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“A beautiful oasis in Patong”
Review of The Senses Resort

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The Senses Resort
Ranked #13 of 328 Hotels in Patong
Certificate of Excellence
Melbourne, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A beautiful oasis in Patong”
Reviewed 31 July 2014

Another wonderful stay at The Senses resort . This is a long review but i want people to be honestly informed so it will be worth your while to read it through.
THE RESORT.... is fairly new ( a little over a year old i think ) and is very well kept and clean .
It is located on a hillside and is probably not ideal for those over 70 years of age or for anyone that may have any disability .It is an easy 8 - 10 minute walk to Jungceylon shopping centre and Bangla road and about 15 minute walk to the beach. There are shuttle buses available if you dont want to walk but remember Jungceylon doesn't open until about 11am .
THE POOL AREA... is an absolute delight with a swim up bar where you can sip a cocktail or a coke while still being cooled by the crystal clear water and then swim across to one of the many sun lounges that line the pool deck. The pool bar staff are super friendly and always ready to get you whatever you need and at certain times of the day free massages are available by some of the spa centres staff on the pool deck.
THE UNWIND SPA... I did not use the spa but my wife certainly did and she loved every minute of it ( she went more than once ). I did go and have a look at the facilities in there and they really looked good , the beautiful aroma of jasmine and the softly piped music really gave the place a feeling of tranquility. It is spotlessly clean and the staff are apparently highly trained and will be more than happy to give you whatever kind of massage you ask for. My wife has bad shoulders and so she asked for a gentle relaxing massage without all the pulling and stretching that goes with some traditional massages and she was very happy that the girl gave her exactly what she wanted........ a gentle relaxing massage.
THE EATMORE RESTAURANT ......( dont be put off by the name ) This place has it all , great dishes and the most fantastic and attentive staff that you could wish for. It caters for most tastes and the food is always fresh and well presented and most importantly it is plentiful with good sized potions of most meals.The restaurant is very clean and the decor is pleasant. Views out over Patong are great and the seating is comfortable.To my mind the prices are very good but i have seen some people say its a little pricey , i dont think that around 6 or 7 dollars for a big serving of Pad see ew is expensive at all and yes you can eat out on the street for cheaper but there is a huge difference between street dining and dining at this restaurant ( besides i know this place is very clean ) . The restaurant manager Google is a fantastic guy and the beautiful Palmy ( part of his wonderful team ) always make sure you are well taken care of and are always ready with a smile to greet you ,nothing is ever too much trouble.You must try dining here at least once......and for goodness sake try the fabulous Panacotta with Berries it is amazingly good.
THE ROOMS ...... Some of the more expensive rooms look awesome and if you can afford it i think it would be well worth the extra dollars to be in pure luxury.
i have only stayed in the Deluxe sea view rooms so i cannot say how good some of the other rooms are but our rooms have always been very clean with good amenities.
The rooms are rather big and have superb bathrooms with the big rain showers that you could almost drown in ( love that ) . The only downside is that not all of the power outlets work for some reason but i'm sure they will fix that soon and its not really much of a problem because there are plenty of outlets available. Beds are typically asian being a little firmer than we westerners are used to but this is easily overcome by asking for a mattress topper to make it softer ( email them to request this so they can add it when they prepare the room for you ).The Bathrobes are great for lazing around in out on the balconies which have a cushioned sunbed and a small table also.They have installed a new TV system since my last visit and its fantastic with so many movies of all kinds from kids movies thru to thriller/horror movies.Currently these are all free as they are testing the system and this feature made our holiday even better for those days when you just wanna stay in and relax in the room for a few hours.
Last thing i will mention is the thing that REALLY makes this resort feel more like home than anything else.....
THE STAFF ..... i cannot hope to mention them all but those who stood out to my mind were as follows......Tanya , Ang ,Helen , Tina , Joe , Yoyo , Jeab , Son ,Jacob , Tonk , Pla , Numwan ? (restaurant) , Chompoo and of course very special thanks for all the help and assistance we received from Google and Palmy ...... all the senses staff are wonderful and just like family to us both.
Anyone who has any specific questions they would like answered please feel free to contact me on facebook and i'll be happy to respond......Clifford Mitchell , Australia .

