of teas and pillows for your room. When we arrived we were upgraded to the mountaiin view jacuzzi suite...Very modern and stylish. Every afternoon a staff member comes in to ask if you will like the spa filled...fresh exotic local fruit on arrival in the room. Freshly made cookies eveyday placed in your room. It was our anniversay, so we had a fresh cream sponge cake and lovely bottle of Champas in the room. The infinity pool is magic. The deal we got came with free cocktails between 5.oopm and 7.oopm, plus a one hour thai massage. I upgraded to the Aromatherapy Oil massage... it was divine - finished off with rose tea and a biscuit. There is a shuttle bus to Paradise Beach. We went in low season so there was no problem getting a seat at our preferred time. However we did have a mishap with the pick up time. Paradise Beach is privately owned and about 6.20pm everyone starts packing up and by 6.30pm the beach is closed and gates are locked...it was amazing how quick eveyone left. The bus was supposed to pick us up at 6.30pm. But it arrived at 6.40pm.. I know 10 minutes late...no big deal really. But when your in the jungle, lights out, mozzies around..it gets a bit scary...lol. So the only thing I suggest is to have the Shuttle bus pick up guests at 6.20pm. The staff will appreciate that too as the manager of the beach stayed with us until our Suttle bus arrived. We advised reception/manager and we were offered a free dinner for the inconvience...ok this is the best bit... I ordered the Aussie Fillet Steak...the best steak I have ever had, the meal was a form of visual art!! You have to try it...for dessert I have the Lime Tart...WOW...that was one of the best tasting desserts I ever had. Breakfast offered an array of fresh pastries, fresh fruit, smoothies, juices, cheeses, cold meats, cereals, an egg and stir fry station...the coffee is excellent. I was very impressed with the selection. There are free shuttle buses to Patong beach, book ahead. Now if you have a private drivertaxi service to pick you up from the Hotel, you need to tell you driver to organise a voucher and drop it off to Reception, you will then recieve a copy of the voucher in an envelope placed in your room. Then 15 minutes before pick up advise the security guard at the gate that you have a private driver/taxi picking you up and show him the copy of the voucher. Yes I know its a bit a much....however I appreciate the high security. The hotel have the own taxi service. The hotel is new and you will find all the modern cons. Staff speak English well and are very professional, helpful and presented themselves well. I will definately stay again, Thank you Avista for a wondeful stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nellandglenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, 8 November 2013
Dear nellandglenn,

Greetings from Avista Hideaway Resort & Spa.

We are delighted you enjoyed your stay with us and thank you for leaving such detailed and positive feedback. We do appreciate all comments and it is nice to know when our guests have had such a nice time.

Chef Tim and his team are glad you enjoyed the food and especially the steak.

We have shared all your comments with the team and we look forward to welcoming you back again in the future.

Warm Regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 6 November 2013

We loved our stay at the Vista Hideaway hotel. Myself, my wife and daughter (1 year) stayed initially for 3 days then extended for a further 3 days thanks to the amazing service provided by staff at the hotel. To this point we wish to extend our huge thanks to Lorie, Sienna, Mr Gen San (Mark), Faye, Marielle and Jeff all of whom made our trip so memorable, a huge huge thanks for your impeccable service and for looking after our family and putting up with my awful jokes. :) I wish you all safe travels back to Manila and best of luck with your future studies and careers.

The hotel was great but the service provided by the individuals above made this a truly memorable stay.

Without doubt we'll stay at this hotel again, close enough to Patong should you need to visit but far enough away to feel like a true blissful hideaway.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edrelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review, 8 November 2013
Dear adrelf,

Greetings from Avista hideaway Resort & Spa.

We are delighted you and your family enjoyed your stay with us and that you also extended your stay.

All of the staff enjoyed having you here and look forward to seeing you again in the future.

We have shared all your comments with the team and will continue to deliver the best service we can.

Many thanks and warm regards

Avista Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Patong
19.0 mi away
Renaissance Phuket Resort & Spa
1.3 mi away
Grand Mercure Phuket Patong
2.1 mi away
Mandarava Resort and Spa
Mandarava Resort and Spa
#2 of 8 in Karon Beach
1,972 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
BYD Lofts Boutique Hotel & Serviced Apartments
0.7 mi away
Amari Phuket
Amari Phuket
#2 of 328 in Patong
5,773 reviews
0.4 mi away
Phuket Marriott Resort & Spa, Merlin Beach
Show Prices
Show Prices
Show Prices

Been to Avista Hideaway Phuket Patong, MGallery by Sofitel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Avista Hideaway Phuket Patong, MGallery by Sofitel

Property: Avista Hideaway Phuket Patong, MGallery by Sofitel
Address: 39/9 Muen Ngoen Road | Tri-trang Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Avista Hideaway Resort & Spa)
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Family Hotel in Patong
#4 Romantic Hotel in Patong
#4 Spa Hotel in Patong
#5 On the Beach Hotel in Patong
#5 Luxury Hotel in Patong
#6 Business Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:5 star — Avista Hideaway Phuket Patong, MGallery by Sofitel 5*
Number of rooms: 150
Official Description (provided by the hotel):
Avista Hideaway Resort & Spa, PhuketParadise in Phuket with Fresh Perspectives on the Perfect Tropical EscapeAs a discerning traveller, you understand that there are two sides to every story. Our view is, why limit yourself to a single point of view? Avista Hideaway Resort and Spa offers two equally mesmerising panoramas from its perch upon a steep green peak in southern Phuket.Ensconced in your lavish, luxuriously appointed guest room, Jacuzzi Duplex or the very private pool suite, we assure you of complete privacy. One of the vistas brings you back to nature as you gaze over a sea of trees to the calm of Tri Trang Beach; a contemplative outlook, pristine, green, serene. A contrasting view, due north is an expansive Andaman seascape, azure by day, glittering party strip by night, awash with the possibilities of paradise.This is luxury from a new angle. Naturally, you will find the expected amenities and cosseted comforts one expects from the ultra luxe tropical escapes: a private beach club, indulgent spa and dining adventures, 24-hour butler and seamless service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Southall Travel, Expedia, Booking.com, Ctrip TA, TripOnline SA, Hotels.com, Ebookers, HotelQuickly, Cancelon, Evoline ltd and getaroom.com so you can book your Avista Hideaway Phuket Patong, MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Avista Hideaway Phuket Patong, MGallery By Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing