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“Haven”

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Garden Phuket Hotel
Ranked #121 of 319 Hotels in Patong
Certificate of Excellence
Darling, South Africa
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Haven”
4 of 5 bubbles Reviewed 1 August 2014

This hotel room, cool, clean and comfortable, became a haven to return to after the hustle and bustle just a street away. The hotel is well located with Patong beach just a 5min walk away and the Malin Plaza market in the next street. The hotel staff are all extremely friendly and helpful, ready to fulfil any request you may have. They offer a good breakfast of juice, eggs, meats, toast and tea or coffee, a good start to any day. We were spoilt on several mornings with fresh croissants, pastries and fruit too. The rooftop pool proved to be a wonderful place to cool down.

Just outside the hotel you will find all you need. Tour operators, taxi's busses, tuk-tuks, restaurants and much more. The Hard Rock Cafe and Jungceylon are all in close proximity.

A very pleasant stay.Thanks to all the hotel staff and owner, Paul

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank GildavdM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 reviews from our community

Traveller rating
    70
    53
    29
    9
    10
See reviews for
33
38
16
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Houston
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

I don't know about some of these reviews - every single staff member we met was extremely polite and went out of their way multiple times to make sure we had a pleasant stay. The rooms were way cleaner than many of the other island hotels we have stayed at elsewhere in Thailand. The location is about a 5-7 minute walk from the main beach, maybe a tiny bit further to the main party road. This was good because it was peaceful with plenty of the needed amenities very close by (across the street). Would definitely stay here again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Thailandtraveler12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 July 2014 via mobile

We had a wonderful stay at this hotel. The staff was very friendly and helpful and Paul the owner always was taking care of us. We have been travelling through all the south east of asia and was the first time that we were comfortable 100 x 100, for us was really important to have a quiet room and at this hotel we didnt hear any noise. In addition the price/quality is completly worth it. The hotel has a great location, big room, air con, balcony, swimming pool, wifi and you can rent there motorbike (really good price). Nearby there is a night local market and makes the location completly perfect. Next time we are in Patong we will book again, no doubt!!! Thanks for everything Paul!!

Stayed July 2014, travelled as a couple
Helpful?
3 Thank Marga A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 July 2014 via mobile

Very clean hotel and our rooms were cleaned everyday with fresh towels
Good customer service
Good location to both town and the beach
Fresh French bakery every morning
Free wifi and use of safe in room with a/c

All of this for a very reasonable price

Stayed July 2014
Helpful?
Thank Haydyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 12 June 2014

Booked a family suite, but it turns out to be just 2 rooms that were connected to each other via a frosted glass panel. Furthermore, there was a lack of hotel amenities like soap and shampoo.
However, the receptionists were friendly and they were willing to recommend to us places to visit in Phuket. A good distance away from Bangla Street if you don't really enjoy the Vice area of Phuket. Behind the hotel, there are a few local eateries and a pub with live Sebai Sebai music selling alcohol at a decent price. Do go and check them out if you plan to laze your day in Phuket.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReinerNg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 5 June 2014

We had booked 4 connecting rooms via Agoda. When we check in, we were given 2 rooms on 4th floor and 2 rooms on 5th floor. This hotel DO NOT have 4 connecting rooms. at most, only 3. rooms on 5th floor had larger balcony. 2 out of 4 rooms at shower curtain. 1 of the room had the door latch broken. all rooms had empty fridge. Shower was good, varies choice of channels, friendly staff (the Indian guy, he works long hours there. hats off to him) and towels were changed daily. very clean swimming pool. Overall, recommended for easy going guest.

tips : this hotel is lady friendly

Room Tip: Larger balcony on 5th floor
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ejaz N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 17 May 2014

1st impression about this hotel was not good. On arrival on 13th May, an elderly lady at the check in counter asked for our check in details and informed me that my booking was not paid. I made booking for a family room (6 pax) thru booking.com which asked for my c/card details and also rec'd confirmation that booking had been confirmed. The lady asked me to check my credit card statement & was assured that it hadn't been charged. We were taken aback however since all of us were tired, we were asked to check into our rooms. Family room on 5th floor had 3 rooms all separate doors but had an additional main entrance where we could lock from inside. All rooms and bathrooms were clean and spacious with balconies. No complains on that. This hotel does not provide food except for set breakfast daily which starts only at 8 a.m. However, M Narina hotel which is just opposite offered us a good lunch which was of moderate price. We were impressed with M Narina instead.
On the next day was our Island hopping activity, since we had to leave early, breakfast only consisted of bread with butter & jam with coffee. Nothing else was available.
Next day I found out the my credit card was not charged. Booking.com only confirms booking so I wanted to use my credit card to pay but to my horror this hotel does not have the service to accept credit cards. I did not have enough cash for payment as I thought that payment had been made for. They put me thru their booking agent which says that my credit card had no funds & was advised to take cash advance. I was not left with other options but had to follow suit for which I was charged with cash advance fee & cash interest running. It was a stressed up trip and in short I would NOT recommend this hotel. Only person who was very patient and pleasant was 'Cedric' an Indian who serves at the reception.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MaryPauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garden Phuket Hotel

Property: Garden Phuket Hotel
Address: 34/73-76 Phrachanukhro Rd, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#20 Best Value Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Garden Phuket Hotel 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Garden Phuket Hotel Patong

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