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“Nice hotel near the beach”

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Holiday Inn Express Phuket Patong Beach Central
Ranked #22 of 334 Hotels in Patong
Certificate of Excellence
Reviewed 9 March 2014

Stayed last February 19 to 22 with my niece.We got the high floor we wanted with a view of the pool and hills.However, the bathroom has bunch of flies.Since we arrived in the hotel at 11:00pm I complained the flies the following morning.There was immediate response and we were transferred to another room.One can of pringles,2 bottles of minute maid orange juice and 2 cans of coke together with a note of apology were sent to our room.The manager called us to say sorry for the inconvenience.The hotel is walking distance to the beach, very safe to walk, near 7-11 and its location is more quiet.Bedsheets are clean,pillows are very soft .Breakfast is ok..May I suggest that Thai dishes be included in the breakfast .Lobby is huge, the fresh air surrounds the whole lobby,pool is big for kids and adults.

  • Stayed: February 2014, travelled with family
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Thank tina_y2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this reviewResponded 10 March 2014

Dear “acropolis”

Thank your for taking the time to write a review for our Holiday Inn Express Phuket Patong Beach Central. We apologies for the inconvenience you have experience in your first room and glad the team has reacted immediately on it to get it resolved.

Our hotel is in a great location where you are just across the road to the beach and have multiple restaurant dining options around us. Shops and malls in all directions and there is a never a boring minute in Patong with all the options you can do from adventurous activities, cultural Thailand or just enjoying the nature of Phuket and the national parks.

Please let me know when you are planning to come back to Patong and we can assist you with your booking.

Stay Smart with us!

Sincere regards
Dominic

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Reviewed 9 March 2014

Staying at Holiday Inn Express Patong for 14 days. The concept of their "express" suits here nicely. Area is full of restaurants so hotel stays calm without night time hassle with own bars. The standards of hotel is high. It is a brand new and modern with reasonable price. Nice area with just beach side location. A few minutes walk to Bangla, restaurants and shopping. Special thanks for very polite employees! Smiling, polite and helpful. (Extra thanks to a man at the desk, Satxxxx?, very pro) . Rooms are really nice, even if they are not very big. Efficient aircondition and all equipment U need. A few hints to the management. Use also library at breakfast rush times. It is empty at mornings including its 30 seats... Although the hotel is brand new, some purple and grey walls could be painted once more. Also - put some more sunbath chairs more at the pool area - often at afternoons all the seats are occupied, or at least covered with towels. Summary - very nice hotel, grat location, very polite employees, abdolutely worth of visitng. Warmly recommended.

  • Stayed: March 2014, travelled solo
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Thank Pekkakorhonen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this reviewResponded 10 March 2014

Dear “Pekkakorhonen”

Appreciate you taking time to write a great review for our Holiday Inn Express Phuket Patong Beach Central. Yes I agree, our brand fits greatly in to Patong. We have a great location offer Express Start Breakfast and WiFi included in the rates for a great start in the morning and as well to stay connected with the ones who could not join you on your break. We offer great sleep experience with our soft and firm pillows and adding to this thank your for highlighting the great team service delivery.

The library room is set up and available every morning, with the condiments set on each table and some guest are making use of it for a quiet relaxed place to start their day. Before the rain season we are starting again to re-do all the façade to ensure the hotel is as nice as it was on the day we opened a year ago. There will be no guest impact for the façade but you correctly highlight our focus for the next months.

We look forward to have you with us again and please do not hesitate to contact me directly if I can be of any assistance for any future booking.

Stay Smart with us!

Sincere regards
Dominic

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Reviewed 9 March 2014

My husband and I enjoyed so much our stay. We loved our room, surrounding was beautiful, quite relaxing to look at, great facilities and amenities, the staff were friendly. Location was great too as Patong beach and malls are near by, pretty within walking distance. We would definitely recommend Holiday Inn Express Phuket Patong Beach Central to friends and family that will plan to visit Phuket. We'll also definitely going to stay there again when we come back to Phuket.

  • Stayed: December 2013, travelled as a couple
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Thank leelou627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this reviewResponded 13 March 2014

Dear “leelou627”

Appreciate you taking time to write a fantastic review for our Holiday Inn Express Phuket Patong Beach Central and passing on your recommendation to your friends and family.

