Stayed in the senses from the 3rd to the 8th august.let me start with what is good about the hotel.just like what most of the reviews mentioned,the pool is of decent standard with a nice view and place to relax.our room on the second floor is breezy with a nice sea view during the day.
Cons: the hotel is situated about 20-30mins from the beach and it's up a rather steep slope.unless u intend to rent a bike or car,it can be quite a challenge to walk back to your hotel.
Though the hotel do provide shuttle services to the mall and beach and it's an hourly service, however between 1730 to 2030,there is no shuttle service.so u either walk or u pay a 200 baht for a 5-10mins tuk tuk or taxi service one way.last pick up from beach or mall back to hotel is at 2130
Breakfast buffet is only of an acceptable standard.and it is true that there are still flies sitting or flying around the food despite complains and the mgmt being aware of it and claiming that they will do something about it..guess it is just lip service.hence hygiene level is considered bad for a 4star hotel!in fact one of the worse I have encountered for breakfast in a 4 stars hotel!i stopped visiting the breakfast buffet after 2 days.
Hotel claims that they are Eco friendly and that's the reason why the lobby and the whole hotel is not airconditioned is absolutely ridiculous!!trust me, try walking back from the mall or beach,climb up the steep slope back to the hotel lobby,take the badly ventilated lift that has a green house effect before walking a distance and taking another hot lift before u get back to ur room, and if r not already sweating like a pig and panting like hell,then we can get to the Eco friendly part!be prepared for that if u intend to book this hotel!u have been warned!
And for christ sake,tell your staff to give out at least two card keys to the hotel guests so that we can slot one in the room to keep the "make up room sign"visible when guests leave the hotel.the mgmt is already aware of that as per their replies to the trip advisor and yet ur receptionist are still giving out one room key only!another case of lip service only!put it into action!
Also be prepared for occasions when the lifts are spoilt.and it will be good luck to those who are staying at the highest floor!during my stay there,one of the lifts was down by 3days and the other lift was under servicing and maintenance!
The gym is not worth visiting,complete waste of time.....
- Official Description (provided by the hotel):
- The Senses Resort offers a unique ambiance of relaxation, with supremely comfortable accommodation creating a haven of tranquility and wellbeing. With stunning views over the city and azure-blue Andaman Sea beyond, the welcoming resort is an ideal respite for romantic couples and families to unwind and be pampered, yet is only a short distance from the gorgeous tropical beach and colourful streets that Patong is famous for. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), LoveHolidays, Booking.com, Agoda, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your The Senses Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Senses Resort Phuket/Patong