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“Nice Hotel. Great Location”

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Holiday Inn Express Phuket Patong Beach Central
Ranked #17 of 322 Hotels in Patong
Certificate of Excellence
Sydney, Australia
Level 4 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice Hotel. Great Location”
Reviewed 14 April 2014

Hotel is as advertised. Location is great and the rooms are as displayed. New and fresh and the daily servicing leaves the room fresh and as new. Pool area is smallish but adequate, and the beach is only a couple of minute walk away. Breakfast is okay considering the volume of guests and is pretty basic, but plenty of it and the coffee is drinkable! Ice machine in the lobby is an advantage and always available. Towels are always available at reception and umbrellas are also there in the unfortunate case that you need one.

Room Tip: Try get a pool view on a high floor in the same block as the reception (block 2)
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chairman1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 24 April 2014
Hi “Chairman63”

Greetings from Holiday Inn Express Phuket Patong Beach Central team and thank you for your great review. I enjoyed receiving your review with your comment "the hotel is as advertised". We offer select service hotel and value for money in a great location. We offer everything you need and nothing you don't. We have been nearly one and a half year in operation and continuously work on our service delivery and upkeep of the hotel to enable great memories for our guests.

Please let me know if you are making your way back to Patong and do not hesitate to contact me directly if I can be of any assistance

Stay Smart with us!

Sincere regards
Dominic
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (297)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
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English first
Kuwait
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014 via mobile

Infacat the hotel is awesome , about 2 minutes to the beach and 10 minutes to the Jungcylon mall , hotel staff are friendly and helpful, I recommend this hotel for many reasons , the value , location and staff.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Raed Hassan Sal... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 24 April 2014
Hi “Raed Hassan Sal… H”

Thank you for your review and recognizing us for great value, great location and great service. Walking distance to everything. We love the buzz the town has and you are able to find for all taste something. Cultural experience, nature beauty, adventurous activity from Flying from tree to tree or zorbing down the hill besides all the water activity which is offered. Excursion to the nearby islands such as James Bond island or Phi Phi Island for a full day excursion.

Please feel free to keep me as a point of contact when you are planning your next visit to our hotel as I would be more than happy to help you with your arrangements.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Labuan Island, Malaysia
Level 5 Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 April 2014 via mobile

The hotel looks amazing. The staff are polite and always greet with a smile. The room is clean and modern. Each room has its own balcony. The bed is comfortable.

However I'm deeply disappointed with the breakfast. The choices are so limited and the menu is almost the same everyday.

Overall, it's value for money and at a pretty strategic location putting aside the letdown of the breakfast.

Stayed April 2014, travelled with friends
Helpful?
Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 24 April 2014
Hi “Nicolas S”

Thank you very much for your stay with us and taking the time to write us a review and leaving great feedback for my team’s service delivery.

With our select service concept we offer great value for money and including free WiFi and the Express Start Breakfast Bar in our rates.

Our Express Start Breakfast Bar offers four hot dishes such as the daily changing rice soup, fried rice - , an egg dish - and a sausage dish. On the cold selection we have the three cereals’, 3 cut fruits, 2 whole fruits, salad bar, 2 natural and fruit yoghurts, bakery selection with danish’s, muffins, bread rolls and croissants and white & whole meal toast. 3 juices and coffee, tea, chocolate and mocca as hot drinks.

A lot of our guests like the “Grab & Go” concept when they go on tours to take the breakfast conveniently with them when they board the tour buses.

Please do not hesitate to contact me if I can be of any assistance for a future visit.

Stay Smart with us!

Sincere regards
Dominic
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dun
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2014

I like the easy going atmosphere at the hotel,non pretentious staff very warm and helpful, very fast check in- and that too around 10.30 am.
We needed two rooms and they took extra care without my asking to give us connecting rooms.

The place is spanking new and they have maintained it.The rooms are spacious and very comfortable,beds are excellent and clean ,the bathroom is good and practical.one does not get the usual toiletry as in other hotels ( shampoo,lotion etc) hey this is the express chain..a dispenser for soap is there.
The rooms have a balcony which can easily accommodate two people for a sit out.
The breakfast is slightly weak point,very less choice - one dish of egg and one dish of say rice or something, though you have a small selection of salads,breads and cereals .
But then this the express, full service would be at the regular Holiday Inn.
Pool is good small but practical.
Overall a good place with a nice location at the end of Patong, you step out and you have the beach barely 100 mts away and a sprinkling of cafe's and stores all around you .
Wi-fi is free and good all over the hotel a big plus.
Would Love to come back.

