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“Fantastic hotel next to Patong!”
Review of The Senses Resort

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The Senses Resort
Ranked #13 of 322 Hotels in Patong
Certificate of Excellence
Brussels, Belgium
Level Contributor
4 reviews
“Fantastic hotel next to Patong!”
Reviewed 10 January 2014

I have stayed in the Senses resort with my Mum for New Year and a week after- I have to say the hotel exeeded my expectations ! The location is fantastic - outside of Patong's craziness but close enough- I was worried about the fact that is is a bit high up but it actually makes the location quite and nice - and you havea shuttle bus free service which is very reliable and brings you to the city ( even if really by foot you reach it in 15 min). The biggest added value of the hotel is its staff incredibly friendly people giving special attention to every guest and making you feel like youre really special - they indeed gave spacial attention to my Mum as she is older to make sure she is fine. The staff of the bar by the pool makes all efforts to be at your service, same in the ( breakfast excellent) - the life music is aybye not according to highest international standards if you're picky but compensated by the charm of the lady signing ( Gen Gen) who will charm you for sure. The food in the restaurant is excellent and affordable. I recommend the trips organised by the hotel. The swimming pool area is great as well. All in all- fantastic hollidays without any worries - I will go back to this hotel is only I am back to Pukhet and I strongly recommend it !!!!

Room Tip: I recommend the deluxe seeview : nice,bright
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariaCE7121WW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 14 January 2014
Dear MariaCE7121WW, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.

Thank you so much for your nice comment and recommendation on Deluxe Sea View room. It really makes us know that we’re proceeding on the right hotel standard of creating an uplifting our valued guest’s experience, strongly focus on the friendly and professional staff. We always add the special care to personalize each guest with their preference. We are also delighted to hear that we will be returning your visit at our hotel. Have a safe home and we hope to welcome you back very soon.

Rediscover an indulgent Oasis of Patong that is created just for you!
Warmest Regards,
Management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (209)
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English first
1 review
Reviewed 10 January 2014

We stayed at this hotel two days before our flight home was luxury and pretty empty We would be the only ones at the pool some days and I even asked to get some cocktail lessons at the pool bar which was great just had to pay for the cock tails they even emailed us the pictures when we got home would stay again and room serve food was brilliant.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 14 January 2014
Dear Tom S, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.
Thank you so much for your kind review and it’s very great to know that you enjoyed your holiday in Phuket and your memorable stay at The Senses is always in our memory and we hope that you will enjoy with making your own cocktails. If you would like more recipe and pictures, please let us know, we promptly serve you as much as we can.

We are also delighted to hear that we will be returning your visit at our hotel.Have a safe home.
Rediscover an indulgent Oasis of Patong that is created just for you!
Warmest Regards,
Management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gayndah
1 review
Reviewed 10 January 2014

We stayed at The Senses just last week as a group. We had a mixture of couples, friends, family with young children, variety of ages.

We had a fabulous holiday at The Senses resort! The staff are fabulous! Palmy, Angie, Tony, just to name a few.. There was a gentleman that worked in the pool bar that was such a hard worker he was running between tables and back to the bar. My sister travelled with an 18 month old and a 4 year old and used the kids club and babysitting and found it good. For the older kids there is certain time each day that is free for an hr or so. All the staff in the restaurant in particular were so great with the kids and would help them get breakfast and chat to them while we ate.

Check in was great, the staff got us a drink and hand towel on arrival and sat us somewhere comfortable. The staff introduced themselves to us and made us welcome. Checkout was also great there were about 4 staff members that stood out the front and waved us off as we drove down the driveway.

The resort has a great layout and the pool area is excellent! The resort is fairly new and is always clean and tidy. Just a heads up that if you are located in some of the better rooms you will need to take more than 1 lift to get to your room as the building is Teired.

The resort is only a 10 minute walk to the Jungceylon or there is a shuttle bus at certain times that can drop you in Bangla or at the Jungceylon and will also try to organise to pick you up as well when possible. (We walked most of the time) It is a great position as you are really close to all the action but just far enough away to get a bit of peace and quiet too, most of the hotels in the thick of patong have smaller common areas ect.

Our room was lovely and always cleaned well each day - floors mopped ect.

We used the spa at the hotel and it was a great experience, I went in to look at the menu and make my booking and was given a very warm welcome and drink while I browsed. It is a little expensive, if the prices were a bit cheaper we might have gone again.

Overall we would definatley visit again and would recommend to our friends.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mo011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 14 January 2014
Dear Mo011, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you.

Thank you so much for your review and it’s very great to know that you enjoyed your holiday in Phuket, especially, enjoyed with Check in experience, Unwind Spa, Smiley Face (Kids Club), Splash Mountain pool, your nice recognition of the staff name is very cheerful and elevate our staff moral in order to maintain the hotel standard and deliver the better service.

We are also delighted to hear that we will be returning your visit as well as recommending our hotel to your friends.Have a safe home and we hope to welcome you back very soon.

Rediscover an indulgent Oasis of Patong that is created just for you!

Warmest Regards,
Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 January 2014

We really loved our stay at Senses Resort in Phuket. We stayed in October 2013 and travelled as a couple.

The reception is a big open relaxing area and the staff are lovely upon arrival, giving you their signature drink and a private fan while you wait for them to get your room ready.

The setup of the hotel was very nice with the infinity pool overlooking Phuket and the ocean and the swim up bar/restaurant being very accessible. The pool was huge and most of the time we had it to ourselves!

Our rooms were on an upper level and were spacious and clean. We had great views over the town and beach at night and got to see some beautiful sunsets and fireworks.

