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“Worth staying!” 5 of 5 bubbles
Review of Holiday Inn Express Phuket Patong Beach Central

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Holiday Inn Express Phuket Patong Beach Central
Ranked #15 of 319 Hotels in Patong
Certificate of Excellence
England
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Worth staying!”
5 of 5 bubbles Reviewed 12 September 2013

I have stayed at this hotel last weekend during my visit to Phuket. We arrived at the hotel at 9am, and we were quite impressed that the hotel staffs allowed us to check in early (our check in time was 2pm). The size of the rooms is ok for 2. Very basic room with all essentials. I love the decorations of the room as it's very modern and comfy. It's good that they provide 2 types of pillow (soft and firm). The most important to me is the rooms is very clean. Breakfast was good, and it's a plus point that they allow guests to do take away if you are in a rush and unable to have breakfast in the restaurant. I like the fact that they prepared take away cups for the guest to do coffee take away.

The hotel is close to the Patong beach and shops in Patong. The 7-11 convenient store is just right outside the hotel, so it's very convenient. There is a massage shop outside hotel, the service is pretty good.

The only negative point is the pool is a little too small. As I went during low season, I can't imagine how crowded it will be during high season!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank zynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 13 September 2013
Dear “zynn”

We are a hotel for today’s guest like you. Adventurous and independent traveler, if we have rooms available we allow early check-in at no extra charge. Phuket is a 24 hours place where airplanes land all around the clock and if we have rooms availabe there is nothing to stop us to let guests check-in early to make your experience as comfortable as possible at the hotel to be ready to enjoy Phuket.

With all the guest “out and about” exploring the island there are not many people at the hotel and this was the same in the high season. Plus during the high season there are a lot of our guest just wondering down to the beach. We are not a resort hotel where people stay all day around the pool and expect a swim-up bar.

Our Grab & Go concept at breakfast is really taking a momentum where we get a lot if mentions for this great add-on. Many of our guests are going on tours and if they had a late night they just enjoy taking the breakfast on the run and having it in the bus till they are dropped off to start the adventures.

Please let us know when you are making your way back to Patong.

Stay Smart with us

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,415 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
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English first
Broadbeach, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 September 2013

This is in a gem of a location, such easy access to Patong Beach, Nightlife and Shopping centres but in a quiet street. The Hotel staff and amenities are excellent. Breakfast facilities could be streamlined to become more efficient but aside from that we really enjoyed our stay.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 13 September 2013
Dear “ Rachel”

Thank you for taking time to review our Holiday Inn Express Phuket Patong Beach Central. As you describe we have a great location in Patong, close enough to walk to all places but far enough from the noise of Patong’s nightlife.

I am glad you enjoyed our concept and if you make your way back to Patong let us know.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
4 of 5 bubbles Reviewed 11 September 2013 via mobile

The express tagged in its name says it all. Simple breakfast, room and toiletries.
Not recommended if you want to spend all day in the hotel. Good if you just need to sleep and chill.

Pool is cool but about small. No restaurant.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank minnx80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 13 September 2013
Dear “minnx80”

Holiday Inn Express stands for great value for money, great location, great sleep experience, free Express Breakfast Bar and Free WiFi. One room type - one price to make it simple. (except the three Express suites).

Enabling to offer such great pricing we offer everything you need but nothing you don’t. You do not pay for the kid’s club you do not use, or the multiple restaurants which you are not visiting because there is so much choice around just outside of the hotel. Patong has so much to offer and all in walking distance that we deliver with our hotel concept a great price point for the location we are in, just across the road on the beach but we do not have the services such as restaurants, kids club or bell boys.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 11 September 2013

I was staying at Holiday Inn Express Patong for 5 Nights. I stayed with my girlfriend and both my parents.
The hotel itself was great, it has a large open-air Lobby with a lot of couches around, a medium size swimming pool with kids pool beside, a gym, and a laundry. For an "express" hotel it does ticks all that we needed.

The breakfast are simple, but it is enough for us. With some danish, bread, sausage, fried rice, cereal, fruit juices are available. They also rotate some of the items for the next day.

The room was quite large and have a balcony facing the pool / garden. It's clean and has wi-fi in the room. The bathroom is adequate.

The staff was attentive and helpful. We think it is a nice touch that the securities always give a salute gesture when we came back to the hotel.

The location of the hotel is great. It's only a few steps away to Patong beach and not too far to Bangla road (around 15 minutes walking). There is a Thai massage booth, pharmacy and seven eleven (24 hours) just beside the hotel. Don't forget to try Toni's Pancake right across the beach near the hotel.