Room Tip: Block/building 4
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sameer452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 24 April 2014
Hi “sameer452”

Appreciate your great feedback and understanding of our Holiday Inn Express brand concept.

We offer great value for money in a perfect location of Patong. We offer everything you need and nothing you don’t. I do understand the feedback that we do not offer a full buffet breakfast experience but at the same time we do not charge the same rates as an international branded resort hotel in same location. We offer the two hot Asian dishes, two western dishes with daily changing egg and sausage. For our vegetarian guests we have the salad bar besides the cut and the whole fruit to get a great start of the day. Cereals, yoghurts and bread selection is as well all on offer.

We look forward to have you with us again in the near future.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

Stayed for a week here. Room was really nice, love the layout and design. What I love the most is the air cond doesn't shut off when you pull the room card out! Can't live without air cond in Patong beach! Great that they don't shut that off. Hot breakfast can get boring after a couple days. Liquids(juices/milk) top up on the breakfast line can be slow. Internet is really slow, so don't put too much hope on it. Half of the time their internet routers are loaded and gadgets would refuse to connect unless you run your internet 3am-7am. They do have a lot of guests flowing through, and sometimes it does show on the staffs' face they're under a lot of pressure. Hope they get more front line staffs to handle the peak periods. Other than that, they're pretty good.

Room Tip: Avoid the pool side or road facing ones would be good. Can be noisy.
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mous3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 24 April 2014
Hi “mous3”

Appreciate your feedback of your happy stay with us. We have experienced some internet issues with our internet supplier that the connections used have not been released. This has been fixed in the meantime and I apologize about the inconvenience caused. We are continuously looking on how we can increase our WiFi service in the hotel as internet is a base necessity.

Love the room tips. Everyone has a different perception on those, some highly recommend the pool view and others are avoiding the pool side to enjoy the quiet oasis of the gardens or the action on the street.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level 6 Contributor
176 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 10 April 2014 via mobile

Cozy and yet spacious rooms, a very nice pool, beautiful lobby, adequate breakfast buffet, great location, and very friendly staff.

All the mod cons one expects from a hotel of this class are available.

This is definitely a highly recommended place to stay in Patong.

Stayed April 2014, travelled with friends
Helpful?
Thank louierh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 24 April 2014
Hi “louierh”

Our team, the great location and the modern building are making a great holiday experience in busy Patong. Thank you for recognizing and recommending us for this.

Much appreciated and let us know when you are making your way back to Patong.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 9 April 2014

We were staying here for 4 nights.

Brand new hotel. Clean and modern contemporary design. Love the open lobby. Resort style concept. Check in was fast. Very attentive staffs.

The price for the room was brilliant. There is a self service laundry at the lobby. It cost THB 100 for washing and another THB 100 for drying including the detergent and fabric softener.

This hotel is well located and only a few steps to the beach. The convenience store, 7 eleven is just next door. A lot of eateries around. Unlimited devices for free wifi.

On our departure to the airport, we book the taxi at this website: phuketshuttle.com
It cost us THB 750 one way per taxi.

Will I go back to stay at this hotel?
It's a big Yes.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Meow_Boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 24 April 2014
Hi “Meow_Boy”

Great to have you with us and looking forward to welcome you again for your next trip to Patong. Please let us know if we can be off any assistance for your next stay. The design of the airy lobby with the vertical garden is giving a great holiday feel when you check-in at the hotel. Space, freedom and fresh air. Appreciate your great review for our value for money proposition in a great location of Patong.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Phuket Patong Beach Central

Property: Holiday Inn Express Phuket Patong Beach Central
Address: 8 Hatpatong Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Patong
#17 Romantic Hotel in Patong
#25 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Phuket Patong Beach Central 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more   less 
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Also Known As:
Holiday Inn Express Phuket Patong Beach Central

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