Thank you very much for your great note about my team’s service delivery and the great location of our Holiday Inn Express Phuket Patong Beach Central. Everything is close by and we just have a new shopping market around the street corner from our hotel with plenty of stalls to spend a good afternoon browsing through.

Please, let me know when you are coming back and do not hesitate to contact me directly if I can be of any assistance.

Stay Smart with us!

Sincere regards
Dominic

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Reviewed 9 March 2014

This hotel is almost new and even though it is off the beaten track it is only a short tuk tuk ride to the action. The staff were fantastic and very helpful.
I have stayed at 5 star hotels in Phuket and would rate the accommodation and service at this hotel better in some cases all be it very basic.
Even though restaurant only does a basic breakfast which is included, many eating options within a short a distance away.

  • Stayed: March 2014, travelled solo
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Thank 777Raymond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this reviewResponded 10 March 2014

Dear “777Raymond”

Thank you for your great review and appreciate your great comment about our service levels.

We do not mark ourselves as a five star hotel but are always flattered when we get great reviews for our team delivery. We offer everything you need and nothing you don’t.

Our Great room caters with the Express Start Breakfast Bar and for lunch and dinner we have so many choices around our hotel that we decided not to operate a hotel restaurant. We have the Mam café just around the entry which offers great Thai and international dishes and further down to the beach there is just one restaurant after the other.

Please let me know when you are planning to come back to Patong and we can assist you with your booking.

Stay Smart with us!

Sincere regards
Dominic

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Reviewed 7 March 2014

Stayed in January 2014. Booked 3 rooms. Stayed with my parents and kids. We arrived very early in the morning by flight. The hotel personnel was kind enough to allow us an early check -in and was very helpful and friendly throughout the check-in process. The rooms are clean. Bed and pillow was comfy. There is a convenient store situated next to the hotel. You will need to cross a street to get to the beach but there is a traffic light to ensure your safety .The beach was clean and masseurs there charges THB300 for a one hr massage. Would suggest the shops opposite the beaches as they possess better massage skills at a lower charge.
There are 2 units of washing machine and dryer in this hotel where you can utilise at a minimal charge. There is also a soft drink vending machine at the hotel lobby and to top it all, they provide free ice through an ice dispenser machine placed next to the vending machine.
Jungleceylon is too far to reach by walk due to the humidity caused by the sun. May opt to take a tuk tuk from hotel.
The transfer charges to airport was very reasonable.THB900 for a van per way. May check with the tour operator situated within the hotel vicinity, if you had not already booked one.

  • Stayed: January 2014, travelled with family
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2  Thank TYYL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this reviewResponded 10 March 2014

Dear “TYYL”

Appreciate you taking time to write a review for our Holiday Inn Express Phuket Patong Beach Central and thank you for your and your families visit and your review with great detail.

Our great location with the value for money we offer is always a great feature we hear from our guests. Just across the road to the beach in 2 minutes, 5 minutes for all the Thai and international restaurants and 10 minutes to Bangla Road the entertainment precinct. Same time we have the seven-eleven around the corner or if you do not even wonna step out there is the vending and Ice machine and drinks and snacks available in the lobby.

Please let me know when you are making your travel back to us and we look forward to welcome you and your friends again.

Stay Smart with us!

Sincere regards
Dominic

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Reviewed 6 March 2014

We were six couples from India and booked this hotel for 5 nights based on the reviews given in trip adviser and we were not disappointed. The hotel is very well placed, near to the beach and markets but just far enough to give you a calm and relaxed environment. The staff is very helpful and thankfully understand english better than people normally do in Thailand. It was heartening to see the GM of the hotel, Mr Dominic personally welcoming guests at the morning breakfasts.
The rooms are well maintained, clean, good sized with effective air conditioning and good acoustics for a comfortable sleep. The staff was also helpful enough to bunch us all together on the same floor in the building nearest to the pool. Mr Dominic himself was kind to allow us a late check out as our return flight was late in the evening.
The morning breakfast is reasonably good with a take away facility. The breakfast area however tends to get crowded at times.
The jewel in the crown is undoubtedly the well lit infinity swimming pool right in the centre of the resort. You could very well spend the whole day relaxing alongside the pool. The provision of towels and umbrellas for use in the swimming pool and nearby beach is a big help. Though the hotel has no restaurant of its own, the proximity to 7/11 shop, massage centre and beach road cafes make up for this.
Overall, its indeed value for money