There are room for improvement though. Maybe the language skills of the staff could be better. And a Shampoo for the shower would be great.

Overall it is a great hotel. Would recommend it and maybe we will be back someday.

Room Tip: Ask for building 1 or 2 if you want to stay around the lobby, less walk to the room.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Aldwin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 13 September 2013
Dear "Aldwin A"

It was our pleasure to have you and your extended family with us as our guests and I am glad that you thoroughly enjoyed your stay with us. Thank you for your great review.

Our key focus is on great team delivery and offering value for money in a great location. This enables everyone to save money with us and spend it elsewhere. Great offers for tours, multiple choices for dinning, massages and shopping experience are available in Patong.

Please feel free to keep me as a point of contact when you are planning your next visit to our hotel as I would be more than happy to help you with your arrangements.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 9 September 2013

too many mainland chinese that are rude, noisy and spit in the pool, this ruins the high points i was suppose to give to the hotel. the hotel has small size box tissue in the room, which is quite a nice gesture.panasonic plasma TV,, cable, empty fridge, tooth brush, wall hanging soap in both the shower rm and the toilet sink, only 1 kind, very clean towels, bedsheets, bright rooms, nice staffs.
simple breakfast, but stained chairs. every morning is the same, 1 kind of congee, (either fish, pork or chicken), either beef or chicken sausage,(low quality), well done sunny side up fried egg/scramble/ cuts of frittata egg, toast, cucumber, tomato, lettuce, fried rice, 3 kinds of buns or danish(small size) overall the hotel is above average is worthwhile, just the clientele.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank KatieGaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 10 September 2013
Dear “KatieGaan”

Thank you for taking the time to write a review and thank you for your high rating in “Value”, “Sleep experience” and “rooms”. It is a shame that other hotel guests have tainted your experience at our lovely property. I will communicate this concern with our team to address when seen firsthand as this is not acceptable behavior. But very glad that otherwise you rate us as above average and worthwhile to stay.

Stay Smart with us!

Sincere Regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 7 September 2013

Something that is unique about this hotel is the "coffee to go" for the breakfast menu, Literally prepared with the "take away cup"! awesome idea!
The location for this hotel is also very convenient! walking distance to Patong Beach, Patong Seafood, JungCeylon Mall, Bangla Road.
Hotel is very clean and i love the bathroom, it's equipped with rope-like to hang wet clothing, very much needed for beach resort :) and like the idea of dual-door for the shower + bathroom, smart!
The bed and the fluffy pillows, just the way i like it!
Recommend to stay if travelling with group!

Room Tip: If travelling with family - ask for rooms in the main building. Access is just behind the front offi...
See more room tips
  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Inca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 9 September 2013
Dear “Inca T”

You have just described the hotel in the best way what we are. We stand for “value for money” and “great and convenient location”. A hotel for the Smart Guests.

Appreciating the great value for money but being just across the road from the beach and in walk distance to restaurant, markets, entertainment and shopping center. Close enough to walk but far enough away from the noise.

The “Grab & Go” concept with the take-away coffee is getting a lot of mentioning from our guests same as well the soft and firm pillows for a great sleep experience.

We look forward to have you with us again in the near future.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed 7 September 2013

The reason why you should choose this hotel:
1-location is perfect,very close to beach(100m away) and night life
2-concept of hotel,the swimming pool is attractive especially at night
3-hotel staff is helpful and speak english very well,(I would like to thank especially to the Manager ,he is very professional on solution about problems)
4- the room pool view is better ,but garden view is also good.
5- rate of room is cheap
6-there is small market just outside to hotel which is 24 hours is open
7-the breakfast is limited offer but ok

Room Tip: swimming pool view
See more room tips
  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kule1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 9 September 2013
Dear “kule 1”

Thank you for the list of the great points why you should select our hotel and I am glad we could be of assistance to you.

“Great location” and “value for money” is really the key attribute of our brand and just fantastic how many guests are recognizing us for this.

We look forward to have you with us soon again and will be more then happy to be of assistance to you for your future booking.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Phuket Patong Beach Central

Property: Holiday Inn Express Phuket Patong Beach Central
Address: 8 Hatpatong Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Patong
#17 Romantic Hotel in Patong
#25 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Phuket Patong Beach Central 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more   less 
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Also Known As:
Holiday Inn Express Phuket Patong Beach Central

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