Room Tip: The 4th Floor has some fantastic views from the balcony
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
9 Thank Clifford M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 1 August 2014
Dear Clifford M,our valued guest,

Warmest Greetings from the Senses Resort Phuket !

Thank you so much for choosing to stay and recommending The Senses Resort and we are very delighted to hear how you enjoyed your experience with us and your valuable comment will be very beneficial for improving our service regarding in-room power outlets. It is a very great motivation for our teams to maintian the quality of service and ultimately thankful for your kind compliment and recognition of our staff name.

We wish you have a pleasant journey home and we hope to welcome you back for your second home in Phuket. Rediscover an indulgent Oasis that created just for you!

Have a rejuvenating day!
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (213)
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English first
Singapore, Singapore
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 July 2014 via mobile

Hi team at senses resort,
You have done a great job in creating a home away from home. The bathroom rain shower with good water pressure. The room service and hospitality was awesome. While the location was a given the staff certainly makes a lot of difference. I like the resort green efforts to minimise green waste. The gym and pool facilities are new and clean.

However with the latest samsung smarttv installed, its a pity that the wall mount tv cannot project or show its true potential. While watching tv, the sound seems to be enclosed within the walls behind the tv and i have to tune volume up to maximum before i can hear the conversations.

Once again, thank you and will not hestitate to stay there again!

Stayed July 2014, travelled with friends
Helpful?
2 Thank orangesan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 31 July 2014
Dear Orangesan, our valued guest,

Warmest Greetings from the Senses Resort Phuket!

Thank you so much for choosing to stay at The Senses Resort and we are very glad to hear that you enjoyed your stay in our Deluxe Sea View room and other facilities such as Splash Mountain pool and gym, all elements are fulfilled with the coziness as if you were at home. We are very delighted that you supported our green initiative and hope to provide more green activities for you to participate next time.

We are very thankful for your comment regarding the television in your room and poor sound are regrettable while it have never ever occurred and even reported to our team before. These issues are reported to our Chief engineering to double check the sound system of the in-room television or it might be assumed that the sound might be too low on some movies. Would you be so kind to inform us your room number via info@thesensesresort.com, if possible, for our prompt investigation and the right action because this case is never reported before. Thank you for your ultimate kindness.

We wish you have a pleasant journey home and we hope to welcome you back for your second home in Phuket. Rediscover an indulgent Oasis that created just for you!

Have a rejuvenating day!
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 July 2014

This resort was absolutely amazing and would stay here again
Staff was always welcoming and friendly
Room was spacious and clean
The pool view was magnificent during the day/night
Walking distance from Bangla road and Jungceylon shopping centre

The only downfall was the walk up the hill to get to the resort and we had to take 3 separate lifts to get to our room

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Thao H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 30 July 2014
Dear Thao H, our valued guest,

Warmest Greetings from the Senses Resort Phuket!

Thank you so much for choosing to stay at The Senses Resort where you enjoyed with our spacious accommodation and the infinity Splash Mountain Pool overlooking the exceptional view of Patong city, the natural surroundings perched high on the forestry hillside, allowing our guest to escape from the bustle hustle of Patong city, while we also provide our guest the closer shortcut way up to the lobby for their more convenience.

We wish you have a pleasant journey home and we hope to welcome you back for a more laid back holiday in Phuket. Rediscover an indulgent Oasis that created just for you!

Have a rejuvenating day!
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballarat, Australia
Level 5 Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 July 2014 via mobile

This was out third visit to the Senses and it never dissapoints. The staff are the best part of this Resort always happy always smiling always willing to please. Nothing is ever to much trouble, best improvement this visit is the no smoking around the pool area which makes for a perfect place to relax without inhailing everyone else's smoke. Well done management on keeping up the standard. I will always call the Senses my second home.

Stayed July 2014, travelled with family
Helpful?
3 Thank jhanel65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 30 July 2014
Dear jhanel65, our valued guest,

Warmest Greetings from the Senses Resort Phuket!

Thank you so much for choosing to stay and return your visit at The Senses Resort. All your memorable time and your experience at The Senses are considered very meaningful to us and we feel very happy to hear that you regarded us as your second home in Thailand. Promising that you will be fulfilled with the coziness, the friendliness and the ultimate comfort again with the beautiful natural setting and staff service for your next visit!

