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Holiday Inn Express Phuket Patong Beach Central
Ranked #17 of 322 Hotels in Patong
Certificate of Excellence
Gurugram (Gurgaon), India
Level 5 Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“great hotel”
Reviewed 18 August 2014

Stayed in the hotel for 3 days. Very neat, beautiful and spacious rooms. Great location, very near to the beach and the walking street. The staff is helpful and courteous.
The only thing they should improve a little is the breakfast menu, which is very basic.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Tomsmom_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 20 August 2014
Hi “Tomsmom 22”

Appreciate you are taking the time to write a review for our Holiday Inn Express and recognizing us for the great location just across the road to the beach in less than two minutes walking distance and having all the shops and restaurants in the streets close by. The entertainment road Bangla is 10 minutes walk. Close enough to walk bur far enough from the noise at night time.

Our Express Start Breakfast Bar is included in our rates same as the WiFi and offers four hot dishes such as the daily changing rice soup, fried rice - , an egg dish - and a sausage dish. On the cold selection we have the three cereals’, 3 cut fruits, 2 whole fruits, salad bar, 2 natural and fruit yoghurts, bakery selection with danish’s, muffins, bread rolls and croissants and white & whole meal toast. 3 juices and coffee, tea, chocolate and mocca as hot drinks.

We look forward to have you with us again and please do not hesitate to contact me directly if I can be of any assistance for your next booking in Patong.

Stay Smart with us!

Sincere regards
Dominic
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (297)
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English first
Campo Grande, MS
Level 6 Contributor
220 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 August 2014

Don't think twice!!! These is a great hotel, perfect location. Great breakfast included, a few steps from the beach, near bars, restaurants, wi fi free. The room are nice, not very big, but all is new. The swimming pool is lovely and the staff very helpful

  • Stayed March 2014, travelled as a couple
    • Location
    • Service
Helpful?
2 Thank Thereza L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 18 August 2014
Hi “tecalopes”

Greetings from Holiday inn Express Phuket Patong Beach Central and thank you for your great review for our hotel and team.

Our hotel has received great recognition with our value for money proposition in a fantastic location of Patong. 2 minutes across the road to the beach, 5 minutes walk to all Thai and international restaurants, 10 minutes to the Bangla Entertainment road and lots of shops and markets in the roads around us. As you say, close enough to walk but far enough away from the noise at night time with the exception of the odd firework on the beach.

We look forward to have you with us again and please do not hesitate to contact me directly if I can be of any assistance for your next booking in Patong.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad
Level 4 Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 August 2014

This is a budget property very near to the Patong Beach. Bangla Road is less than 15min walk.
The reservation was a cakewalk and my pick up request was noted and the driver was already there at the airport.
The hotel rooms are clean modern and chic. We arrived early at around 10am. The hotel staff had already allotted our rooms for check in at 2pm, but as we arrived early and the rooms that were allotted to us were occupied, they made us wait for around half an hour and managed to check us in the rooms other than assigned. In the meantime, they also offered us to keep luggage in the locker room if we would wish to go for a stroll on the beach. But we didnt require that as the rooms were allotted to us quickly. They also offered us wifi password that we could use in the lobby till our rooms were getting done up. We were explained about the facilities, breakfast timings etc.
There are trolleys available at the lobby and you can use them to carry your luggage comfortably to your room. Check in as well as check out are super swift.
The rooms are of good size and have all the facilities that you require. We had an infant child and as mentioned in the reservation, the baby cot was ready with clean linen and blanket. Wifi in the room was free and the connectivity and speed both were good.
The breakfast has several options including one rice soup, fried rice, sausages, egg preparation, fruits, breads, croissants, juices, cereals, yogurt, tea, coffee, hot chocolate milk etc. The basic items used to be the same, but the meat used to be changed everyday, like one day they used to have chicken fried rice, the next day prawns fried rice and pork fried rice the other day. So one doesn't feel that the breakfast is monotonous.
The pool is very good and clean. The Jacuzzi is very relaxing. They have pool beds too to relax by the pool. They also provide pool towels, beach towels and umbrellas.
The hotel staff is very friendly and are responsive to the requests. Infact they guide you in a better way. For eg. they refill two bottles of water per day with complements. I needed one bottle more. I asked at the reception. She said that she can refill it, but it will cost me 30 BHAT, instead I could buy same size bottle from seven eleven next door at around 10 BHAT. This would save money. Now, which hotel will guide you so?
Seven Eleven is just next door and is open 24 hours. You get everything you need from there. They even have packaged food which you can buy from there and they will warm it for you so that it gets ready to eat.
The hotel also has laundry room and charge just 100 BHAT for 10KGS. The machines are fully automatic and your clothes come out completely dry.
During my stay, I found twice that a couple came and started complaining at the reception that you don't even have a bell boy. Am I supposed to carry the luggage myself? Why can't you make eggs of my choice eg. sunny side up etc.? I feel pity for the people who do not do enough R&D about the place where you are going, the property etc. and then eventually start complaining.
People should be very clear that this is a budget property of IHG. Trust me, you get more value for what you have payed to stay at this property. The rooms are super cozy and comfortable. I don't find any sense in spending trice or four times just to have a bell boy take your luggage or just to have your choice of egg even when the type of egg preparation is never the same every day, or to have your mini bar stacked with 30 things, out of which you might consume 5 things or nothing at all. Instead, grab the drinks of your choice from seven eleven and keep them in the mini bar and enjoy them without paying extra charges for using items from the mini bar.
Instead, save this money and use it for shopping, island hopping, etc. There are several options to spend money in Phuket.
I stayed at pool side room, and yes, it was a bit noisy at some times during the day, but not noisy enough to prevent me from sleeping or to wake me from sleep. So all my sleeps were super comfortable and super peaceful.
This hotel has all that you need and there was not a single day when I felt deprived of anything.
Thank you for a comfortable stay.

