The price was okay, and our room was nice and clean, but that's about it on the positive side.
The service was what made our stay there truly unpleasant. We've seen maybe four different receptionists, and each was more incompetent than the other. They either could not understand what we asked, were not able to articulate an answer, or simply did not care too much. We made a mistake and ordered breakfast there trying to save time before tours; ended up waiting for it for ~20 min two mornings (while the receptionist was preparing it, both times being surprised that someone wants an already payed-for breakfast), were almost late for our tour on once occasion, and just cancelled the breakfast for the rest of the stay (which was also not that easy for the staff). WiFi in the room was only working on an iPhone; Kindle, Windows Phone or Surface was too much for it to handle. Receptionist had an iPhone herself, so she couldn't help, obviously. Quite a long walk to the center or the beach, too.
All in all, a really bad experience, and if we ever come to Patong again, we know a place where we will definitely not stay.
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- Also Known As:
- Garden Phuket Hotel Patong