Room Tip: All rooms seem to be good but rooms nearer to the main building are easily accessible
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  • Stayed: February 2014, travelled as a couple
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Thank ravi277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this reviewResponded 10 March 2014

Dear “ravi277”

It was our pleasure to have you and your group of friends with us. Thank you for your great comments and great feedback for my team.

We do not have a restaurant in our hotel as we have so many choices around our hotel. You name it, you find it around the corner. The list just does not stop with all the different option of food you can get and as well in all different price classes. Just outside of the hotel we have the Mam Café which offers great Thai and international food. Further down to the water is a multitude of Thai restaurants with Seafood displayed for your choice. Indian, Dubai, Russian, Japanese and the Irish pub are just along the road. In walking distance are as well some great renowned restaurants with great views, just to name one the 9th floor restaurant has absolute fantastic view over Patong to the beach with the fireworks lighting up continuous.

The pool area and the open air lobby are just creating that great holiday feel. Whilst in Patong with all the restaurants, bars and shops in the hotel it is the relaxed Oasis with the infinity pol and the garden around the different buildings.

Please let me know when you are making your travel back to us and we look forward to welcome you and your friends again.

Stay Smart with us!

Sincere regards
Dominic

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Reviewed 6 March 2014

If you're looking for a good modern comfortable room with all facilities, but dont want to overspend for accommodation during ur holidays in Patong, Holiday Inn Express would be one of the best choices you can find.

Room and facilities: 9.75/10 the bed is REALLLYYYY comfortable, i didnt really want to get up. All facilities such as coffee and tea making, bathroom amenities, sandals, safety box etc. are provided in room. the balcony is spaceful and gives us good view. However i dont like the bahtroom door that is made for "2 in 1" , it's actually kinda smart for saving budget in construction.. when you shower, you need to use that door to close the shower space so that the whole bathroom wont get wet, but then there's no door to close between the toilet and the "bedroom" . I prefer having 2 doors for the bathroom that separate the toilet area and the shower area,

Hotel facilities and Breakfast : meets the policy of the hotel "Express" so Breakfast is not soo "extravagant" , something quick and simple, but with quality. Hotel facilities: Swimming pool and fitness, excellent! 10/10

Staffs and Environment: friendly, but dont expect any kind of personal service from this hotel, as the hotel policy for guests seems to be "self-service" . If you take the service as the most important thing, i recommend you to go for some luxurious hotel or resort types.

Locatioin : not that bad, especially for young people like us, it wasnt too far to walk to Bangla Road when shops along the road are still open,

All in all, i am satisfied with my stay at this hotel, it's made my holidays in Patong become more cozyy and comfy ;)

  • Stayed: October 2013, travelled with friends
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Thank NocturnalSom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this reviewResponded 10 March 2014

Dear “NocturnalSom”

Thank you for your nice review and explaining our great value for money concept in a great location of Patong. Close to everything but far enough away from the noise.

You are absolutely right, we provide great and friendly service but if you are looking for the traditional hotel services such as concierge and bell boys, restaurants, roomservice and stocked minibar, kidsclub and Spa this will not be with us. We decided to only offer select service and reduce our costs and pass this one with great rates for our guests just across the road to the beach.

The beds are just getting continuously amazing feedback with the soft and firm pillows, which is important to get some great sleep comfort to relax in your well-deserved break. Sweet dreams….

Stay Smart with us!

Sincere regards
Dominic

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Additional Information about Holiday Inn Express Phuket Patong Beach Central

Address: 8, Hatpatong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Patong
#17 Romantic Hotel in Patong
#22 Family Hotel in Patong
Price Range: £52 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Phuket Patong Beach Central 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more   less 
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Also Known As:
Holiday Inn Express Phuket Patong Beach Central

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