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“Fantastic hotel for very reasonable price”

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Garden Phuket Hotel
Ranked #138 of 322 Hotels in Patong
Oxford
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic hotel for very reasonable price”
Reviewed 13 July 2014 via mobile

Very clean hotel and our rooms were cleaned everyday with fresh towels
Good customer service
Good location to both town and the beach
Fresh French bakery every morning
Free wifi and use of safe in room with a/c

All of this for a very reasonable price

Stayed July 2014
Helpful?
Thank Haydyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

Traveller rating
    70
    53
    29
    9
    11
See reviews for
33
38
16
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014

Booked a family suite, but it turns out to be just 2 rooms that were connected to each other via a frosted glass panel. Furthermore, there was a lack of hotel amenities like soap and shampoo.
However, the receptionists were friendly and they were willing to recommend to us places to visit in Phuket. A good distance away from Bangla Street if you don't really enjoy the Vice area of Phuket. Behind the hotel, there are a few local eateries and a pub with live Sebai Sebai music selling alcohol at a decent price. Do go and check them out if you plan to laze your day in Phuket.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReinerNg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 June 2014

We had booked 4 connecting rooms via Agoda. When we check in, we were given 2 rooms on 4th floor and 2 rooms on 5th floor. This hotel DO NOT have 4 connecting rooms. at most, only 3. rooms on 5th floor had larger balcony. 2 out of 4 rooms at shower curtain. 1 of the room had the door latch broken. all rooms had empty fridge. Shower was good, varies choice of channels, friendly staff (the Indian guy, he works long hours there. hats off to him) and towels were changed daily. very clean swimming pool. Overall, recommended for easy going guest.

tips : this hotel is lady friendly

Room Tip: Larger balcony on 5th floor
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ejaz N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 May 2014

1st impression about this hotel was not good. On arrival on 13th May, an elderly lady at the check in counter asked for our check in details and informed me that my booking was not paid. I made booking for a family room (6 pax) thru booking.com which asked for my c/card details and also rec'd confirmation that booking had been confirmed. The lady asked me to check my credit card statement & was assured that it hadn't been charged. We were taken aback however since all of us were tired, we were asked to check into our rooms. Family room on 5th floor had 3 rooms all separate doors but had an additional main entrance where we could lock from inside. All rooms and bathrooms were clean and spacious with balconies. No complains on that. This hotel does not provide food except for set breakfast daily which starts only at 8 a.m. However, M Narina hotel which is just opposite offered us a good lunch which was of moderate price. We were impressed with M Narina instead.
On the next day was our Island hopping activity, since we had to leave early, breakfast only consisted of bread with butter & jam with coffee. Nothing else was available.
Next day I found out the my credit card was not charged. Booking.com only confirms booking so I wanted to use my credit card to pay but to my horror this hotel does not have the service to accept credit cards. I did not have enough cash for payment as I thought that payment had been made for. They put me thru their booking agent which says that my credit card had no funds & was advised to take cash advance. I was not left with other options but had to follow suit for which I was charged with cash advance fee & cash interest running. It was a stressed up trip and in short I would NOT recommend this hotel. Only person who was very patient and pleasant was 'Cedric' an Indian who serves at the reception.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MaryPauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 May 2014

Staff was rude. We paid extra for breakfast and they argued with us about it every day. They had signs everywhere about extra fees for using the a/c or ripping/staining the towels. When we got to the room the towels were ripped and the bedding was stained. This hotel is a joke!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RedDaisy25Jamacia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 May 2014 via mobile

This hotel has the worst customer svc EVER!! We were greeted by no front desk clerk to be found at check in. We called out hello, HELLO after SEVERAL minutes at the front desk. Finally, after no response, one of us went on the hunt. She finally found the clerk laying on a sofa watching tv not far enough away as to not have heard our hello pleas.
We were then checked in with no delay.
Unfortunately on our way to room we passed many signs warning of all the things we may do to be charged extra.
Using mini-bar was one-no brainer there. The problem was that the mini-bar was empty and we were informed to stock it at the 7-11 if we wanted it stocked.
Towels, sheets and rugs damaged would also be charged for...fair enough if they were not already all destroyed or missing altogether.
We had pre-paid for our room to include their breakfast buffet. That was a great plan until we asked for it and were given the look of death as it does not exist here. The very next day when we looked on our booking site breakfast buffet was no longer an option.
Signs say if you require a beach towel please just ask but....god help you if you dare ask them for such a thing while they are busy watching tv or any other thing they would rather be doing.
Bottom line...take my word or not...but...take my word!!

Stayed May 2014, travelled with friends
Helpful?
4 Thank Mykahmalloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2014 via mobile

Amazing hotel! Been travelling thailand for the past 3 months and by far the nicest hotel I have stayed in as of yet! Good location, and super friendly staff! Not far from patong beach- 10 minute walk max! Comfortable and spacious rooms, always kept clean and cleaned daily! Would recommend this hotel to anyone, also perfect for people travelling on a low budget, doesn't burst the bank!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Meg E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garden Phuket Hotel

Property: Garden Phuket Hotel
Address: 34/73-76 Phrachanukhro Rd, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#12 Best Value Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Garden Phuket Hotel 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda and Ctrip TA so you can book your Garden Phuket Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Garden Phuket Hotel Patong

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