The hotel itself is located "behind" Phuket, so is away from the hustle and bustle of tourists (which we loved) but is only a short walk away from all the attractions. The bars and restaurants in the streets surrounding the hotel are more local feel bars and restaurants and we had lots of cheap but great quality food and cocktails at those places. We had breakfast daily at a café dedicated to Elvis and owned by an Australian couple which made bacon and eggs just like back home! It was a nice cheap breakfast too!

It was about a 5 minute walk to get to a large food market which had a night market with lots of yummy food every night. It was also only 5 minutes walk to get to Bangla Road and along the way there are heaps of attractions and bars to keep you amused. There is also a large western style shopping centre amongst it all which has a lot of chain/more expensive style restaurants.

The beach was only a short walk through town as well.

We loved staying at this resort because it was an escape from the hustle and bustle and all the tourists after exploring all day. The tour desk also organised fantastic tours for us.

We tried the day spa and had scrubs and massages. They were good, although didn't think they were any more amazing than some of the local thai massage parlours we discovered.

We only dined at the poolside restaurant which had beautiful food, and didn't end up trying the main restaurant.

Overall we were very happy and would stay at the resort again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AliciaAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 10 January 2014
Dear AliciaAndy, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you !

Thank you so much for your cheerful review with your appreciation on the resort facilities and location which is set away from the busting yet within walking distance of all excitement and activities in Patong. Our pool overlooking the best sea view with nice spot for enjoying firework, your spa experience, dining experience and all staff will always make the real emphasis on your convenience and comfort. Hope that we can deliver the better service again.

Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
129 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 6 January 2014

Stayed there for 3D2N just before the New Year with my fiance and whilst we thought the resort was decent, we definitely felt it wasn't really worth the cost of about THB17000 for just two nights. Firstly the location isn't that great and the walk down to the main areas of Patong is pretty easy but walking back uphill to the resort is not very fun and its too near to take a Tuk Tuk and get conned... The resort had a nice pool area and the rooms were clean but if you're staying at the top floor like we were, then the trip from the lobby to our room required taking three lifts which was very irritating daily. Whilst they gave us a room upgrade which was appreciated, they wouldn't let us extend our check out time not even by one second which I find really disappointing as any other "luxury" resort would always offer that small service. I certainly have no intentions of returning to this resort to stay at the price they are charging...

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NaysanM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 8 January 2014
Dear NaysanM, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you !

We are delighted that you love our complimentary upgraded room to Deluxe Sea View Room meanwhile we do sincerely apologized that our service does not meet your expectation due to the peak season that we can offer the late check out subject to room availability and the room is quite fully booked at that time. With our willingness to acknowledge your comment in order to serve you better next time.

Furthermore, the hotel has provided many package such as best available rate or hot deal package on the hotel website. Therefore, we have always provided you with the special package and for our returning VIP guest like you for your next visit.

Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia, Australia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 January 2014

I have just arrived back home after 7 nights at the Senses Resort. I cannot fault this resort in any way. The room was large and well appointed with an incredible view overlooking Patong. The staff made my partner and I feel like a King and Queen in the way we were treated. Nothing was too much trouble for them and they were always ready to help out, answer any questions we had or just give us a beaming genuine Thai smile whenever we passed them in the corridor. The breakfast was delicious and catered to every Nationality. We had dinner in the hotel on a couple of evenings and found that the food was always superb and well priced. The location is excellent as well as it is only about 10 minutes from the main shopping hub and a few more minutes to the beach. The pool was huge and clean and overlooked Patong with a swim up bar where you could enjoy cocktails made by the wonderful bar staff. Would recommend this hotel to anyone going to Patong and when I return will definitely be staying there again.

Room Tip: I stayed in the Deluxe sea view room which had the most incredible views over Patong and the ocean a...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 8 January 2014
Dear Angela P, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you !
We are delighted that you enjoy with our pool and dinning experience and our staff made you feel special and enjoyable and therefore what we still maintain and focus on is our efficacy of staff. We hope that their friendliness and professionalism will definitely serve you beyond your expectation again.

Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
Reviewed 3 January 2014

Just had a great week at the Senses, the staff were so friendly & couldn't do enough for you. Relaxing & quiet as your just out of the nightlife hub, but can get there with a 10min walk. The view of the firewoks on NYE was to die for. The rooms are spacious & very clean, and the pool area is excellent. Would definately stay here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoanMcG735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 8 January 2014
Dear JoanMcG735, our valued guest,

Happy New Year from the Senses Resort & Spa! May all the blessings from The Senses shine on you !

We are glad that you have enjoyed and shared your unforgettable experience during your stay at The Senses. Your compliment on New Year Eve firework overlooking breathtaking view of Patong city and the excellent staff service are cheerful. We would like to provide you the best location to appreciate your special celebration in the romantic setting again.

Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Senses Resort

Property: The Senses Resort
Address: 111/7 Nanai Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Patong
#10 Luxury Hotel in Patong
#10 Romantic Hotel in Patong
#10 Spa Hotel in Patong
#41 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Senses Resort 4*
Number of rooms: 116
Official Description (provided by the hotel):
The Senses Resort offers a unique ambiance of relaxation, with supremely comfortable accommodation creating a haven of tranquility and wellbeing. With stunning views over the city and azure-blue Andaman Sea beyond, the welcoming resort is an ideal respite for romantic couples and families to unwind and be pampered, yet is only a short distance from the gorgeous tropical beach and colourful streets that Patong is famous for. ... more   less 
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Also Known As:
The Senses Resort Phuket/Patong

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