Rather nice lobby and pool. Love the concept of grab and go breakfast as I was rushing out for a day tour at 8.00am in the morning. Nothing too special about the breakfast selection though. The staff who helped with my check-in in the morning was really nice, polite, friendly and knowledgeable. She was able to tell me where to wait for the bus to Phuket Town and the estimated price if I were to travel by taxi instead. Also, she is always smiling. However, the front desk staff on night shift is a completely different story. I wonder why I deserved a death stare when I only asked a simple question - what time does the breakfast starts. The staff on night shift are very rude, and very unpleasant to talk to.
The room is rather simple, nothing fancy. However, I was rather upset on my 2nd day because my bf and I were being locked out of the room as the card scanner was spoiled. And this had to happen after a really tiring day. We stayed at block 6, which is one of the last building from the main lobby. We had to walk down to the lobby to inform the front desk staff about the situation. Although the front desk staff came to check on the scanner rather quickly, she did not manage to fix the scanner. She spend about 15-20 mins in our room and I am not comfortable with this at all as I could not do anything during this period of time and we were rushing out for dinner. The hotel should have done better maintenance.
On my last night with Holiday Inn, there was a black out in the middle of the night, around 5am. The room was stuffy and hot, but luckily they managed to fix the issue within 30mins.
- Official Description (provided by the hotel):
- Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more less
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- Also Known As:
- Holiday Inn Express Phuket Patong Beach Central