We wish you have a pleasant journey home and we hope to welcome you back to your home in Phuket. Rediscover an indulgent Oasis that created just for you!

Have a rejuvenating day!
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 July 2014 via mobile

I love the Senses Resort! My boyfriend and I stayed here for the second time in 1 year..it is SO good! It is built up on the hills overlooking Patong, but is walking distance to Bangla Road and all the restaurants and nightlife. The views from this hotel are amazing.
We had a room overlooking the beautiful blue pool which I recommend. Floor 2 or 3....1st floor is pool access. 2 and 3 have lovely balconies.
The rooms are large and modern with mood lighting, ipod Dock, LCD Tv and comfortable bed. The glass and chrome modern bathroom is so impressive! The hotel is quite new so no problems with dated stuff....
They have a bus yo Bangla rd which is handy. The walk up the hill can be hard work in the heat but good excercise. Therevare stairs to assist.
Breakfast was very good. I recommend include this in booking....it works out cheaper.
The staff are wonderful. Thank you Angie for taking great care of us.
The pool is fabulous. . One can sit in the water drinking cocktails while swimming! And the cocktail glasses ( plastic) float in the water! That's the life!
Highly recommended! Book it!! You will be delighted. ..oh and the are restaurants, massage and shops bars nearby.

Stayed July 2014, travelled as a couple
Helpful?
3 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 28 July 2014
Dear Michael S, our valued guest,

Warmest Greetings from the Senses Resort Phuket!

Thank you so much for choosing to stay and return your visit at The Senses Resort and It’s so delighting to know that you enjoyed your stay in our forested hillside resort and love our location, choices of breakfast, our unique infinity Splash Mountain pool and pool bar overlooking the panoramic sea view of Patong as well as our unparalleled staff service.

A million thanks for your kindness in sharing your nice experience and recommending our hotel and we hope to welcome you back very soon in your private cocoon.

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014

Don't have a bad word to say about this resort. The staff were extremely welcoming and helpful, the views were great and the pool was amazing. Definitely worth upgrading to deluxe sea view room for the views. A nice relaxing place away from the hustle and bustle of Patong,yet still only a short walk from Bangla Road.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank reneeelizaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 24 July 2014
Dear reneeelizaa, our valued guest,

Warmest Greetings from the Senses Resort Patong Phuket!

Thank you so much for choosing to stay at The Senses Resort and we are very delighted for your recommendation, and thankful for your admiration of the resort location, infinity Splash Mountain pool and our staff service and their friendliness which is our uniqueness of the resort.

We wish you have a pleasant journey home and we hope to welcome you back for a more laid back holiday in Phuket. Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 July 2014 via mobile

I cannot recommend this hotel highly enough. Rooms, pool and staff are all fantastic! Everything from the food to service was completely top notch. This should be no 1 in patong! A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ :)

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnthonyMc85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senses_Resort, Manager at The Senses Resort, responded to this review, 24 July 2014
Dear AnthonyMc85, our valued guest,

Warmest Greetings from the Senses Resort Patong Phuket!

Thank you so much for choosing to stay at The Senses Resort and we are very grateful for your compliment regarding our resort as “no.1 hotel in Patong.” We hope to provide convenience, modern touch of room, the relaxing Splash Mountain pool as well as staff service for your next visit again.

We wish you have a pleasant journey home and we hope to welcome you back for a more laid back holiday in Phuket. Rediscover an indulgent Oasis that created just for you!

Warmest Regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Senses Resort

Property: The Senses Resort
Address: 111/7 Nanai Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Patong
#9 Spa Hotel in Patong
#10 Luxury Hotel in Patong
#10 Romantic Hotel in Patong
#41 Family Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Senses Resort 4*
Number of rooms: 116
Official Description (provided by the hotel):
The Senses Resort offers a unique ambiance of relaxation, with supremely comfortable accommodation creating a haven of tranquility and wellbeing. With stunning views over the city and azure-blue Andaman Sea beyond, the welcoming resort is an ideal respite for romantic couples and families to unwind and be pampered, yet is only a short distance from the gorgeous tropical beach and colourful streets that Patong is famous for. ... more   less 
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Also Known As:
The Senses Resort Phuket/Patong

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