Room Tip: Pool view rooms are a good bet. They might get a little noisy at times, but once the balcony door is...
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bhuvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 17 August 2014
Hi “bhuvan”

What a beneficial and extensive review of our Holiday Inn Express Phuket Patong Beach Central and very glad you and your family enjoyed the stay with us and understand and appreciate the concept we offer.

As you describe very well we offer value for money in a great location but we do not offer full service resort service but as well not charging for those. Our rates enable you to have a great room just across the road to the beach in less than 2 minutes walk. Safe money with us and spend it elsewhere. We give all the options to our guest as we believe for value for money. This is from transport with either hotel organized or with the shuttle bus service. Or as you have experienced with the beverage. We have the lobby bar, the vending machine and as well the 7 eleven just on the side and we do not believe in charging high rates as in other hotels.

We look forward to have you with us again on your next trip to Patong and do not hesitate to contact us directly if we can be of any assistance.

Stay Smart with us!

Sincere regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2014

clean place with a decent pool and is value for money.
staff is very friendly and the rooms are very tidy and well maintained
pretty close to bangla road (you can take a tuk tuk or bike ride)
beach is about 100 mtrs away
plenty of restaurants and thai foot massage parlors around

cons: the free breakfast seemed crowded and devoid of choices each time

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Safal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 17 August 2014
Hi “Safal K”

Greetings from Holiday inn Express Phuket Patong Beach Central and thank you for your review for our hotel and recognising us for our great value for money and clean hotel.

Our hotel has received great recognition with our value for money proposition in a fantastic location of Patong. 2 minutes across the road to the beach, 5 minutes walk to all Thai and international restaurants, 10 minutes to the Bangla Entertainment road and lots of shops and markets in the roads around us. Close enough to walk but far enough away from the noise at night time with the exception of the odd firework on the beach.

We look forward to have you with us again and please do not hesitate to contact me directly if I can be of any assistance for your next booking in Patong.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 August 2014 via mobile

Room: Clean & modern. Good wifi provided.
Hotel have a pool but kinda small. Simple breakfast. There's a massage shop besides the hotel which open late. Very convenient if you are massage fanatic. Less than 5mins walk to the beach. Less than 10mins to Junceylon Mall by tuk tuk. Is a good hotel overall.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chung C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 17 August 2014
Hi “Chung C”

Holiday Inn Express stands for great value for money in a fantastic location. Thank you for taking the time to review our hotel and appreciate your great comments. The massage shop besides the hotel offers as well great value for money for a full body massage at THB 400 and the 7 eleven is open 24 hours for all the quick things you need.

When you are making your way back to Patong please do not hesitate to contact us directly if we can be of any assistance.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2014

I was staying at Holiday Inn Express Phuket for 8 days. Staffs are very friendly and helpful. Swimming pool is clean and nice. Great room with comfortable bed, and simple elegant design.

