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“Not bad”
Review of Patong Heritage

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Patong Heritage
Ranked #180 of 322 Hotels in Patong
Rosebud, Australia
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not bad”
Reviewed 4 June 2013

The hotel is quite well located, only a short walk to the shopping area of Patong, inluding Jungcelyon.
The staff were friendly on arrival and we enjoyed their 2 for 1 cocktail before going to our room (and the complimentary juice and refesher towels - thanks).
Our room was OK. It was what we expected.
2 things were very disappointing. The television reception was extremely poor. When I reported this i was told it was the weather (it was raining). When the weather cleared and I enquired again they said that was the best they could get. Not really good enough these days.
The second disappointment was the "balcony" A sliding door led to an area approximately 3 feet wide by 6 feet long, which consisted of 2 tub chairs facing each other about 3 feet apart, with the outside aircon unit behind one of them blowing out hot air. If you are going to have a balcony, please move the unit so we can enjoy it.
We did enjot the breakfast and the staff there were very friendly and polite.
Would we go back? Probably not. I think there is probably better value in the area. In hindsight we should have booked into a resort.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sizza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
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English first
Geelong, Australia
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 March 2013

I read the reviews before deciding to stay here. A few mentioned that work on the renovations had not been finnished off properly. This s a minor whinge in the overall excellant standard we enjoyed for two weeks of our stay. The renovations are being completed with top class fixtures and fittings. Our room was number 1001 (tenth floor). It was the largest motl room we have had in a highrise building, very comfortable, large balcony with sea views. Wifi was in & out but available free internet in foyer. Local excellant close to everything. I had a `Dental Holiday at Seasmile hotel perfect for this. Brekky good and improved each day, dinner by the pool (BBQ & Bar Top notch). also quite pool on level 3 which we enjoyed

Room Tip: 3rd floor next to pool is good as most people use the large pool so it becomes more like a private c...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank andrew l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 6 Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 18 February 2013

The hotel is strategically located in the prime area in Patong and it's nearby to entertainment, food, shopping area and Patong Beach. The location is definitely something to cheer about as it's just 5 mins walk away from all those key locations.

The WiFi is rather unstable throughout the hotel and is relatively slow. Rooms are a little too dark and it's difficult to see around especially during at night. No tissue papers provided in the rooms too, thought this should basic for a 4-star hotel?

Bad ventilation in dining area causing dining area with too much smoke due to cooking (frying of eggs / omelet) during breakfast.

Phuket is such a hot island and having the hotel lobby without air-conditioning just kills off the mood while you sit there to wait for hotel transfer of the scheduled day trip.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lutlut7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmberget, Norrbottens Län, Sweden
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2013

We booked this hotel thinking it was going to be a fresh stay with big rooms, a nice pool, and a big balcony. The building was old and tattered, and the complex is situated right next to a huge building site. The elevators seemed old and slow, and the pool was dirty. Not worth the money!
We booked a deluxe room, but had to switch because of the noise from the construction site. The room we got instead was tiny with child-like drawings in the roof, No furniture on the balconies. The staff was rude; except for one of the bellboys who always had a smile on his face, and the lady who helped us cancel our booking to get a nicer hotel instead. Do not stay here until next year when the construction is completed!!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Matilda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Patong hotels

Moscow, Russia
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 January 2013

The hotel turned out to be a very old renamed and slightly refurbished, elevators looked like they were build in early 70s, everything looked very retro. The bathroom also had the very outdated looks, the tiles condition was bad.
I cant say service was bad, or food but overall impression is i d never return.

Room Tip: Our room was the only room having direct exit to the small internal hotel pool. Everyone could use i...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natasha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
155 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 19 January 2013

on paper & pictures this hotel this hotel is great. It's close to the beach, close to the mall, newly renovated and 4 stars.. unfortunately this hotel doesn't live up to any level of expectation especially for they are charging.
True its in a decent location, walking distance from beach and mall but so is most of the hotels in Patong so there they don't get a special mention for that.
newly renovated for this old building (work still in progress in some parts of the hotel) again true but and it's a big BUT.... I have a peeve with renovations to hotels done on low budget. but this hotels takes the prize in cheapness.... they used cheap material and worse still work done by clearly cheap unskilled workers, the finish is horrible... nothing is done properly for example towel railing in the bathroom falling off already, doors where painted with oil paint like some cheapo hostel, and what was the worst thing in this so called renovation is the elevator where they installed a sticker to look like wood but looks like 10 year old has done the job. there is not enough space on Trip Advisor for me to explain all that's wrong, i just wish i took pictures....so I will just say this (IT'S BAAAAD)
one more thing.... untrained cleaning staff. the only thing I think they where trained to do is to tuck the sheet in. floors where left with stains and even after complaining it didn't change a thing, because they just didn't have clue of what "clean" is.

the only highlight there was the friendly reception staff, but sorry guys your smiles is not enough to brig me back to this place.

Room Tip: IF you have to stay there, make sure you don't face the construction sight in the back. Beach vi...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tosents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 January 2013

Below are the reasons for this poor rating;
Huge building site behind complex.
The patio doors are very thin so you hear every hammer and drill at 6am.
No bed side or main bedroom lights so it's dark and you need to use the bathroom light to see.
The toilet in the bathroom is too close to the shower door so you need to sit on it sideways.
The lifts have been borrowed from a 70s hotel they appear that old and dicrepid.
The pool was closed 11-4pm on our first day as it was being cleaned.
On a positive note breakfast was good and the pool looks nice.
Avoid until it sorts itself out.

Room Tip: Go front of hotel to avoid building site
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Patong Heritage

Property: Patong Heritage
Address: 205/16 Rath U-Thit 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
#64 Luxury Hotel in Patong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Patong Heritage 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Patong Heritage Phuket

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