Very good location, which you could access to Patong Beach within 5 min walk. It's quiet at night, but you would feel totally safe and secured to walk around. Also, there's a 7-11 store next to the hotel, which is very convenience to get everything. Furthermore, there are lots of restaurants and pubs around the hotel which take you 10-15 min to get there. Overall, I am very happy with the hotel, and it was very good value for money.

Room Tip: try to ask for a room with swimming pool view.
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  • Stayed August 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank AnitaMok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 13 August 2014
Hi “AnitaMok”

We are very glad that we could impress you with our Holiday Inn Express Phuket Patong Beach Central and thank you for taking the time to write a review for us.

Our hotel has received great recognition with our value for money proposition in a fantastic location of Patong. 2 minutes across the road to the beach, 5 minutes walk to all Thai and international restaurants, 10 minutes to the Bangla Entertainment road and lots of shops and markets in the roads around us. As you say, close enough to walk but far enough away from the noise at night time with the exception of the odd firework on the beach.

We look forward to have you with us again and please do not hesitate to contact me directly if I can be of any assistance for your next booking in Patong.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 August 2014

Just for one night between a flight and a transfer to a nearby island, it is perfect.
It's located not far from the mayhem of Patong but yet far enough to be in a quiet location.

The hotel has a clean and nice design making it comfortable and contemporary.
The wide open lobby is inviting and the pool side nice.
The rooms are big enough and really comfortable, everything you need is there and again well designed.
Everything was in order and was comfy.
Breakfast is included apparently all the time, don't expect a massive buffet, but it's good value for money and has its basics.

Not a resort hotel, but perfect for a short stay in Phuket.

Room Tip: try not to take a room overlooking the pool, might get noisy if you want to sleep in.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GeoffTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicEgger, General Manager at Holiday Inn Express Phuket Patong Beach Central, responded to this review, 17 August 2014
Hi “GeoffTravels”

Greetings from Holiday Inn Express Phuket Patong Beach Central and thank you for taking time to review our hotel.

You are absolutely correct. Holiday Inn Express is not a luxury brand. We are a select service hotel which offers great value for money in a fantastic location. Walking across the road to the beach in 2 minutes, 5 minutes to all the different Thai and international Restaurants. 10 minutes to Bangla Road and lots of shops and markets on the way. For JungCeylon shopping center it is about a 15 minutes’ walk.

All our rates include the Express Start Breakfast Bar and WiFi to be able to stay connected with the ones who could not join you on your travels. And as you highlight the sleep experience with our great beds and the soft and firm pillows for sweet dreams.

If we can be of any assistance for your next stay please do not hesitate to contact me directly.

Stay Smart with us!

Sincere regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Phuket Patong Beach Central

Property: Holiday Inn Express Phuket Patong Beach Central
Address: 8 Hatpatong Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Patong
#17 Romantic Hotel in Patong
#25 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Phuket Patong Beach Central 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Smart International Hotel in Phuket Patong Beach.Holiday Inn Express Phuket Patong Beach Central is the smart choice for savvy leisure travelers, providing a relaxed, affordable and hassle-free stay all the time. Located adjacent to Patong Beach, Phuket's most popular and well-developed beach, we are within walking distance to a hub of shopping, dining and entertainment options. We are just a short 45 minutes drive from Phuket International Airport and 15 minutes from Phuket Town.Kick-start your day with our Free "Express Start" Breakfast and stay connected with free Wi-Fi throughout the hotel. Enjoy our high-quality bedding, shower, balcony and swimming pool experience to recharge after a day of leisure activities. You can have a restful sleep on our comfy bed, away from the noise of Patong's nightlife.The hotel features 277 brand new rooms with easy access to the beach or laze by our pool for ultimate relaxation. Our rooms are well-designed for everything you need for a great stay. Have an invigorating shower with our high quality bathroom equipped with a 3-head massage showerhead and a restful night with international standard bedding including 200 thread count sheets, duvet, a choice of soft and firm pillows.The hotel is minutes away from some of the city’s most exciting retail and dining attractions, including Jungceylon Shopping Mall, Patong Promenade and Beach Road Shopping. Value added benefits include Express Breakfast & complimentary Internet in each room. Consider becoming a Priority Club Rewards member to earn points towards free hotel stays, retail certificates or airline mileage. ... more   less 
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Also Known As:
Holiday Inn Express Phuket Patong Beach Central

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